Podcast
Questions and Answers
What does the acronym CRS stand for in the context of airline systems?
What does the acronym CRS stand for in the context of airline systems?
- Computer Reservations System (correct)
- Computer Research System
- Common Research Syndrome
- Computer Reserved System
What does a PGSA gain a clear understanding of regarding CRS and GDS?
What does a PGSA gain a clear understanding of regarding CRS and GDS?
- Research methods used
- Data storage techniques
- Interfaces between systems (correct)
- Maximization strategies
What does the acronym ACI stand for in the context of air transport?
What does the acronym ACI stand for in the context of air transport?
- Aircraft Configuration System
- Airline Council International
- Airport Cancel International
- Airport Council International (correct)
Which entity typically views all individuals on an aircraft, both paying passengers and crew, simply as passengers?
Which entity typically views all individuals on an aircraft, both paying passengers and crew, simply as passengers?
What is a primary function of the CRS for airlines?
What is a primary function of the CRS for airlines?
Which of these lists correctly identifies the three core components of the air transport system?
Which of these lists correctly identifies the three core components of the air transport system?
Which of these options is NOT typically considered a type of database used with a CRS?
Which of these options is NOT typically considered a type of database used with a CRS?
What is a key objective of a well-designed CRS system?
What is a key objective of a well-designed CRS system?
Which category encompasses services such as baggage handling and aircraft maintenance?
Which category encompasses services such as baggage handling and aircraft maintenance?
In what year was the International Air Transport Association (IATA) founded?
In what year was the International Air Transport Association (IATA) founded?
What does 'EDP' stand for?
What does 'EDP' stand for?
Which of the following is NOT a key capability of a DCS (Departure Control System)?
Which of the following is NOT a key capability of a DCS (Departure Control System)?
Typically, how far in advance of departure is a flight usually created in the system?
Typically, how far in advance of departure is a flight usually created in the system?
What is considered the key purpose of the check-in process?
What is considered the key purpose of the check-in process?
What primary function does a Computer Reservation System (CRS) serve?
What primary function does a Computer Reservation System (CRS) serve?
Which system has the capability to automatically assign seats based on selected cabin zone during check-in?
Which system has the capability to automatically assign seats based on selected cabin zone during check-in?
Which of the following best describes how distances between locations are handled within a CRS?
Which of the following best describes how distances between locations are handled within a CRS?
In the context of CRS, can a registered user perform actions typically reserved for guests?
In the context of CRS, can a registered user perform actions typically reserved for guests?
What primary factor dictates the permissions and actions available to a CRS user?
What primary factor dictates the permissions and actions available to a CRS user?
What is the required action if a ticket is 'blocked' within the CRS?
What is the required action if a ticket is 'blocked' within the CRS?
Which of the following is NOT a procedure relevant to PGSAS?
Which of the following is NOT a procedure relevant to PGSAS?
Baggage security control is primarily addressed under which resolution?
Baggage security control is primarily addressed under which resolution?
As of April 2019, how many member states were part of ICAO?
As of April 2019, how many member states were part of ICAO?
Procedures for tracing delayed and lost baggage are typically found in which document?
Procedures for tracing delayed and lost baggage are typically found in which document?
Which system serves as the interface between a global distribution system and the airline?
Which system serves as the interface between a global distribution system and the airline?
In an airline reservation system, what happens if a blocked ticket is not confirmed?
In an airline reservation system, what happens if a blocked ticket is not confirmed?
Which of the following is NOT a typical objective of an airline reservation system?
Which of the following is NOT a typical objective of an airline reservation system?
Which type of database is used by a CRS to record and process ticket costs charged to end users?
Which type of database is used by a CRS to record and process ticket costs charged to end users?
How frequently does the International Air Transport Association (IATA) release a revised version of the Travel Information Manual (TIM)?
How frequently does the International Air Transport Association (IATA) release a revised version of the Travel Information Manual (TIM)?
In airline operations, what does the acronym ISAGO represent?
In airline operations, what does the acronym ISAGO represent?
What is the main goal shared by airlines, ground handling agents, and airports?
What is the main goal shared by airlines, ground handling agents, and airports?
Which of these activities is part of the passenger handling process at departure airports?
Which of these activities is part of the passenger handling process at departure airports?
Which organization defines the responsibilities of Ground Service Providers (GSPs)?
Which organization defines the responsibilities of Ground Service Providers (GSPs)?
Which of the following is generally NOT an activity included in most flight booking processes?
Which of the following is generally NOT an activity included in most flight booking processes?
Which of the following is NOT normally part of ‘baggage storage’ services?
Which of the following is NOT normally part of ‘baggage storage’ services?
Which of the following correctly lists key capabilities of a DCS?
Which of the following correctly lists key capabilities of a DCS?
How early before departure time, under automated check-in, is a passenger typically sent their electronic boarding pass?
How early before departure time, under automated check-in, is a passenger typically sent their electronic boarding pass?
Does a DCS provide pre-determined templates for passenger check-in?
Does a DCS provide pre-determined templates for passenger check-in?
What is another term for weight and balance?
What is another term for weight and balance?
Where will the reconciliation be conducted by the PGSA?
Where will the reconciliation be conducted by the PGSA?
What is another term commonly used for weight and balance?
What is another term commonly used for weight and balance?
Which of the following is not included in a fall back kit?
Which of the following is not included in a fall back kit?
What is another name for the business class/service?
What is another name for the business class/service?
Which acronym represents one of the systems related to airline operations?
Which acronym represents one of the systems related to airline operations?
Flashcards
What is a CRS?
What is a CRS?
A computerized system used by airlines and travel agencies to manage reservations, ticketing, and other operations.
How does a CRS work with a GDS?
How does a CRS work with a GDS?
A CRS interfaces with the Global Distribution System (GDS) to facilitate communication and data exchange, enabling travel agents to access real-time flight availability and make bookings.
How does a CRS help airlines?
How does a CRS help airlines?
A CRS system helps airlines to increase their revenue by automating processes, managing inventory efficiently, and offering personalized services to customers.
What are the types of databases?
What are the types of databases?
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What is the main goal of a CRS?
What is the main goal of a CRS?
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How are distances between cities stored in a CRS?
How are distances between cities stored in a CRS?
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Can a registered user act as a guest?
Can a registered user act as a guest?
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What governs a CRS user's access?
What governs a CRS user's access?
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Is confirming a blocked ticket necessary?
Is confirming a blocked ticket necessary?
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What does ACI stand for?
What does ACI stand for?
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What are the three core components of the air transport system?
What are the three core components of the air transport system?
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Which entity views flight crew and paying passengers as one entity?
Which entity views flight crew and paying passengers as one entity?
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What category does baggage handling fall under?
What category does baggage handling fall under?
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When was IATA Founded?
When was IATA Founded?
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What is EDP?
What is EDP?
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What does the DCS NOT manage?
What does the DCS NOT manage?
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When is a flight typically created?
When is a flight typically created?
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What are the key purposes of check-in?
What are the key purposes of check-in?
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Which system can automatically assign seats during check-in?
Which system can automatically assign seats during check-in?
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AHM 176
AHM 176
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Resolution 740
Resolution 740
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Global Distribution System (GDS)
Global Distribution System (GDS)
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CRS for Airlines
CRS for Airlines
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GDS Providers
GDS Providers
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How often does IATA publish the revised TIM?
How often does IATA publish the revised TIM?
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What does LMC stand for?
What does LMC stand for?
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What is ISAGO?
What is ISAGO?
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What does SPML stand for?
What does SPML stand for?
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Who can sit near emergency exits?
Who can sit near emergency exits?
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What is the main focus of airline operations?
What is the main focus of airline operations?
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What are the key steps in passenger handling at departure?
What are the key steps in passenger handling at departure?
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Who sets the guidelines for Ground Service Providers?
Who sets the guidelines for Ground Service Providers?
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What are ramp services?
What are ramp services?
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What major functions are vital for air travel?
What major functions are vital for air travel?
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Reconciliation
Reconciliation
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Weight and Balance
Weight and Balance
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Fallback kit
Fallback kit
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Phone interface for CRS
Phone interface for CRS
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Business/Club Class
Business/Club Class
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Departure Control System (DCS)
Departure Control System (DCS)
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CUSS
CUSS
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What is weight and balance?
What is weight and balance?
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How is baggage tracked in airports?
How is baggage tracked in airports?
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Who is responsible for weight and balance at the gate?
Who is responsible for weight and balance at the gate?
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Study Notes
CRS in full
- Computer Reservations System
How the PGSA will get a clear idea of how the CRS works
- Interfaces
- Research
How CRS helps Airlines
- Maximize their profits
Types of Databases
- Database User
- Database Reservations
- Database Geography (not a type)
CRS System Objective
- Maximize repetitive work done by system administrators and reservation agents
- Maintain consistency in customer information in case of emergency
- Minimize awareness among frequent travelers
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