3 Questions
Which of the following is NOT a requirement mentioned in the text for employees' appearance?
Wearing a hat or cap
What should employees do if a guest requests something that exceeds their authority?
Suggest some alternatives
What should employees do if a guest complains about something?
Resolve the complaint
Test your knowledge on workplace etiquette and professionalism with this quiz! Learn about adhering to employment agreements and SOPs, following POSH policies, maintaining proper grooming, and treating guests with kindness. Find out if you're a true professional!
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