Podcast
Questions and Answers
Where should a customer's eero gateway or wifi router be placed inside their home?
Where should a customer's eero gateway or wifi router be placed inside their home?
- In a non-climate controlled out building
- Near a window
- In the most central location possible (correct)
- In the garage
What will technicians do with the speed test results?
What will technicians do with the speed test results?
- Email them to the customer
- Delete them
- Keep them for their own records
- Upload a screenshot of the speedtest into the work order notes in SalesForce (correct)
Where should the Eero gateway or wifi router be placed inside the home?
Where should the Eero gateway or wifi router be placed inside the home?
- In an out building
- In a non-climate controlled location
- Inside a garage
- In the most central location possible (correct)
How many devices can WeLink technicians connect inside the customer's home?
How many devices can WeLink technicians connect inside the customer's home?
What should the technician do with the speed test results?
What should the technician do with the speed test results?
What should the technician show the customer how to do in the Eero app?
What should the technician show the customer how to do in the Eero app?