Podcast
Questions and Answers
Welche Aufgaben gehören zu den Verantwortlichkeiten eines Kassierers?
Welche Aufgaben gehören zu den Verantwortlichkeiten eines Kassierers?
- Bestellungen entgegennehmen
- Waren auszeichnen
- Kunden beraten
- Verkaufstransaktionen abwickeln (correct)
Welche Fähigkeiten sind für einen Kassierer von entscheidender Bedeutung?
Welche Fähigkeiten sind für einen Kassierer von entscheidender Bedeutung?
- Sprachkenntnisse
- Freundlichkeit und Hilfsbereitschaft (correct)
- Kreativität
- Technische Kenntnisse
Was kann dazu beitragen, Transaktionen schneller und effizienter abzuwickeln?
Was kann dazu beitragen, Transaktionen schneller und effizienter abzuwickeln?
- Verwendung von "Schnell-Tasten" (correct)
- Ignorieren von Hygienevorschriften
- Verschiedene Methoden zum Scannen von Artikeln
- Manuelle Preiseingabe
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Study Notes
- Key responsibilities of a cashier include handling sales transactions, communicating with customers, processing different payment methods, and managing the cash register.
- Good customer service skills are essential, including being friendly, helpful, and patient with customers.
- A neat appearance and adherence to company dress codes and hygiene regulations are important.
- Being a team player and helping colleagues when needed is beneficial.
- Self-motivation and staying informed about new products and store policies is recommended.
- Attention to detail and keeping the cash register area tidy is crucial.
- Different methods of scanning items at the cash register include barcode scanners, EAN numbers, and article searches.
- Manual price input should only be used in urgent situations.
- Quick keys and programmable cash register keyboards can make transactions faster and more efficient.
- Different industries might require specific cash register systems, such as those used for fresh food in a bakery.
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