Airplane Emergency Procedures
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Questions and Answers

What is the main purpose of briefing and reseating Able Bodied Passengers (ABPs)?

  • To solicit buddies for passengers who require special assistance (correct)
  • To ensure they are seated near emergency exits
  • To assist passengers with special assistance
  • To reseat them in a different cabin section
  • Where can you find information on applicable customer brace positions?

  • Flight attendant manual
  • In-flight magazine
  • Safety Information Card (correct)
  • Cabin safety brochure
  • What is the purpose of the Alternate brace position?

  • For passengers with vision impairments
  • For passengers who are unable to assume the Standard brace position (correct)
  • For passengers who require additional support
  • For passengers with mobility issues
  • What should you do during an emergency landing?

    <p>Follow the emergency landing checklist</p> Signup and view all the answers

    Which door does the 'A' flight attendant primary jumpseat assignment correspond to on the A320?

    <p>1L door</p> Signup and view all the answers

    What should you do with a service animal during an emergency evacuation?

    <p>Keep the service animal with its owner</p> Signup and view all the answers

    Which flight attendant is responsible for briefing 6 ABPs on the A321 for exits 3L and 3R?

    <p>E</p> Signup and view all the answers

    What is the primary exit for the 'C' flight attendant on the A321NEO?

    <p>1R</p> Signup and view all the answers

    What is the main purpose of an emergency checklist?

    <p>To ensure a safe and efficient evacuation</p> Signup and view all the answers

    What should you do with an infant during an emergency evacuation?

    <p>Use the Child Restraint System (CRS)</p> Signup and view all the answers

    What is the alternate jumpseat assignment for the 'A' flight attendant on the A321?

    <p>PAX seat 1C</p> Signup and view all the answers

    Which flight attendant is responsible for briefing 12 ABPs on the A321NEO for OWE?

    <p>C</p> Signup and view all the answers

    Who should assist passengers who require special assistance during an emergency evacuation?

    <p>Buddies of passengers who require special assistance</p> Signup and view all the answers

    What is the secondary exit for the 'D' flight attendant on the A321?

    <p>3L</p> Signup and view all the answers

    What is the primary jumpseat assignment for the 'B' flight attendant on the A320?

    <p>AFT A/C left jumpseat, outboard (door)</p> Signup and view all the answers

    Which flight attendant assists all other FAs as needed on the A321NEO?

    <p>D</p> Signup and view all the answers

    What is the primary exit for the 'B' flight attendant on the A321?

    <p>4L</p> Signup and view all the answers

    What is the alternate jumpseat assignment for the 'E' flight attendant on the A321NEO?

    <p>PAX seat 29F</p> Signup and view all the answers

    What is the correct command to give when proceeding to the exit during an evacuation?

    <p>Out of my way!</p> Signup and view all the answers

    How should you assist customers with disabilities during an evacuation?

    <p>Assign 'buddies' to assist and use the sit and scoot method.</p> Signup and view all the answers

    What should you do with an infant's carrier during an evacuation?

    <p>Leave the carrier in the seat.</p> Signup and view all the answers

    What is the correct command to give when leading people away from the exit during an evacuation?

    <p>You lead people away, You two stay at the bottom, pull people off, send them away.</p> Signup and view all the answers

    When should non-ambulatory customers and their attendants evacuate?

    <p>After the main flow of traffic.</p> Signup and view all the answers

    What should you do with a service animal during an evacuation?

    <p>Do not remove the harness, hold it in your lap.</p> Signup and view all the answers

    What is the correct command to give when assessing the exit during an evacuation?

    <p>Stand back, hold people back!</p> Signup and view all the answers

    When should you use the 'buddies' method during an evacuation?

    <p>With parents who have more than one child.</p> Signup and view all the answers

    What is the purpose of reseating passengers who require special assistance?

    <p>To ensure their safety during an emergency evacuation</p> Signup and view all the answers

    Where can flight attendants find information on customer brace positions?

    <p>On the Safety Information Card</p> Signup and view all the answers

    What is an Able Bodied Passenger (ABP)?

    <p>A passenger who can assist in an emergency evacuation</p> Signup and view all the answers

    What is the purpose of briefing Able Bodied Passengers (ABPs)?

    <p>To inform them of the emergency evacuation procedure</p> Signup and view all the answers

    What should flight attendants do with a service animal during an emergency evacuation?

    <p>Keep it with its owner</p> Signup and view all the answers

    What is the purpose of the emergency landing checklist?

    <p>To prepare the passengers for an emergency evacuation</p> Signup and view all the answers

    What is the purpose of the Child Restraint System (CRS)?

    <p>To restrain infants during takeoff and landing</p> Signup and view all the answers

    Who assists passengers who require special assistance during an emergency evacuation?

    <p>Flight attendants</p> Signup and view all the answers

    What command should you give while assessing the exit during an evacuation?

    <p>Stand back, hold people back!</p> Signup and view all the answers

    What should you do with an infant's carrier during an evacuation?

    <p>Leave the carrier in the seat and take the baby.</p> Signup and view all the answers

    What command should you give when leading people away from the exit during an evacuation?

    <p>You two stay at the bottom, pull people off, send them away.</p> Signup and view all the answers

    When should non-ambulatory customers and their attendants evacuate?

    <p>After the main flow of traffic.</p> Signup and view all the answers

    How should you assist customers with disabilities during an evacuation?

    <p>Assign 'buddies' to assist.</p> Signup and view all the answers

    What should you do with a service animal during an evacuation?

    <p>Do not remove the harness and hold the animal in your lap.</p> Signup and view all the answers

    What command should you give when proceeding to the exit during an evacuation?

    <p>Out of my way!</p> Signup and view all the answers

    What should you do when opening the exit door during an evacuation?

    <p>Pull the manual inflation handle and reassess the conditions outside.</p> Signup and view all the answers

    Which flight attendant is responsible for briefing ABPs on exits 1L and 1R on the A320?

    <p>A</p> Signup and view all the answers

    What is the primary jumpseat assignment for the 'C' flight attendant on the A321?

    <p>FWD jumpseat, inboard (aisle)</p> Signup and view all the answers

    What is the secondary exit for the 'A' flight attendant on the A321NEO?

    <p>1R</p> Signup and view all the answers

    Which exit does the 'E' flight attendant brief ABPs on the A321NEO?

    <p>3L and 3R</p> Signup and view all the answers

    What is the primary exit for the 'B' flight attendant on the A321?

    <p>4L</p> Signup and view all the answers

    Which flight attendant assists all other FAs as needed on the A321?

    <p>D</p> Signup and view all the answers

    What is the primary jumpseat assignment for the 'B' flight attendant on the A320?

    <p>AFT A/C left jumpseat, outboard (door)</p> Signup and view all the answers

    Which exit does the 'A' flight attendant brief ABPs on the A320?

    <p>1L and 1R</p> Signup and view all the answers

    What is the alternate jumpseat assignment for the 'B' flight attendant on the A321?

    <p>AFT A/C right jumpseat, inboard (aisle)</p> Signup and view all the answers

    What is the primary exit for the 'D' flight attendant on the A321NEO?

    <p>4R</p> Signup and view all the answers

    Study Notes

    Customer Brace Positions

    • Standard brace position: no specific information provided
    • Alternate brace position: no specific information provided
    • Infant brace positions:
      • Adult holding infant: hold infant in lap, facing forward
      • Child Restraint System (CRS): use CRS for infant
    • Service animal:
      • Keep service animal on harness
      • Pad the surface area around the animal

    Evacuation Commands

    • Mid-Cabin door evacuation:
      • "Out of my way!"
      • Assess exit while shouting "Stand back, hold people back!"
      • Hold onto the white handle after reassessing and just lift up the handle
      • Open exit, pull manual inflation handle, reassess conditions outside the aircraft
      • ABP commands: "You lead people away, You two stay at the bottom, pull people off, send them away."
      • "Come this way," "Stay Low, Jump."
      • Then say: "Look out the window, if it's safe open it!"

    Slide Techniques

    • Infants:
      • Leave carrier in seat (take only the baby)
      • Hold child in lap, facing forward
      • Sit and scoot if time allows
    • Non-English speaking customers and parents with more than one child:
      • Assign "buddies" to assist
    • Service animals/guide dogs:
      • DO NOT remove harness, hold in lap
    • Customers with Disabilities:
      • Assign "buddies" to assist
      • Sit and scoot method
      • Move customer by shoulders
      • Non-ambulatory and attendants should evacuate AFTER the main flow of traffic
      • Reasonable effort should be made to evacuate disabled customers; however, do not compromise your own safety or the safety of other customers

    Exit Responsibilities

    • A320:
      • FA A: Primary Exit 1L, Secondary Exit 1R
      • FA B: Primary Exit 2L, Secondary Exit 2R
      • FA C: Primary Exit 1R, Secondary Exit 1L
      • FA D: Primary Exit 2R, Secondary Exit 2L
    • A321:
      • FA A: Primary Exit 1L, Secondary Exit 1R
      • FA B: Primary Exit 4L, Secondary Exit 4R
      • FA C: Primary Exit 1R, Secondary Exit 1L
      • FA D: Primary Exit 3R, Secondary Exit 3L
      • FA E: Primary Exit 2L, Secondary Exit 2R
    • A321NEO:
      • FA A: Primary Exit 1L, Secondary Exit 1R
      • FA B: Primary Exit 4L, Secondary Exit 4R
      • FA C: Primary Exit 1R, Secondary Exit 1L
      • FA D: Primary Exit 4R, Secondary Exit 4L
      • FA E: Primary Exit 3R, Secondary Exit 3L

    Briefing ABPs

    • A320:
      • Brief 6 ABPs: 3 per exits 1L and 1R
      • Brief 6 ABPs: 3 per exits 2L and 2R
    • A321:
      • Brief 6 ABPs: 3 per exits 1L and 1R
      • Brief 6 ABPs: 3 per exits 2L and 2R
      • Brief 6 ABPs: 3 per exits 3L and 3R
      • Brief 6 ABPs: 3 per exits 4L and 4R
    • A321NEO:
      • Brief 6 ABPs: 3 per exits 1L and 1R
      • Brief 6 ABPs: 3 per exits 2L and 2R
      • Brief 6 ABPs: 3 per exits 3L and 3R
      • Brief 6 ABPs: 3 per exits 4L and 4R

    Passenger Brace Positions

    • Standard brace position: [no description provided]
    • Alternate brace position: [no description provided]
    • Infant brace positions: Child Restraint System (CRS) and Adult holding infant
    • Service animal brace position: Harness and pad the surface area around the animal

    Evacuation Commands

    • ABP commands: "You lead people away", "You two stay at the bottom, pull people off, send them away"
    • Mid-cabin door evacuation: "Out of my way!", "Stand back, hold people back!", "Come this way", "Stay Low, Jump"
    • Window exit: "Look out the window, if it's safe open it!"

    Special Slide Techniques

    • Infants: Leave carrier in seat, hold child in lap, facing forward, and sit and scoot if time allows
    • Non-English speaking customers and parents with more than one child: Assign "buddies" to assist
    • Service animals/guide dogs: DO NOT remove harness, hold in lap
    • Customers with Disabilities: Assign "buddies" to assist, sit and scoot method, move customer by shoulders, and non-ambulatory and attendants should evacuate AFTER the main flow of traffic

    Exit Responsibilities

    • A320: FA assigns primary and secondary exits, with A having 1L and 1R, B having 2L and 2R, C having 1R and 1L, and D having 2R and 2L
    • A321: FA assigns primary and secondary exits, with A having 1L and 1R, B having 4L and 4R, C having 1R and 1L, D having 3R and 3L, and E having 2L and 2R
    • A321NEO: FA assigns primary and secondary exits, with A having 1L and 1R, B having 4L and 4R, C having 1R and 1L, D having 4R and 4L, and E having 3R and 3L

    Jumpseat Assignments

    • A320: FA assigns primary and alternate jumpseats, with A having FWD jumpseat, outboard (door) and PAX seat 1C, B having AFT A/C left jumpseat, outboard (door) and PAX seat 1D, C having FWD jumpseat, inboard (aisle) and PAX seat 1D, and D having AFT A/C right jumpseat, outboard (door) and PAX seat 1D
    • A321: FA assigns primary and alternate jumpseats, with A having FWD jumpseat, outboard (door) and PAX seat 1C, B having AFT A/C left jumpseat, outboard (door) and PAX seat 1D, C having FWD jumpseat, inboard (aisle) and PAX seat 1D, D having 3R door jumpseat and PAX seat 27F, and E having 2L door jumpseat and PAX seat 13A
    • A321NEO: FA assigns primary and alternate jumpseats, with A having FWD jumpseat, outboard (door) and PAX seat 1C, B having AFT jumpseat (lavatory door attached) and PAX seat 41C, C having FWD jumpseat, inboard (aisle) and PAX seat 1D, D having AFT A/C right jumpseat, outboard (door) and PAX seat 40D, and E having 3R door jumpseat and PAX seat 29F

    Briefing ABPs

    • A320: Brief 6 ABPs per exit, with A briefing 1L and 1R, B briefing 2L and 2R, C briefing OWE, and D assisting as needed
    • A321: Brief 6 ABPs per exit, with A briefing 1L and 1R, B briefing 4L and 4R, E briefing 2L and 2R, D briefing 3L and 3R, and C assisting as needed
    • A321NEO: Brief 6 ABPs per exit, with A briefing 1L and 1R, B briefing 4L and 4R, C briefing OWE, E briefing 3L and 3R, and D assisting all FAs as needed

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    Description

    This quiz covers essential procedures for emergency situations on an airplane, including customer brace positions and evacuation commands.

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