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Are You ATOL Savvy?

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Questions and Answers

According to the guidance, when must an ATOL Certificate be supplied?

After the consumer has departed on their trip

Only if the consumer requests it

After the consumer has made a full payment

Immediately a first payment is accepted from a consumer towards a flight or flight-inclusive trip that requires ATOL protection (correct)

What is the purpose of an ATOL Certificate?

To provide proof that a trip or flight is protected by ATOL (correct)

To indicate the consumer's seat number

To inform the consumer of their flight details

To prove the consumer has paid for their trip

What is the format of an ATOL Certificate?

It must have a blue background

It must have a red background

It must have a green background

It must have a yellow background (correct)