Airplane Emergency Procedures

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Questions and Answers

What is the main purpose of briefing and reseating Able Bodied Passengers (ABPs)?

To solicit buddies for passengers who require special assistance (correct)

To ensure they are seated near emergency exits

To assist passengers with special assistance

To reseat them in a different cabin section

Where can you find information on applicable customer brace positions?

Flight attendant manual

In-flight magazine

Safety Information Card (correct)

Cabin safety brochure

What is the purpose of the Alternate brace position?

For passengers with vision impairments

For passengers who are unable to assume the Standard brace position (correct)

For passengers who require additional support

For passengers with mobility issues

What should you do during an emergency landing?

Follow the emergency landing checklist Signup and view all the answers

Which door does the 'A' flight attendant primary jumpseat assignment correspond to on the A320?

1L door Signup and view all the answers

What should you do with a service animal during an emergency evacuation?

Keep the service animal with its owner Signup and view all the answers

Which flight attendant is responsible for briefing 6 ABPs on the A321 for exits 3L and 3R?

E Signup and view all the answers

What is the primary exit for the 'C' flight attendant on the A321NEO?

1R Signup and view all the answers

What is the main purpose of an emergency checklist?

To ensure a safe and efficient evacuation Signup and view all the answers

What should you do with an infant during an emergency evacuation?

Use the Child Restraint System (CRS) Signup and view all the answers

What is the alternate jumpseat assignment for the 'A' flight attendant on the A321?

PAX seat 1C Signup and view all the answers

Which flight attendant is responsible for briefing 12 ABPs on the A321NEO for OWE?

C Signup and view all the answers

Who should assist passengers who require special assistance during an emergency evacuation?

Buddies of passengers who require special assistance Signup and view all the answers

What is the secondary exit for the 'D' flight attendant on the A321?

3L Signup and view all the answers

What is the primary jumpseat assignment for the 'B' flight attendant on the A320?

AFT A/C left jumpseat, outboard (door) Signup and view all the answers

Which flight attendant assists all other FAs as needed on the A321NEO?

D Signup and view all the answers

What is the primary exit for the 'B' flight attendant on the A321?

4L Signup and view all the answers

What is the alternate jumpseat assignment for the 'E' flight attendant on the A321NEO?

PAX seat 29F Signup and view all the answers

What is the correct command to give when proceeding to the exit during an evacuation?

Out of my way! Signup and view all the answers

How should you assist customers with disabilities during an evacuation?

Assign 'buddies' to assist and use the sit and scoot method. Signup and view all the answers

What should you do with an infant's carrier during an evacuation?

Leave the carrier in the seat. Signup and view all the answers

What is the correct command to give when leading people away from the exit during an evacuation?

You lead people away, You two stay at the bottom, pull people off, send them away. Signup and view all the answers

When should non-ambulatory customers and their attendants evacuate?

After the main flow of traffic. Signup and view all the answers

What should you do with a service animal during an evacuation?

Do not remove the harness, hold it in your lap. Signup and view all the answers

What is the correct command to give when assessing the exit during an evacuation?

Stand back, hold people back! Signup and view all the answers

When should you use the 'buddies' method during an evacuation?

With parents who have more than one child. Signup and view all the answers

What is the purpose of reseating passengers who require special assistance?

To ensure their safety during an emergency evacuation Signup and view all the answers

Where can flight attendants find information on customer brace positions?

On the Safety Information Card Signup and view all the answers

What is an Able Bodied Passenger (ABP)?

A passenger who can assist in an emergency evacuation Signup and view all the answers

What is the purpose of briefing Able Bodied Passengers (ABPs)?

To inform them of the emergency evacuation procedure Signup and view all the answers

What should flight attendants do with a service animal during an emergency evacuation?

Keep it with its owner Signup and view all the answers

What is the purpose of the emergency landing checklist?

To prepare the passengers for an emergency evacuation Signup and view all the answers

What is the purpose of the Child Restraint System (CRS)?

To restrain infants during takeoff and landing Signup and view all the answers

Who assists passengers who require special assistance during an emergency evacuation?

Flight attendants Signup and view all the answers

What command should you give while assessing the exit during an evacuation?

Stand back, hold people back! Signup and view all the answers

What should you do with an infant's carrier during an evacuation?

Leave the carrier in the seat and take the baby. Signup and view all the answers

What command should you give when leading people away from the exit during an evacuation?

You two stay at the bottom, pull people off, send them away. Signup and view all the answers

When should non-ambulatory customers and their attendants evacuate?

After the main flow of traffic. Signup and view all the answers

How should you assist customers with disabilities during an evacuation?

Assign 'buddies' to assist. Signup and view all the answers

What should you do with a service animal during an evacuation?

Do not remove the harness and hold the animal in your lap. Signup and view all the answers

What command should you give when proceeding to the exit during an evacuation?

Out of my way! Signup and view all the answers

What should you do when opening the exit door during an evacuation?

Pull the manual inflation handle and reassess the conditions outside. Signup and view all the answers

Which flight attendant is responsible for briefing ABPs on exits 1L and 1R on the A320?

A Signup and view all the answers

What is the primary jumpseat assignment for the 'C' flight attendant on the A321?

FWD jumpseat, inboard (aisle) Signup and view all the answers

What is the secondary exit for the 'A' flight attendant on the A321NEO?

1R Signup and view all the answers

Which exit does the 'E' flight attendant brief ABPs on the A321NEO?

3L and 3R Signup and view all the answers

What is the primary exit for the 'B' flight attendant on the A321?

4L Signup and view all the answers

Which flight attendant assists all other FAs as needed on the A321?

D Signup and view all the answers

What is the primary jumpseat assignment for the 'B' flight attendant on the A320?

AFT A/C left jumpseat, outboard (door) Signup and view all the answers

Which exit does the 'A' flight attendant brief ABPs on the A320?

1L and 1R Signup and view all the answers

What is the alternate jumpseat assignment for the 'B' flight attendant on the A321?

AFT A/C right jumpseat, inboard (aisle) Signup and view all the answers

What is the primary exit for the 'D' flight attendant on the A321NEO?

4R Signup and view all the answers

Study Notes

Customer Brace Positions

Standard brace position: no specific information provided
Alternate brace position: no specific information provided
Infant brace positions:
- Adult holding infant: hold infant in lap, facing forward
- Child Restraint System (CRS): use CRS for infant
Service animal:
- Keep service animal on harness
- Pad the surface area around the animal

Evacuation Commands

Mid-Cabin door evacuation:
- "Out of my way!"
- Assess exit while shouting "Stand back, hold people back!"
- Hold onto the white handle after reassessing and just lift up the handle
- Open exit, pull manual inflation handle, reassess conditions outside the aircraft
- ABP commands: "You lead people away, You two stay at the bottom, pull people off, send them away."
- "Come this way," "Stay Low, Jump."
- Then say: "Look out the window, if it's safe open it!"

Slide Techniques

Infants:
- Leave carrier in seat (take only the baby)
- Hold child in lap, facing forward
- Sit and scoot if time allows
Non-English speaking customers and parents with more than one child:
- Assign "buddies" to assist
Service animals/guide dogs:
- DO NOT remove harness, hold in lap
Customers with Disabilities:
- Assign "buddies" to assist
- Sit and scoot method
- Move customer by shoulders
- Non-ambulatory and attendants should evacuate AFTER the main flow of traffic
- Reasonable effort should be made to evacuate disabled customers; however, do not compromise your own safety or the safety of other customers

Exit Responsibilities

A320:
- FA A: Primary Exit 1L, Secondary Exit 1R
- FA B: Primary Exit 2L, Secondary Exit 2R
- FA C: Primary Exit 1R, Secondary Exit 1L
- FA D: Primary Exit 2R, Secondary Exit 2L
A321:
- FA A: Primary Exit 1L, Secondary Exit 1R
- FA B: Primary Exit 4L, Secondary Exit 4R
- FA C: Primary Exit 1R, Secondary Exit 1L
- FA D: Primary Exit 3R, Secondary Exit 3L
- FA E: Primary Exit 2L, Secondary Exit 2R
A321NEO:
- FA A: Primary Exit 1L, Secondary Exit 1R
- FA B: Primary Exit 4L, Secondary Exit 4R
- FA C: Primary Exit 1R, Secondary Exit 1L
- FA D: Primary Exit 4R, Secondary Exit 4L
- FA E: Primary Exit 3R, Secondary Exit 3L

Briefing ABPs

A320:
- Brief 6 ABPs: 3 per exits 1L and 1R
- Brief 6 ABPs: 3 per exits 2L and 2R
A321:
- Brief 6 ABPs: 3 per exits 1L and 1R
- Brief 6 ABPs: 3 per exits 2L and 2R
- Brief 6 ABPs: 3 per exits 3L and 3R
- Brief 6 ABPs: 3 per exits 4L and 4R
A321NEO:
- Brief 6 ABPs: 3 per exits 1L and 1R
- Brief 6 ABPs: 3 per exits 2L and 2R
- Brief 6 ABPs: 3 per exits 3L and 3R
- Brief 6 ABPs: 3 per exits 4L and 4R

Passenger Brace Positions

Standard brace position: [no description provided]
Alternate brace position: [no description provided]
Infant brace positions: Child Restraint System (CRS) and Adult holding infant
Service animal brace position: Harness and pad the surface area around the animal

Evacuation Commands

ABP commands: "You lead people away", "You two stay at the bottom, pull people off, send them away"
Mid-cabin door evacuation: "Out of my way!", "Stand back, hold people back!", "Come this way", "Stay Low, Jump"
Window exit: "Look out the window, if it's safe open it!"

Special Slide Techniques

Infants: Leave carrier in seat, hold child in lap, facing forward, and sit and scoot if time allows
Non-English speaking customers and parents with more than one child: Assign "buddies" to assist
Service animals/guide dogs: DO NOT remove harness, hold in lap
Customers with Disabilities: Assign "buddies" to assist, sit and scoot method, move customer by shoulders, and non-ambulatory and attendants should evacuate AFTER the main flow of traffic

Exit Responsibilities

A320: FA assigns primary and secondary exits, with A having 1L and 1R, B having 2L and 2R, C having 1R and 1L, and D having 2R and 2L
A321: FA assigns primary and secondary exits, with A having 1L and 1R, B having 4L and 4R, C having 1R and 1L, D having 3R and 3L, and E having 2L and 2R
A321NEO: FA assigns primary and secondary exits, with A having 1L and 1R, B having 4L and 4R, C having 1R and 1L, D having 4R and 4L, and E having 3R and 3L

Jumpseat Assignments

A320: FA assigns primary and alternate jumpseats, with A having FWD jumpseat, outboard (door) and PAX seat 1C, B having AFT A/C left jumpseat, outboard (door) and PAX seat 1D, C having FWD jumpseat, inboard (aisle) and PAX seat 1D, and D having AFT A/C right jumpseat, outboard (door) and PAX seat 1D
A321: FA assigns primary and alternate jumpseats, with A having FWD jumpseat, outboard (door) and PAX seat 1C, B having AFT A/C left jumpseat, outboard (door) and PAX seat 1D, C having FWD jumpseat, inboard (aisle) and PAX seat 1D, D having 3R door jumpseat and PAX seat 27F, and E having 2L door jumpseat and PAX seat 13A
A321NEO: FA assigns primary and alternate jumpseats, with A having FWD jumpseat, outboard (door) and PAX seat 1C, B having AFT jumpseat (lavatory door attached) and PAX seat 41C, C having FWD jumpseat, inboard (aisle) and PAX seat 1D, D having AFT A/C right jumpseat, outboard (door) and PAX seat 40D, and E having 3R door jumpseat and PAX seat 29F

Briefing ABPs

A320: Brief 6 ABPs per exit, with A briefing 1L and 1R, B briefing 2L and 2R, C briefing OWE, and D assisting as needed
A321: Brief 6 ABPs per exit, with A briefing 1L and 1R, B briefing 4L and 4R, E briefing 2L and 2R, D briefing 3L and 3R, and C assisting as needed
A321NEO: Brief 6 ABPs per exit, with A briefing 1L and 1R, B briefing 4L and 4R, C briefing OWE, E briefing 3L and 3R, and D assisting all FAs as needed

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This quiz covers essential procedures for emergency situations on an airplane, including customer brace positions and evacuation commands.

Airplane Emergency Procedures

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Questions and Answers

What is the main purpose of briefing and reseating Able Bodied Passengers (ABPs)?

Where can you find information on applicable customer brace positions?

What is the purpose of the Alternate brace position?

What should you do during an emergency landing?

Which door does the 'A' flight attendant primary jumpseat assignment correspond to on the A320?

What should you do with a service animal during an emergency evacuation?

Which flight attendant is responsible for briefing 6 ABPs on the A321 for exits 3L and 3R?

What is the primary exit for the 'C' flight attendant on the A321NEO?

What is the main purpose of an emergency checklist?

What should you do with an infant during an emergency evacuation?

What is the alternate jumpseat assignment for the 'A' flight attendant on the A321?

Which flight attendant is responsible for briefing 12 ABPs on the A321NEO for OWE?

Who should assist passengers who require special assistance during an emergency evacuation?

What is the secondary exit for the 'D' flight attendant on the A321?

What is the primary jumpseat assignment for the 'B' flight attendant on the A320?

Which flight attendant assists all other FAs as needed on the A321NEO?

What is the primary exit for the 'B' flight attendant on the A321?

What is the alternate jumpseat assignment for the 'E' flight attendant on the A321NEO?

What is the correct command to give when proceeding to the exit during an evacuation?

How should you assist customers with disabilities during an evacuation?

What should you do with an infant's carrier during an evacuation?

What is the correct command to give when leading people away from the exit during an evacuation?

When should non-ambulatory customers and their attendants evacuate?

What should you do with a service animal during an evacuation?

What is the correct command to give when assessing the exit during an evacuation?

When should you use the 'buddies' method during an evacuation?

What is the purpose of reseating passengers who require special assistance?

Where can flight attendants find information on customer brace positions?

What is an Able Bodied Passenger (ABP)?

What is the purpose of briefing Able Bodied Passengers (ABPs)?

What should flight attendants do with a service animal during an emergency evacuation?

What is the purpose of the emergency landing checklist?

What is the purpose of the Child Restraint System (CRS)?

Who assists passengers who require special assistance during an emergency evacuation?

What command should you give while assessing the exit during an evacuation?

What should you do with an infant's carrier during an evacuation?

What command should you give when leading people away from the exit during an evacuation?

When should non-ambulatory customers and their attendants evacuate?

How should you assist customers with disabilities during an evacuation?

What should you do with a service animal during an evacuation?

What command should you give when proceeding to the exit during an evacuation?

What should you do when opening the exit door during an evacuation?

Which flight attendant is responsible for briefing ABPs on exits 1L and 1R on the A320?

What is the primary jumpseat assignment for the 'C' flight attendant on the A321?

What is the secondary exit for the 'A' flight attendant on the A321NEO?

Which exit does the 'E' flight attendant brief ABPs on the A321NEO?

What is the primary exit for the 'B' flight attendant on the A321?

Which flight attendant assists all other FAs as needed on the A321?

What is the primary jumpseat assignment for the 'B' flight attendant on the A320?

Which exit does the 'A' flight attendant brief ABPs on the A320?

What is the alternate jumpseat assignment for the 'B' flight attendant on the A321?

What is the primary exit for the 'D' flight attendant on the A321NEO?

Study Notes

Customer Brace Positions

Evacuation Commands

Slide Techniques

Exit Responsibilities

Briefing ABPs

Passenger Brace Positions

Evacuation Commands

Special Slide Techniques

Exit Responsibilities

Jumpseat Assignments

Briefing ABPs

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