Podcast
Questions and Answers
What is the main purpose of the 'Manage availability' feature?
What is the main purpose of the 'Manage availability' feature?
- To control when you are available for instant bookings (correct)
- To view payment history
- To update personal information
- To upload documents
What happens when you turn on your instant availability button?
What happens when you turn on your instant availability button?
- You are notified about new service requests
- Your profile is updated automatically
- You receive notifications for upcoming bookings
- Your store becomes visible on the top of the browser (correct)
Where can you change your availability hours?
Where can you change your availability hours?
- In the account setting
- In the app's settings
- In your profile on the MySquard App (correct)
- On the Hoookedup website
What is the purpose of the 'Notification settings' feature?
What is the purpose of the 'Notification settings' feature?
What is the difference between the online/offline button and the instant availability button?
What is the difference between the online/offline button and the instant availability button?
What is the benefit of being instantly available on Hoookedup?
What is the benefit of being instantly available on Hoookedup?
What is one of the safety tips when going to provide a service?
What is one of the safety tips when going to provide a service?
What should you do if you don't feel safe going to the client's address?
What should you do if you don't feel safe going to the client's address?
What is a reason to leave a client's location and seek support?
What is a reason to leave a client's location and seek support?
What is the importance of Covid protocols?
What is the importance of Covid protocols?
What should you do if a client makes you uncomfortable with their comments or actions?
What should you do if a client makes you uncomfortable with their comments or actions?
What is the number to call for MySquard support?
What is the number to call for MySquard support?
What is the total cost of the services ordered?
What is the total cost of the services ordered?
What is the purpose of the cancellation fees?
What is the purpose of the cancellation fees?
What happens if a Service Provider cancels an appointment more than 48 hours in advance?
What happens if a Service Provider cancels an appointment more than 48 hours in advance?
What is the cancellation fee if a Service Provider cancels between 24 and 4 hours before a scheduled appointment?
What is the cancellation fee if a Service Provider cancels between 24 and 4 hours before a scheduled appointment?
Who is the service provider for this booking?
Who is the service provider for this booking?
What is the booking ID for this order?
What is the booking ID for this order?
What information is required to set up a bank account for payouts?
What information is required to set up a bank account for payouts?
What happens to your payment after you complete a service?
What happens to your payment after you complete a service?
How long does the first cash out transfer take to process?
How long does the first cash out transfer take to process?
What is the fee for instant cash out?
What is the fee for instant cash out?
When are your earnings sent automatically if you turn on Daily Cash Out?
When are your earnings sent automatically if you turn on Daily Cash Out?
What happens when you turn on Daily Cash Out?
What happens when you turn on Daily Cash Out?
What is the primary purpose of contacting 24/7 customer service through the MySquard App?
What is the primary purpose of contacting 24/7 customer service through the MySquard App?
What is an unacceptable behavior when providing a service?
What is an unacceptable behavior when providing a service?
What is the recommended attire for service providers?
What is the recommended attire for service providers?
What is the purpose of Stripe in the MySquard platform?
What is the purpose of Stripe in the MySquard platform?
How do service providers receive payment from MySquard?
How do service providers receive payment from MySquard?
What is the consequence of violating the code of conduct?
What is the consequence of violating the code of conduct?
