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Questions and Answers
Which classes are included in L1_tagging?
Which classes are included in L1_tagging?
- ongoing_job, pre-service, nr/ns, product_issues (correct)
- 2._no_show, 2.1_pre_service_-_request_for_reschedule, 2.2_pre_service_-_request_for_cancel
- nan, delivery_issues, payment_related, poor_service
- payment/invoice_issues, 1.1_pro_not_assigned, 1.2_partner_no_show
Which information should be printed regarding the customer's chat opening and chat closing?
Which information should be printed regarding the customer's chat opening and chat closing?
- Issue and status
- Sentiment and issue
- Sentiment and chat opening time
- Sentiment and status (correct)
Which information should be printed to determine if the agent followed the given sop's?
Which information should be printed to determine if the agent followed the given sop's?
- Embeddings related to the chat opening
- Embeddings related to the agent
- Embeddings related to the customer
- Embeddings related to the issue (correct)
Which class is NOT included in L1_tagging?
Which class is NOT included in L1_tagging?
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Which class is related to '2.3_pre_service-_sku_related'?
Which class is related to '2.3_pre_service-_sku_related'?
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