Airline Booking Process
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Questions and Answers

What is the primary purpose of the Fare Quote stage in the booking process?

System generates fare quote, including taxes, fees, and surcharges.

What is the main difference between Economy and Premium Economy fares?

Premium Economy has more legroom and amenities.

What does the Y booking class represent?

Full-fare economy ticket.

What is the purpose of Ticket Validity in ticketing rules?

<p>Period during which the ticket is valid for travel.</p> Signup and view all the answers

What is the consequence of making changes to a booking, such as date or route changes?

<p>Fees are applied for changes to the booking.</p> Signup and view all the answers

What determines the rules governing ticket cancellations, including refunds and penalties?

<p>Cancellation policies.</p> Signup and view all the answers

Study Notes

Booking Process

  • Search and Selection: Passenger searches for flights, selects preferred flight, and checks availability.
  • Fare Quote: System generates fare quote, including taxes, fees, and surcharges.
  • Passenger Information: Passenger provides personal and contact information.
  • Payment: Passenger pays for ticket using various payment methods (e.g., credit card, PayPal).
  • Booking Confirmation: System confirms booking and generates a unique booking reference (PNR).

Types of Fares

  • Economy: Basic fare with limited amenities.
  • Premium Economy: Upgraded fare with more legroom and amenities.
  • Business: Luxury fare with lie-flat seats, priority check-in, and premium amenities.
  • First Class: High-end fare with personalized service, gourmet meals, and luxurious amenities.

Booking Classes

  • Y (Economy): Full-fare economy ticket.
  • B (Economy): Discounted economy ticket with restrictions.
  • M (Premium Economy): Upgraded economy ticket with more amenities.
  • C (Business): Business class ticket with lie-flat seats and premium amenities.
  • F (First Class): First-class ticket with personalized service and luxurious amenities.

Ticketing Rules

  • Ticket Validity: Period during which the ticket is valid for travel.
  • Change Fees: Fees applied for changes to the booking, such as date or route changes.
  • Cancellation Policies: Rules governing ticket cancellations, including refunds and penalties.

Payment Methods

  • Credit/Debit Card: Most common payment method.
  • PayPal: Online payment service.
  • Bank Transfer: Direct payment from passenger's bank account.
  • Travel Agency: Payment through a travel agency or agent.

Post-Booking Procedures

  • Ticket Issuance: Ticket is issued and sent to passenger via email or post.
  • Check-in: Passenger checks in online or at the airport, and prints or downloads boarding pass.
  • Seat Selection: Passenger selects seat (if available).
  • Baggage Check-in: Passenger checks in baggage at the airport.

Booking Process

  • A passenger searches for flights, selects a preferred flight, and checks availability.
  • The system generates a fare quote, including taxes, fees, and surcharges.
  • The passenger provides personal and contact information.
  • The passenger pays for the ticket using various payment methods (e.g., credit card, PayPal).
  • The system confirms the booking and generates a unique booking reference (PNR).

Types of Fares

  • Economy fare is a basic fare with limited amenities.
  • Premium Economy fare is an upgraded fare with more legroom and amenities.
  • Business fare is a luxury fare with lie-flat seats, priority check-in, and premium amenities.
  • First Class fare is a high-end fare with personalized service, gourmet meals, and luxurious amenities.

Booking Classes

  • Y (Economy) is a full-fare economy ticket.
  • B (Economy) is a discounted economy ticket with restrictions.
  • M (Premium Economy) is an upgraded economy ticket with more amenities.
  • C (Business) is a business class ticket with lie-flat seats and premium amenities.
  • F (First Class) is a first-class ticket with personalized service and luxurious amenities.

Ticketing Rules

  • Ticket validity is the period during which the ticket is valid for travel.
  • Change fees are applied for changes to the booking, such as date or route changes.
  • Cancellation policies are rules governing ticket cancellations, including refunds and penalties.

Payment Methods

  • Credit/Debit Card is the most common payment method.
  • PayPal is an online payment service.
  • Bank Transfer is a direct payment from the passenger's bank account.
  • Travel Agency is a payment through a travel agency or agent.

Post-Booking Procedures

  • Ticket issuance is the process of issuing and sending the ticket to the passenger via email or post.
  • Check-in is when the passenger checks in online or at the airport, and prints or downloads their boarding pass.
  • Seat selection is when the passenger selects their seat (if available).
  • Baggage check-in is when the passenger checks in their baggage at the airport.

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Description

This quiz covers the step-by-step process of booking a flight, from searching and selecting flights to payment and booking confirmation. Test your knowledge of the airline booking process!

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