Podcast
Questions and Answers
Where do you manage your work and APD iConnect?
Where do you manage your work and APD iConnect?
My dashboard
Where can providers find authorization on APD iConnect? (Select all that apply)
Where can providers find authorization on APD iConnect? (Select all that apply)
- Authorization tab (correct)
- Authorization tab in the consumer's record (correct)
- My dashboard in the consumer column (correct)
- None of the above
How will providers know who their enrollment specialist is?
How will providers know who their enrollment specialist is?
Specialist/ liaison list
Which role does not have access to providers' records?
Which role does not have access to providers' records?
Agency owners can request access for their employees.
Agency owners can request access for their employees.
Make use of ID PASS to gain access to APD iConnect and request access for your ___.
Make use of ID PASS to gain access to APD iConnect and request access for your ___.
Agency and solo providers are encouraged to monitor the provider advisories posted on:
Agency and solo providers are encouraged to monitor the provider advisories posted on:
With ID PASS, agency owners are able to request access for their employees.
With ID PASS, agency owners are able to request access for their employees.
What is the Provider EVV Manager role?
What is the Provider EVV Manager role?
Service provider Worker Role cannot see your agency record at all.
Service provider Worker Role cannot see your agency record at all.
What are the steps a provider must complete to be able to receive and respond to referrals in APD iConnect?
What are the steps a provider must complete to be able to receive and respond to referrals in APD iConnect?
What role will assign workers to deliver EVV services?
What role will assign workers to deliver EVV services?
Providers who do not respond to MWSA renewal notice 1-2-3 will not receive any additional notice.
Providers who do not respond to MWSA renewal notice 1-2-3 will not receive any additional notice.
Will providers continue to use the PRR spreadsheet with non-QIO client related plans of remediation?
Will providers continue to use the PRR spreadsheet with non-QIO client related plans of remediation?
What a user sees on iConnect is based on the role they're using.
What a user sees on iConnect is based on the role they're using.
Agency owners will request a user account for their employees via ID PASS.
Agency owners will request a user account for their employees via ID PASS.
How will a provider know who their special liaison is?
How will a provider know who their special liaison is?
What are the ways providers can submit claims in APD iConnect? (Select all that apply)
What are the ways providers can submit claims in APD iConnect? (Select all that apply)
What role does NOT have access to providers' records? (Select all that apply)
What role does NOT have access to providers' records? (Select all that apply)
What will Provider EVV Managers do regarding EVV workers?
What will Provider EVV Managers do regarding EVV workers?
The EVV worker will use the MobileSite to record each service delivery.
The EVV worker will use the MobileSite to record each service delivery.
Who works exclusively in the Mobile Site?
Who works exclusively in the Mobile Site?
What is uploaded upon completed service delivery?
What is uploaded upon completed service delivery?
GPS locator has to be on or will create a violation.
GPS locator has to be on or will create a violation.
The EVV Scheduling tab presents a view of all consumers with an authorized EVV service.
The EVV Scheduling tab presents a view of all consumers with an authorized EVV service.
What can the user use to quickly find consumers that meet specified criteria?
What can the user use to quickly find consumers that meet specified criteria?
Provider EVV Managers can associate their EVV workers with EVV service authorizations.
Provider EVV Managers can associate their EVV workers with EVV service authorizations.
Is the internet required for the entire service?
Is the internet required for the entire service?
The role you're in determines what you can and cannot do and see.
The role you're in determines what you can and cannot do and see.
Where will providers add consumers' records to non-EVV?
Where will providers add consumers' records to non-EVV?
What will the service provider create directly in the eve mobile site before uploading to the EVV mobile site?
What will the service provider create directly in the eve mobile site before uploading to the EVV mobile site?
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Study Notes
iConnect Overview
- My dashboard is used to manage work and APD iConnect.
- Authorization can be found under the authorization tab in consumer's record or my dashboard in the consumer column.
- Enrollment specialist contacts are available through a specialist/liaison list.
Roles and Access
- Provider Unity role lacks access to provider records.
- Agency owners can request access for their employees through ID PASS.
- Provider EVV Manager has access to EVV scheduling and assigns workers for EVV services.
- Service Provider Worker role cannot access agency records at all.
Referral and Claims Management
- Providers must add a referral manager and service referral positions to respond to referrals in APD iConnect.
- Claims can be submitted via single claim, batch claim, 837 file uploads, or EVV; all methods are acceptable.
Provider Responsibilities
- Providers failing to respond to MWSA renewal notices will face termination without further notice.
- Users' visibility and functionalities within iConnect depend on their assigned roles.
- Agency owners may request user accounts for employees via ID PASS.
EVV Worker Guidelines
- EVV workers exclusively use the Mobile Site to record service delivery.
- Workers must upload completed service deliveries through the Mobile Site.
- GPS locator must be enabled during service delivery; failure results in a violation.
- The EVV Scheduling tab displays all consumers with authorized EVV services.
EVV Worker Tasks
- EVV workers download and sync consumer data, create delivery rosters, and upload completions to iConnect.
- Providers can filter consumer lists on the EVV Scheduling tab for efficient management.
Technology Requirements
- Continuous internet access is not required for the entire service, indicating that some functionalities can be completed offline.
- Role assignment determines user capabilities and access within the system, highlighting the importance of correct role allocation.
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