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Questions and Answers
What is conflict in the workplace?
What is conflict in the workplace?
- A competition between employees to reach a goal
- A negotiation between a supervisor and subordinate
- A physical altercation between coworkers
- A disagreement between two or more individuals (correct)
What percentage of employees experience conflict on their jobs?
What percentage of employees experience conflict on their jobs?
- 95%
- 75%
- 85% (correct)
- 65%
What is the difference between functional and dysfunctional conflict?
What is the difference between functional and dysfunctional conflict?
- Functional conflict results in increased performance, while dysfunctional conflict keeps people from working together. (correct)
- Functional conflict is always moderate, while dysfunctional conflict is severe.
- Functional conflict is caused by misperceptions, while dysfunctional conflict is not.
- Functional conflict keeps people from working together, while dysfunctional conflict results in increased performance.
