10 Questions
True or false:If a product is missing a barcode, customers cannot purchase it.
False
True or false: Customers in Klasse 16 are looking for a plastic item's barcode.
False
True or false: Green plastic folders are popular among customers.
False
True or false: Customers are becoming impatient due to the fast service.
False
True or false: Apricot juice spilling on the conveyor belt is not a big deal.
False
True or false: Cashiers have limited contact with each other.
True
True or false: Jan prefers using a card with low customer satisfaction.
False
True or false: Jan works as a cashier for one day.
False
True or false: Jan receives tips and earns 7,012 euros in total.
True
True or false: Jan ends his shift at 8 pm and the supermarket is closed for 24 hours.
False
Study Notes
- Barcode is missing on a product
- Call Janus in the department for assistance
- Customer in Klasse 16 needs price for a plastic item
- Green plastic folder has been made
- Department is busy, causing delay in callbacks
- Customers become impatient due to long wait times
- Apricot juice spills on the conveyor belt causing inconvenience
- Customer complains and wants to exchange the leaking bottle
- Cashiers work in four-hour shifts and have breaks
- Contact among cashiers is limited, job is usually taken as a side job
- Jan works as a supermarket cashier for three days.
- He learns to be patient, friendly, and adjust volume settings.
- Jan enjoys interacting with customers and most customers enjoy a brief conversation.
- Jan has a preference for using a card with high customer satisfaction.
- After three days, Jan becomes comfortable with his routine.
- Jan receives tips and earns a total of 7,012 euros.
- He realizes he is slower than other cashiers.
- Jan's shift ends at 8 pm and the supermarket closes for 36 hours.
- Jan learns to be kind to cashiers and use a shopping cart.
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