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Questions and Answers
Which of the following is an important factor in performance evaluation systems?
Which of the following is an important factor in performance evaluation systems?
- Using evaluation criteria based on personal biases
- Having clear and SMART goals (correct)
- Not providing regular feedback to employees
- Using subjective performance metrics
What should be used as performance metrics in evaluation systems?
What should be used as performance metrics in evaluation systems?
- Subjective and unquantifiable metrics
- Metrics that are not related to job performance
- Objective and quantifiable metrics (correct)
- Metrics based on personal opinions
What should be linked to performance evaluation in order to motivate employees?
What should be linked to performance evaluation in order to motivate employees?
- Unrelated consequences
- Rewards and recognition (correct)
- No consequences at all
- Punishments and negative consequences
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Study Notes
- Performance evaluation systems assess and measure job performance
- Used to identify strengths and areas for improvement, set goals, provide feedback, and make decisions about rewards
- Clear goals and objectives (SMART) are important
- Objective and quantifiable performance metrics should be used
- Evaluation criteria should be based on job description and organization's values and goals
- Evaluation process should be fair and consistent, including self, peer, and supervisor evaluation
- Regular feedback should be provided to employees
- Training and development should be identified for areas of improvement
- Rewards and recognition should be linked to performance evaluation
- Employees who meet or exceed their goals should be recognized and rewarded
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