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Questions and Answers
What is the cabin baggage allowance for customers with travel originating from Brazil with tickets purchased in Brazil?
What is the cabin baggage allowance for customers with travel originating from Brazil with tickets purchased in Brazil?
- Up to 5kg
- Up to 7kg
- Up to 10kg (correct)
- Up to 15kg
In Colombia, which of the following statements is true about the Right of Withdrawal for flight tickets?
In Colombia, which of the following statements is true about the Right of Withdrawal for flight tickets?
- It applies to all tickets purchased in Colombia.
- It applies only to international flights from Colombia.
- It applies to tickets purchased in Colombia for flights to and/or from Colombia. (correct)
- It does not exist in Colombia.
What is a key requirement for informing customers about refunds under the US DOT rule?
What is a key requirement for informing customers about refunds under the US DOT rule?
- Reservations can be cancelled within 24 hours of ticket issue, regardless of the departure date.
- Reservations can be cancelled within 7 days of the first departure date, with a partial refund.
- Reservations can be cancelled within 24 hours of ticket issue, provided the ticket is issued more than 7 days prior to the first departure date. (correct)
- Reservations can be cancelled at any time, with no refund.
