Are You Ready to Master Eero?
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Questions and Answers

Where should a customer's eero gateway or wifi router be placed inside their home?

  • In a non-climate controlled out building
  • Near a window
  • In the most central location possible (correct)
  • In the garage

    • What will technicians do with the speed test results?

  • Email them to the customer
  • Delete them
  • Keep them for their own records
  • Upload a screenshot of the speedtest into the work order notes in SalesForce (correct)

    • Where should the Eero gateway or wifi router be placed inside the home?

  • In an out building
  • In a non-climate controlled location
  • Inside a garage
  • In the most central location possible (correct)

    • How many devices can WeLink technicians connect inside the customer's home?

    <p>Up to 5 devices</p> Signup and view all the answers

    What should the technician do with the speed test results?

    <p>Upload it into the work order notes in SalesForce</p> Signup and view all the answers

    What should the technician show the customer how to do in the Eero app?

    <p>Create a wireless network name (SSID) and wireless password</p> Signup and view all the answers

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