Podcast
Questions and Answers
What color are referred appointments displayed in?
What color are referred appointments displayed in?
What color are displayed corporate requests?
What color are displayed corporate requests?
What can patients with Gmail accounts check for OTPs?
What can patients with Gmail accounts check for OTPs?
What can patients with Gmail accounts check for OTPs?
What can patients with Gmail accounts check for OTPs?
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What should agents do before making booking requests?
What should agents do before making booking requests?
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What can agents do if necessary for SMS messages?
What can agents do if necessary for SMS messages?
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Study Notes
- Agents must ask for email addresses from international patients.
- Patients can book appointments with Marham doctors or similar specialists.
- Patients with Gmail accounts should check their junk mail for OTPs.
- Corporate requests are displayed in blue, Accucare in yellow, referred appointments in red, and obesity clinic requests in mauve.
- Corporate customers can book appointments through the Marham Corporate App for a discount.
- Agents must consult call center notes before making booking requests.
- Corporate clients can receive free consultations with GPs, nutritionists, and psychologists.
- Agents can resend SMS messages if necessary.
- Patients can attach reports from the Share medical reports/prescription tab.
- The system generates bookings for patients who want appointments with Marham doctors.
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Description
Do you work in the healthcare industry? Are you familiar with Marham, a platform connecting patients with doctors and specialists? If so, test your knowledge with our quiz! From booking appointments to corporate discounts, this quiz covers various aspects of the Marham platform. Sharpen your skills and become an expert in navigating the system, including important details such as color-coding, email requests, and SMS messages. Take the quiz today and see how much you know about Marham!
