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Questions and Answers

What is the purpose of small talk at the beginning of the training?

  • To create a relationship with the participants (correct)
  • To read the audience
  • To introduce the trainers
  • To serve coffee and snacks
  • What can trainers do to 'read' the audience?

  • Ask difficult questions
  • Ask questions that make participants feel comfortable (correct)
  • Make jokes
  • Talk about their own experiences
  • What can participants do during the 10 minutes before the training starts?

  • Make their own name tags (correct)
  • Take a break outside
  • Leave the room and come back later
  • Listen to the trainers talk
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