Are You ATOL Savvy?

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Questions and Answers

According to the guidance, when must an ATOL Certificate be supplied?

  • After the consumer has departed on their trip
  • Only if the consumer requests it
  • After the consumer has made a full payment
  • Immediately a first payment is accepted from a consumer towards a flight or flight-inclusive trip that requires ATOL protection (correct)

What is the purpose of an ATOL Certificate?

  • To provide proof that a trip or flight is protected by ATOL (correct)
  • To indicate the consumer's seat number
  • To inform the consumer of their flight details
  • To prove the consumer has paid for their trip

What is the format of an ATOL Certificate?

  • It must have a blue background
  • It must have a red background
  • It must have a green background
  • It must have a yellow background (correct)

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