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Questions and Answers
What is the procedure after Compliance in a 30-second review?
What is the procedure after Compliance in a 30-second review?
What is the purpose of floor-level exits?
What is the purpose of floor-level exits?
When should flight attendants stop shouting commands?
When should flight attendants stop shouting commands?
What is the remedy if slides do not automatically deploy?
What is the remedy if slides do not automatically deploy?
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What is the purpose of the Ditching Emergency Checklist?
What is the purpose of the Ditching Emergency Checklist?
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What is an overwing exit used for?
What is an overwing exit used for?
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What should passengers be informed about during an emergency evacuation?
What should passengers be informed about during an emergency evacuation?
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What is the primary responsibility of FA 'A' after initiating an evacuation?
What is the primary responsibility of FA 'A' after initiating an evacuation?
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What is the first section of Step 1 in the Ditching Emergency Checklist?
What is the first section of Step 1 in the Ditching Emergency Checklist?
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What is the purpose of the 30-second review?
What is the purpose of the 30-second review?
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During an emergency landing, what should the cabin lights be set to?
During an emergency landing, what should the cabin lights be set to?
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What is the purpose of the silent 30-second review during an emergency evacuation?
What is the purpose of the silent 30-second review during an emergency evacuation?
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What is the first phase of an emergency evacuation?
What is the first phase of an emergency evacuation?
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Under what circumstances would a flight attendant initiate an evacuation?
Under what circumstances would a flight attendant initiate an evacuation?
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What is the responsibility of all flight attendants during an emergency evacuation?
What is the responsibility of all flight attendants during an emergency evacuation?
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How long should a flight attendant wait before attempting to contact the flight deck during an emergency evacuation?
How long should a flight attendant wait before attempting to contact the flight deck during an emergency evacuation?
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Which Flight Attendant is responsible for briefing 6 ABPs for exits 1L and 1R on an A320?
Which Flight Attendant is responsible for briefing 6 ABPs for exits 1L and 1R on an A320?
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What is the primary exit for Flight Attendant A on an A320?
What is the primary exit for Flight Attendant A on an A320?
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What is the alternate jumpseat assignment for Flight Attendant A on an A320?
What is the alternate jumpseat assignment for Flight Attendant A on an A320?
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Which Flight Attendant is responsible for briefing 6 ABPs for exits 2L and 2R on an A321?
Which Flight Attendant is responsible for briefing 6 ABPs for exits 2L and 2R on an A321?
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What is the primary exit for Flight Attendant B on an A321?
What is the primary exit for Flight Attendant B on an A321?
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What is the alternate jumpseat assignment for Flight Attendant D on an A321?
What is the alternate jumpseat assignment for Flight Attendant D on an A321?
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Which Flight Attendant is responsible for briefing 6 ABPs for exits 3L and 3R on an A321NEO?
Which Flight Attendant is responsible for briefing 6 ABPs for exits 3L and 3R on an A321NEO?
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What is the primary exit for Flight Attendant E on an A321NEO?
What is the primary exit for Flight Attendant E on an A321NEO?
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What is the alternate jumpseat assignment for Flight Attendant A on an A321NEO?
What is the alternate jumpseat assignment for Flight Attendant A on an A321NEO?
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Which Flight Attendant assists all FAs as needed on an A321NEO?
Which Flight Attendant assists all FAs as needed on an A321NEO?
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What is the purpose of the briefing in Step 2 of the emergency evacuation procedure?
What is the purpose of the briefing in Step 2 of the emergency evacuation procedure?
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What should flight attendants do with service animals during an emergency evacuation?
What should flight attendants do with service animals during an emergency evacuation?
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What is the purpose of the customer brace positions?
What is the purpose of the customer brace positions?
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What should flight attendants reference for applicable customer brace positions?
What should flight attendants reference for applicable customer brace positions?
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What is the purpose of selecting able-bodied passengers (ABPs) during an emergency evacuation?
What is the purpose of selecting able-bodied passengers (ABPs) during an emergency evacuation?
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What should flight attendants do with passengers who require special assistance during an emergency evacuation?
What should flight attendants do with passengers who require special assistance during an emergency evacuation?
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What is the primary responsibility of flight attendants during an emergency evacuation?
What is the primary responsibility of flight attendants during an emergency evacuation?
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What should flight attendants do during Step 2 of the emergency evacuation procedure?
What should flight attendants do during Step 2 of the emergency evacuation procedure?
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What should you do when evacuating an infant?
What should you do when evacuating an infant?
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What command should you give when proceeding to the exit?
What command should you give when proceeding to the exit?
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What should you do with a service animal during an evacuation?
What should you do with a service animal during an evacuation?
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What instruction should you give to non-ambulatory customers during an evacuation?
What instruction should you give to non-ambulatory customers during an evacuation?
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What is the purpose of ABP commands during an evacuation?
What is the purpose of ABP commands during an evacuation?
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What should you do after opening the exit during an evacuation?
What should you do after opening the exit during an evacuation?
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When should non-ambulatory customers evacuate during an emergency?
When should non-ambulatory customers evacuate during an emergency?
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What should you say to passengers when giving them evacuation instructions?
What should you say to passengers when giving them evacuation instructions?
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On an A320, what is the primary exit for Flight Attendant C?
On an A320, what is the primary exit for Flight Attendant C?
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Which Flight Attendant briefs a total of 12 ABPs on an A321?
Which Flight Attendant briefs a total of 12 ABPs on an A321?
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On an A321NEO, what is the alternate jumpseat assignment for Flight Attendant E?
On an A321NEO, what is the alternate jumpseat assignment for Flight Attendant E?
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What is the primary jumpseat assignment for Flight Attendant A on an A320?
What is the primary jumpseat assignment for Flight Attendant A on an A320?
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On an A321, what is the primary exit for Flight Attendant D?
On an A321, what is the primary exit for Flight Attendant D?
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Which Flight Attendant is responsible for briefing 6 ABPs for exits 4L and 4R on an A321?
Which Flight Attendant is responsible for briefing 6 ABPs for exits 4L and 4R on an A321?
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On an A321NEO, what is the primary exit for Flight Attendant C?
On an A321NEO, what is the primary exit for Flight Attendant C?
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Which Flight Attendant has primary jumpseat assignment AFT jumpseat, outboard (door) on an A320?
Which Flight Attendant has primary jumpseat assignment AFT jumpseat, outboard (door) on an A320?
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On an A321, what is the primary jumpseat assignment for Flight Attendant E?
On an A321, what is the primary jumpseat assignment for Flight Attendant E?
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On an A321NEO, which Flight Attendant assists all FAs as needed?
On an A321NEO, which Flight Attendant assists all FAs as needed?
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Study Notes
Exit Responsibilities A320
- FA Exit Responsibilities:
- A: 1L (primary), 1R (secondary)
- B: 2L (primary), 2R (secondary)
- C: 1R (primary), 1L (secondary)
- D: 2R (primary), 2L (secondary)
Jumpseat Assignments A320
- A320 Flight Attendant Jumpseat Locations and Alternate Seats:
- A: FWD jumpseat, outboard (door) / PAX seat 1C
- B: AFT A/C left jumpseat, outboard (door) / AFT FWD facing (swivel) jumpseat or AFT A/C right jumpseat, inboard (aisle)
- C: FWD jumpseat, inboard (aisle) / PAX seat 1D
- D: AFT A/C right jumpseat, outboard (door) / AFT A/C right jumpseat, inboard (aisle) or AFT FWD facing (swivel) jumpseat
Brief ABPs - A320
- Brief ABPs (Able Bodied Passengers) for each exit:
- A: 6 ABPs (3 per exits 1L and 1R)
- B: 6 ABPs (3 per exits 2L and 2R)
- C: 12 ABPs (3 per OWE)
- D: Assists as needed
Exit Responsibilities A321
- FA Exit Responsibilities:
- A: 1L (primary), 1R (secondary)
- B: 4L (primary), 4R (secondary)
- C: 1R (primary), 1L (secondary)
- D: 3R (primary), 3L (secondary)
- E: 2L (primary), 2R (secondary)
Jumpseat Assignments A321
- A321 Flight Attendant Jumpseat Locations and Alternate Seats:
- A: FWD jumpseat, outboard (door) / PAX seat 1C
- B: AFT A/C left jumpseat, outboard (door) / AFT A/C right jumpseat, outboard (door)
- C: FWD jumpseat, inboard (aisle) / PAX seat 1D
- D: 3R door jumpseat / PAX seat 27F
- E: 2L door jumpseat / PAX seat 13A
Brief ABPs - A321
- Brief ABPs (Able Bodied Passengers) for each exit:
- A: 6 ABPs (3 per exits 1L and 1R)
- B: 6 ABPs (3 per exits 4L and 4R)
- E: 6 ABPs (3 per exits 2L and 2R)
- D: 6 ABPs (3 per exits 3L and 3R)
- C: Assists as needed
Exit Responsibilities A321NEO
- FA Exit Responsibilities:
- A: 1L (primary), 1R (secondary)
- B: 4L (primary), 4R (secondary)
- C: 1R (primary), 1L (secondary)
- D: 4R (primary), 4L (secondary)
- E: 3R (primary), 3L (secondary)
Jumpseat Assignments A321NEO
- A321NEO Flight Attendant Jumpseat Locations and Alternate Seats:
- A: FWD jumpseat, outboard (door) / PAX seat 1C
- B: AFT jumpseat (lavatory door) / AFT A/C right jumpseat, inboard (aisle) or PAX seat 41C
- C: FWD jumpseat, inboard (aisle) / PAX seat 1D
- D: AFT A/C right jumpseat, outboard (door) / AFT A/C right jumpseat, inboard (aisle) or PAX seat 40D
- E: 3R door jumpseat / PAX seat 29F
Brief ABPs - A321NEO
- Brief ABPs (Able Bodied Passengers) for each exit:
- A: 6 ABPs (3 per exits 1L and 1R)
- B: 6 ABPs (3 per exits 4L and 4R)
- C: 12 ABPs (3 per OWE)
- E: 6 ABPs (3 per exits 3L and 3R)
- D: Assists all FAs as needed
Emergency Landing Checklists
- Step 4: Prepare Cabin
-
- FAM 30.15 TAXI ANNOUNCEMENTS
-
- Flight Attendant Preparation
- 30 Second Review-ALWAYS
- C – Commands
- L – Lights & Signals
- U – Usable ABPs
- E – Exit Responsibility & Operation
-
Unplanned Emergencies
- Commands:
- When to start shouting commands
- What to say when hearing: “Brace, Brace, Brace”, “Remain Seated, Remain Seated”, “Evacuate, Evacuate”
- When to stop shouting commands
Slide Raft Exits
- Floor-level exits equipped with a detachable slide raft
- Overwing exits: last resort in a water ditching, not detachable, cannot be used as a raft
- Failure to automatically deploy: slides may not inflate due to aircraft not dropping to a 45-degree angle; remedy: pull manual inflation handle
Ditching Emergency Checklist – A320
- Step 1: Conduct Briefing
- Confirm passenger understanding:
- Brace positions
- Closest exits
- Leave everything
- Stay away from the aircraft once they exit
-
- FA “A”: Notify Captain cabin secured
-
- FA “A”: Set cabin lights to outside conditions
-
- All FAs: Assume jumpseat position
-
- All FAs: Silent 30-second review (CLUE)
-
- All FAs: Await signals
- Confirm passenger understanding:
Four Phases of an Evacuation
- Phase 1: Get Prepared
- 30-second silent review: CLUE (Commands, Lights, Usable ABPs, Exits)
- Phase 2: Get Out
- Phase 3: Get Away
- Phase 4: Get in Touch
Customer Brace Positions
- Standard brace position: no specific information provided
- Alternate brace position: no specific information provided
- Infant brace positions:
- Adult holding infant: hold infant in lap, facing forward
- Child Restraint System (CRS): use CRS for infant
- Service animal:
- Keep service animal on harness
- Pad the surface area around the animal
Evacuation Commands
- Mid-Cabin door evacuation:
- "Out of my way!"
- Assess exit while shouting "Stand back, hold people back!"
- Hold onto the white handle after reassessing and just lift up the handle
- Open exit, pull manual inflation handle, reassess conditions outside the aircraft
- ABP commands: "You lead people away, You two stay at the bottom, pull people off, send them away."
- "Come this way," "Stay Low, Jump."
- Then say: "Look out the window, if it's safe open it!"
Slide Techniques
- Infants:
- Leave carrier in seat (take only the baby)
- Hold child in lap, facing forward
- Sit and scoot if time allows
- Non-English speaking customers and parents with more than one child:
- Assign "buddies" to assist
- Service animals/guide dogs:
- DO NOT remove harness, hold in lap
- Customers with Disabilities:
- Assign "buddies" to assist
- Sit and scoot method
- Move customer by shoulders
- Non-ambulatory and attendants should evacuate AFTER the main flow of traffic
- Reasonable effort should be made to evacuate disabled customers; however, do not compromise your own safety or the safety of other customers
Exit Responsibilities
- A320:
- FA A: Primary Exit 1L, Secondary Exit 1R
- FA B: Primary Exit 2L, Secondary Exit 2R
- FA C: Primary Exit 1R, Secondary Exit 1L
- FA D: Primary Exit 2R, Secondary Exit 2L
- A321:
- FA A: Primary Exit 1L, Secondary Exit 1R
- FA B: Primary Exit 4L, Secondary Exit 4R
- FA C: Primary Exit 1R, Secondary Exit 1L
- FA D: Primary Exit 3R, Secondary Exit 3L
- FA E: Primary Exit 2L, Secondary Exit 2R
- A321NEO:
- FA A: Primary Exit 1L, Secondary Exit 1R
- FA B: Primary Exit 4L, Secondary Exit 4R
- FA C: Primary Exit 1R, Secondary Exit 1L
- FA D: Primary Exit 4R, Secondary Exit 4L
- FA E: Primary Exit 3R, Secondary Exit 3L
Briefing ABPs
- A320:
- Brief 6 ABPs: 3 per exits 1L and 1R
- Brief 6 ABPs: 3 per exits 2L and 2R
- A321:
- Brief 6 ABPs: 3 per exits 1L and 1R
- Brief 6 ABPs: 3 per exits 2L and 2R
- Brief 6 ABPs: 3 per exits 3L and 3R
- Brief 6 ABPs: 3 per exits 4L and 4R
- A321NEO:
- Brief 6 ABPs: 3 per exits 1L and 1R
- Brief 6 ABPs: 3 per exits 2L and 2R
- Brief 6 ABPs: 3 per exits 3L and 3R
- Brief 6 ABPs: 3 per exits 4L and 4R
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Description
This quiz covers essential procedures and safety protocols in case of an emergency on an aircraft, including evacuation procedures, exit types, and checklist purposes.