24 Questions
What is the required notice for unavailable days to avoid a warning?
2 week notice
Which holidays are days off?
Christmas and Thanksgiving
What happens if an employee does not follow prioritization guidelines?
They receive a write-up
What is the penalty for various infractions?
A warning
What is the purpose of the storage unit?
For product drop-offs and pick-ups
What are the rewards for employees with zero warnings or write-ups, and after 90 days on the job?
A reward
Who is being trained for a management position?
Aubree
How many group chats are there?
Three
What should be included in checklists?
Out time and session feedback
What is the consequence of unpaid returns?
Paid at a training rate
What is the purpose of communicating with management about holiday or long vacation requests?
To request time off
What is the purpose of the .50c pay decrease for 30 days?
To penalize employees
What is the minimum notice required for employees to request unavailable days off to avoid a warning?
2 weeks
Which holidays are days off for employees?
Christmas and Thanksgiving
What can employees do if they need time off for holidays or extended vacations?
communicate with management
What is the penalty for various infractions?
write-ups and penalties, with a .50c pay decrease for 30 days
What are returns and how can they be avoided?
returns occur for incomplete or low-quality work and can be avoided by following prioritization guidelines
What rewards are given to employees with zero warnings or write-ups, and after 90 days on the job?
rewards are given
What are the communication guidelines for the team, management, and cleaner group chats?
communication guidelines
What is the purpose of the storage unit, and how often is the inventory checked?
storage unit is available for product drop-offs and pick-ups, with a weekly code reset and inventory check
Who is being trained for a management position?
Aubree
What should be included in checklists?
out time and session feedback, but not the out time on the checklist itself
What are unpaid returns paid at now?
training rate
Are there still checklist deductions?
no, there are no more checklist deductions
Study Notes
Company Policies and Procedures
- Employees can request days off or notify the company of their unavailability.
- There is a 2-week notice required for unavailable days to avoid a warning.
- Christmas and Thanksgiving are days off, but most other holidays are busy workdays.
- Employees can communicate with management about holiday or long vacation requests.
- Write-ups and penalties are issued for various infractions, with a .50c pay decrease for 30 days.
- There are no more checklist deductions, and unpaid returns are now paid at a training rate.
- Returns occur for incomplete or low-quality work and can be avoided by following prioritization guidelines.
- Rewards are given for zero warnings or write-ups, and after 90 days on the job.
- A storage unit is available for product drop-offs and pick-ups, with a weekly code reset and inventory check.
- Aubree is being trained for a management position and added to the management group chat.
- There are three group chats: management, team, and cleaner, with communication guidelines.
- Checklists should include out time and session feedback, but not the out time on the checklist itself.
Company Policies and Procedures
- Employees can request days off or notify the company of their unavailability.
- There is a 2-week notice required for unavailable days to avoid a warning.
- Christmas and Thanksgiving are days off, but most other holidays are busy workdays.
- Employees can communicate with management about holiday or long vacation requests.
- Write-ups and penalties are issued for various infractions, with a .50c pay decrease for 30 days.
- There are no more checklist deductions, and unpaid returns are now paid at a training rate.
- Returns occur for incomplete or low-quality work and can be avoided by following prioritization guidelines.
- Rewards are given for zero warnings or write-ups, and after 90 days on the job.
- A storage unit is available for product drop-offs and pick-ups, with a weekly code reset and inventory check.
- Aubree is being trained for a management position and added to the management group chat.
- There are three group chats: management, team, and cleaner, with communication guidelines.
- Checklists should include out time and session feedback, but not the out time on the checklist itself.
Test your knowledge of company policies and procedures with this quiz! From requesting time off to avoiding write-ups, this quiz covers important guidelines and rules for employees. See how well you know the policies on holidays, returns, and rewards, and understand the communication guidelines for different groups within the company. Take this quiz to ensure you are up to date on the latest policies and procedures in your workplace.
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