Are You Eligible for Triple Rewards Points at Village Hotel?
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Questions and Answers

What is the purpose of the email?

  • To inform the recipient about a promotion and check-in time (correct)
  • To apologize for a mistake in a previous stay and offer compensation
  • To request feedback on a previous stay
  • To confirm a reservation and provide directions

    • What was the error in the recipient's previous stay at Village Hotel?

  • The recipient was overcharged for their stay
  • The security deposit was not refunded at check-out (correct)
  • The recipient's reservation was cancelled without notice
  • The room was not available at check-in

    • What is the offer made to the recipient as compensation for the error in their previous stay?

  • A free night's stay at Village Hotel
  • A discount on their next stay
  • A voucher for a free dinner at King's Buffet Restaurant (correct)
  • Triple rewards points for their next stay

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