Airport Services: Prohibited Items in Checked Baggage

Prohibited Items in Checked Baggage

• Malaysia Airlines discourages passengers from packing valuable items in checked baggage, including:
  • Money
  • Traveler's cheques
  • Jewelry
  • Personal electronic devices (PED)
• Passengers should exercise caution to prevent loss or damage of valuable belongings.

Policy and Procedure for Check-in Agents

• During check-in, agents must remind passengers to remove valuable items from checked baggage.
• If passengers refuse to remove valuable items, agents must:
  • Inform passengers of the consequences
  • Insist on signing the Limited Release Tag (LRT) to release Malaysia Airlines from legal liability
• Refer to Appendix 1 for instructions on completing the LRT form.

Gate and Cabin Baggage Procedures

• For cabin baggage offloaded at the gate due to space constraints:
  • Gate staff must ask passengers to remove all valuable items, including Dangerous Goods (DG)
• During boarding, if cabin crew offload cabin baggage due to space constraints:
  • Crew must ask passengers to remove all valuable items, including DG

Implementation and Compliance

• Station Managers/Heads must ensure:
  • Ground and/or Cargo Handling Representatives acknowledge and disseminate the information to relevant staff
  • Relevant staff sign the acknowledgement form
  • Scanned copy of acknowledgement slip is uploaded to the Standard and Procedure Management (SNPAS) Sharepoint link
  • Acknowledgement of Receipt is kept for three months for audit purposes

Prohibited Items in Checked Baggage

• Malaysia Airlines discourages passengers from packing valuable items in checked baggage, including:
  • Money
  • Traveler's cheques
  • Jewelry
  • Personal electronic devices (PED)
• Passengers should exercise caution to prevent loss or damage of valuable belongings.

Policy and Procedure for Check-in Agents

• During check-in, agents must remind passengers to remove valuable items from checked baggage.
• If passengers refuse to remove valuable items, agents must:
  • Inform passengers of the consequences
  • Insist on signing the Limited Release Tag (LRT) to release Malaysia Airlines from legal liability
• Refer to Appendix 1 for instructions on completing the LRT form.

Gate and Cabin Baggage Procedures

• For cabin baggage offloaded at the gate due to space constraints:
  • Gate staff must ask passengers to remove all valuable items, including Dangerous Goods (DG)
• During boarding, if cabin crew offload cabin baggage due to space constraints:
  • Crew must ask passengers to remove all valuable items, including DG

Implementation and Compliance

• Station Managers/Heads must ensure:
  • Ground and/or Cargo Handling Representatives acknowledge and disseminate the information to relevant staff
  • Relevant staff sign the acknowledgement form
  • Scanned copy of acknowledgement slip is uploaded to the Standard and Procedure Management (SNPAS) Sharepoint link
  • Acknowledgement of Receipt is kept for three months for audit purposes

Prohibited Items in Checked Baggage

• Malaysia Airlines discourages passengers from packing valuable items in checked baggage, including:
  • Money
  • Traveler's cheques
  • Jewelry
  • Personal electronic devices (PED)
• Passengers should exercise caution to prevent loss or damage of valuable belongings.

Policy and Procedure for Check-in Agents

• During check-in, agents must remind passengers to remove valuable items from checked baggage.
• If passengers refuse to remove valuable items, agents must:
  • Inform passengers of the consequences
  • Insist on signing the Limited Release Tag (LRT) to release Malaysia Airlines from legal liability
• Refer to Appendix 1 for instructions on completing the LRT form.

Gate and Cabin Baggage Procedures

• For cabin baggage offloaded at the gate due to space constraints:
  • Gate staff must ask passengers to remove all valuable items, including Dangerous Goods (DG)
• During boarding, if cabin crew offload cabin baggage due to space constraints:
  • Crew must ask passengers to remove all valuable items, including DG

Implementation and Compliance

• Station Managers/Heads must ensure:
  • Ground and/or Cargo Handling Representatives acknowledge and disseminate the information to relevant staff
  • Relevant staff sign the acknowledgement form
  • Scanned copy of acknowledgement slip is uploaded to the Standard and Procedure Management (SNPAS) Sharepoint link
  • Acknowledgement of Receipt is kept for three months for audit purposes

This quiz is based on the Airport Services Bulletin regarding prohibited items in checked baggage. It covers standards and procedures for airport staff.