Podcast
Questions and Answers
What does the acronym CRS stand for in the context of airline systems?
What does the acronym CRS stand for in the context of airline systems?
What does a PGSA gain a clear understanding of regarding CRS and GDS?
What does a PGSA gain a clear understanding of regarding CRS and GDS?
What does the acronym ACI stand for in the context of air transport?
What does the acronym ACI stand for in the context of air transport?
Which entity typically views all individuals on an aircraft, both paying passengers and crew, simply as passengers?
Which entity typically views all individuals on an aircraft, both paying passengers and crew, simply as passengers?
Signup and view all the answers
What is a primary function of the CRS for airlines?
What is a primary function of the CRS for airlines?
Signup and view all the answers
Which of these lists correctly identifies the three core components of the air transport system?
Which of these lists correctly identifies the three core components of the air transport system?
Signup and view all the answers
Which of these options is NOT typically considered a type of database used with a CRS?
Which of these options is NOT typically considered a type of database used with a CRS?
Signup and view all the answers
What is a key objective of a well-designed CRS system?
What is a key objective of a well-designed CRS system?
Signup and view all the answers
Which category encompasses services such as baggage handling and aircraft maintenance?
Which category encompasses services such as baggage handling and aircraft maintenance?
Signup and view all the answers
In what year was the International Air Transport Association (IATA) founded?
In what year was the International Air Transport Association (IATA) founded?
Signup and view all the answers
What does 'EDP' stand for?
What does 'EDP' stand for?
Signup and view all the answers
Which of the following is NOT a key capability of a DCS (Departure Control System)?
Which of the following is NOT a key capability of a DCS (Departure Control System)?
Signup and view all the answers
Typically, how far in advance of departure is a flight usually created in the system?
Typically, how far in advance of departure is a flight usually created in the system?
Signup and view all the answers
What is considered the key purpose of the check-in process?
What is considered the key purpose of the check-in process?
Signup and view all the answers
What primary function does a Computer Reservation System (CRS) serve?
What primary function does a Computer Reservation System (CRS) serve?
Signup and view all the answers
Which system has the capability to automatically assign seats based on selected cabin zone during check-in?
Which system has the capability to automatically assign seats based on selected cabin zone during check-in?
Signup and view all the answers
Which of the following best describes how distances between locations are handled within a CRS?
Which of the following best describes how distances between locations are handled within a CRS?
Signup and view all the answers
In the context of CRS, can a registered user perform actions typically reserved for guests?
In the context of CRS, can a registered user perform actions typically reserved for guests?
Signup and view all the answers
What primary factor dictates the permissions and actions available to a CRS user?
What primary factor dictates the permissions and actions available to a CRS user?
Signup and view all the answers
What is the required action if a ticket is 'blocked' within the CRS?
What is the required action if a ticket is 'blocked' within the CRS?
Signup and view all the answers
Which of the following is NOT a procedure relevant to PGSAS?
Which of the following is NOT a procedure relevant to PGSAS?
Signup and view all the answers
Baggage security control is primarily addressed under which resolution?
Baggage security control is primarily addressed under which resolution?
Signup and view all the answers
As of April 2019, how many member states were part of ICAO?
As of April 2019, how many member states were part of ICAO?
Signup and view all the answers
Procedures for tracing delayed and lost baggage are typically found in which document?
Procedures for tracing delayed and lost baggage are typically found in which document?
Signup and view all the answers
Which system serves as the interface between a global distribution system and the airline?
Which system serves as the interface between a global distribution system and the airline?
Signup and view all the answers
In an airline reservation system, what happens if a blocked ticket is not confirmed?
In an airline reservation system, what happens if a blocked ticket is not confirmed?
Signup and view all the answers
Which of the following is NOT a typical objective of an airline reservation system?
Which of the following is NOT a typical objective of an airline reservation system?
Signup and view all the answers
Which type of database is used by a CRS to record and process ticket costs charged to end users?
Which type of database is used by a CRS to record and process ticket costs charged to end users?
Signup and view all the answers
How frequently does the International Air Transport Association (IATA) release a revised version of the Travel Information Manual (TIM)?
How frequently does the International Air Transport Association (IATA) release a revised version of the Travel Information Manual (TIM)?
Signup and view all the answers
In airline operations, what does the acronym ISAGO represent?
In airline operations, what does the acronym ISAGO represent?
Signup and view all the answers
What is the main goal shared by airlines, ground handling agents, and airports?
What is the main goal shared by airlines, ground handling agents, and airports?
Signup and view all the answers
Which of these activities is part of the passenger handling process at departure airports?
Which of these activities is part of the passenger handling process at departure airports?
Signup and view all the answers
Which organization defines the responsibilities of Ground Service Providers (GSPs)?
Which organization defines the responsibilities of Ground Service Providers (GSPs)?
Signup and view all the answers
Which of the following is generally NOT an activity included in most flight booking processes?
Which of the following is generally NOT an activity included in most flight booking processes?
Signup and view all the answers
Which of the following is NOT normally part of ‘baggage storage’ services?
Which of the following is NOT normally part of ‘baggage storage’ services?
Signup and view all the answers
Which of the following correctly lists key capabilities of a DCS?
Which of the following correctly lists key capabilities of a DCS?
Signup and view all the answers
How early before departure time, under automated check-in, is a passenger typically sent their electronic boarding pass?
How early before departure time, under automated check-in, is a passenger typically sent their electronic boarding pass?
Signup and view all the answers
Does a DCS provide pre-determined templates for passenger check-in?
Does a DCS provide pre-determined templates for passenger check-in?
Signup and view all the answers
What is another term for weight and balance?
What is another term for weight and balance?
Signup and view all the answers
Where will the reconciliation be conducted by the PGSA?
Where will the reconciliation be conducted by the PGSA?
Signup and view all the answers
What is another term commonly used for weight and balance?
What is another term commonly used for weight and balance?
Signup and view all the answers
Which of the following is not included in a fall back kit?
Which of the following is not included in a fall back kit?
Signup and view all the answers
What is another name for the business class/service?
What is another name for the business class/service?
Signup and view all the answers
Which acronym represents one of the systems related to airline operations?
Which acronym represents one of the systems related to airline operations?
Signup and view all the answers
Study Notes
CRS in full
- Computer Reservations System
How the PGSA will get a clear idea of how the CRS works
- Interfaces
- Research
How CRS helps Airlines
- Maximize their profits
Types of Databases
- Database User
- Database Reservations
- Database Geography (not a type)
CRS System Objective
- Maximize repetitive work done by system administrators and reservation agents
- Maintain consistency in customer information in case of emergency
- Minimize awareness among frequent travelers
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
Description
Test your knowledge on key terms and systems within the airline industry, including CRS, GDS, and DCS. This quiz covers essential concepts, important organizations, and functions related to air transport systems. Perfect for students and professionals looking to assess their understanding of airline operations.
