Air Travel Issues and Policies

When a passenger loses their air travel ticket.

Airlines usually provide a replacement ticket, but charges may apply if the lost ticket is used.

Electronic tickets used instead of paper tickets, decreasing the problem of lost tickets.

When a flight is delayed, diverted, or cancelled with possible compensations such as meal and hotel expenses.

Airline's obligations during delayed, diverted, or canceled flights, including potential compensation.

Airlines taking more reservations than available seats, common during peak times.

Overbooking often occurs due to high passenger demand, especially on holidays or peak periods.

Details of airline responsibilities when a flight meets a particular issue.

When an airline has more passengers booked on a flight than available seats.

Involuntarily removing passengers from an overbooked flight.

Airlines may compensate passengers for missing or delayed checked baggage.

Airlines might cover personal item costs for delayed luggage.

Airlines offer options for traveling with infants (under 2): lap infant, full fare, or half fare with child seat.

Airlines have specific rules for children traveling without a guardian (Age 5+).

Terms and conditions set by airlines regarding responsibilities and compensation in case of overbooking.

Passengers must file a claim with the airline's baggage services agent immediately upon discovering lost baggage

Unaccompanied minors need direct flights, are boarded first, escorted off last, and require parental/guardian arrangement compliance.

Airlines typically charge a fee for unaccompanied minor services, usually equivalent to an adult ticket.

Passengers with mobility issues, disabilities, or pregnancy can receive help from TSA screeners during airport security.

TSA officers will provide written information or speak slowly and directly to passengers with hearing difficulties.

TSA officers will escort and verbally guide visually impaired passengers through security, to the gate, and to their seats.

Passengers with hidden disabilities need a gate pass obtained from the airline ticket counter or boarding pass counter.

Diabetic passengers must clearly label medical supplies like insulin and inform TSA screeners about insulin pumps. Used syringes are carried in a hard, plastic container.

A process used by flight crews, especially in high-risk countries, to observe and ask questions to identify potential threats like illegal, criminal, or terrorist activities. This process is discreet and avoids misjudging or discriminating against passengers.

Aircraft are usually directed to turn after takeoff once they reach 400 feet above ground level to avoid obstacles and follow the planned flight path. Exceptions include special procedures or instructions from air traffic controllers.

Airports often designate specific runways for takeoffs and landings to minimize noise pollution for nearby communities and ensure efficient air traffic flow.

After takeoff, pilots maintain a course aligned with the runway's extended centerline unless directed otherwise by air traffic controllers.

Pilots keep a close eye on the weather along the flight route and at the destination airport, utilizing onboard and ground-based weather information to anticipate potential problems.

A service that provides pilots with up-to-date weather information during their flight, helping them navigate safely and make informed decisions.

A service similar to En Route Flight Advisory Service, providing pilots with timely and relevant weather data during their flight.

Passengers needing special medical equipment (oxygen tanks, respirators) or a medical escort require prior notification and specific arrangements for boarding and disembarking to ensure their safe travel.

Changing the flight path due to unexpected factors like weather or a mechanical issue, diverting to a different airport.

Pilots must be mentally and physically fit to fly, considering fatigue and stress levels.

A system that improves flight safety by emphasizing communication, teamwork, and problem-solving among crew members.

Understanding and assessing the environment and how it might affect the flight, allowing pilots to make informed decisions.

A strict rule that minimizes distractions and unnecessary conversations during critical flight phases, ensuring safety.

Smoking is completely forbidden on aircraft and near hangars, a pilot's responsibility to enforce.

Pilots constantly check engine performance, fuel levels, and other aircraft systems throughout the flight.

Pilots must ensure enough fuel to reach their destination and balance fuel distribution between tanks.

Passengers with mobility issues, disabilities, or pregnancy can receive assistance from TSA screeners during airport security.