Are You an Outsourcing Expert?
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What are the five decision areas of IT and their definitions?

  • IT Principles: Low-level statements about how IT will be used to create business value, IT infrastructure strategies: state the approach for building unique and non-standard IT services across the enterprise, IT architecture: The technical choices that will not meet business needs, Business application needs: Where business does not define its' application needs, IT investment and prioritization: Defines the process for moving IT-based investments through rejection, disapproval, and unaccountability
  • IT Principles: High-level statements about how IT will be used to create business value, IT infrastructure strategies: state the approach for building shared and standard IT services across the enterprise, IT architecture: The technical choices that will not meet business needs, Business application needs: Where business defines its' application needs, IT investment and prioritization: Defines the process for moving IT-based investments through justification, disapproval, and accountability
  • IT Principles: High-level statements about how IT will be used to create business value, IT infrastructure strategies: state the approach for building shared and standard IT services across the enterprise, IT architecture: The technical choices that will meet business needs, Business application needs: Where business defines its' application needs, IT investment and prioritization: Defines the process for moving IT-based investments through justification, approval, and accountability
  • IT Principles: High-level statements about how IT will be used to create business value, IT infrastructure strategies: state the approach for building shared and standard IT services across the enterprise, IT architecture: The technical choices that will meet business needs, Business application needs: Where business defines its' application needs, IT investment and prioritization: Defines the process for moving IT-based investments through justification, approval, and accountability
  • What are the six different approaches to governance style?

  • Business Monarchy, IT Monarchy, Feudal, Federal, Duopoly, Anarchy (correct)
  • Business Monarchy, IT Monarchy, Feudal, Federal, Duopoly, Oligarchy
  • Business Monarchy, IT Monarchy, Feudal, Federal, Duopoly, Democracy
  • Business Monarchy, IT Monarchy, Feudal, Federal, Duopoly, Dictatorship
  • What are the four factors that dictate whether the implementation of IT is successful?

  • User involvement and influence, Management support, Level of simplicity/risk, Management of implementation process
  • User involvement and influence, Management support, Level of simplicity/reward, Management of implementation process
  • User involvement and influence, Management support, Level of complexity/reward, Management of implementation process
  • User involvement and influence, Management support, Level of complexity/risk, Management of implementation process (correct)
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