Air Transport Systems and Technology Quiz

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to Lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What does the acronym CRS stand for in the context of airline systems?

  • Computer Reservations System (correct)
  • Computer Research System
  • Common Research Syndrome
  • Computer Reserved System

What does a PGSA gain a clear understanding of regarding CRS and GDS?

  • Research methods used
  • Data storage techniques
  • Interfaces between systems (correct)
  • Maximization strategies

What does the acronym ACI stand for in the context of air transport?

  • Aircraft Configuration System
  • Airline Council International
  • Airport Cancel International
  • Airport Council International (correct)

Which entity typically views all individuals on an aircraft, both paying passengers and crew, simply as passengers?

<p>Airports (B)</p> Signup and view all the answers

What is a primary function of the CRS for airlines?

<p>To maximize their profits (A)</p> Signup and view all the answers

Which of these lists correctly identifies the three core components of the air transport system?

<p>Airports, airlines, and regulatory bodies (D)</p> Signup and view all the answers

Which of these options is NOT typically considered a type of database used with a CRS?

<p>Database Geography (A)</p> Signup and view all the answers

What is a key objective of a well-designed CRS system?

<p>Maximize repetitive work done by the system administrator and reservation agents (A)</p> Signup and view all the answers

Which category encompasses services such as baggage handling and aircraft maintenance?

<p>Ground handling and support services (D)</p> Signup and view all the answers

In what year was the International Air Transport Association (IATA) founded?

<p>1945 (C)</p> Signup and view all the answers

What does 'EDP' stand for?

<p>Electronic Departure Control (B)</p> Signup and view all the answers

Which of the following is NOT a key capability of a DCS (Departure Control System)?

<p>Boarding (A)</p> Signup and view all the answers

Typically, how far in advance of departure is a flight usually created in the system?

<p>24 hours before departure (B)</p> Signup and view all the answers

What is considered the key purpose of the check-in process?

<p>All of the above (D)</p> Signup and view all the answers

What primary function does a Computer Reservation System (CRS) serve?

<p>Serving as a Global Distribution System for reservations. (C)</p> Signup and view all the answers

Which system has the capability to automatically assign seats based on selected cabin zone during check-in?

<p>AMADEUS (A)</p> Signup and view all the answers

Which of the following best describes how distances between locations are handled within a CRS?

<p>Organized within a three-interface matrix. (A)</p> Signup and view all the answers

In the context of CRS, can a registered user perform actions typically reserved for guests?

<p>Yes, a registered user can also act as a guest. (D)</p> Signup and view all the answers

What primary factor dictates the permissions and actions available to a CRS user?

<p>Whether the user is a guest or registered user. (D)</p> Signup and view all the answers

What is the required action if a ticket is 'blocked' within the CRS?

<p>It is essential to confirm a blocked ticket or it will be canceled. (D)</p> Signup and view all the answers

Which of the following is NOT a procedure relevant to PGSAS?

<p>Environmental regulations for aircraft maintenance (C)</p> Signup and view all the answers

Baggage security control is primarily addressed under which resolution?

<p>Resolution 740 (D)</p> Signup and view all the answers

As of April 2019, how many member states were part of ICAO?

<p>193 (C)</p> Signup and view all the answers

Procedures for tracing delayed and lost baggage are typically found in which document?

<p>BRM (B)</p> Signup and view all the answers

Which system serves as the interface between a global distribution system and the airline?

<p>GDS (D)</p> Signup and view all the answers

In an airline reservation system, what happens if a blocked ticket is not confirmed?

<p>The reservation is cancelled. (C)</p> Signup and view all the answers

Which of the following is NOT a typical objective of an airline reservation system?

<p>Processing and verifying passenger travel authorizations. (D)</p> Signup and view all the answers

Which type of database is used by a CRS to record and process ticket costs charged to end users?

<p>DB-Reservations database. (B)</p> Signup and view all the answers

How frequently does the International Air Transport Association (IATA) release a revised version of the Travel Information Manual (TIM)?

<p>Quarterly. (C)</p> Signup and view all the answers

In airline operations, what does the acronym ISAGO represent?

<p>IATA Safety Audit for Ground Operation. (A)</p> Signup and view all the answers

What is the main goal shared by airlines, ground handling agents, and airports?

<p>Conducting all operational activities efficiently. (A)</p> Signup and view all the answers

Which of these activities is part of the passenger handling process at departure airports?

<p>Passenger and baggage checking, boarding, and loading. (B)</p> Signup and view all the answers

Which organization defines the responsibilities of Ground Service Providers (GSPs)?

<p>The International Air Transport Association (IATA). (A)</p> Signup and view all the answers

Which of the following is generally NOT an activity included in most flight booking processes?

<p>E-commerce. (B)</p> Signup and view all the answers

Which of the following is NOT normally part of ‘baggage storage’ services?

<p>Processing visa applications. (D)</p> Signup and view all the answers

Which of the following correctly lists key capabilities of a DCS?

<p>Check-in, boarding, weight and balance, and baggage reconciliation (B)</p> Signup and view all the answers

How early before departure time, under automated check-in, is a passenger typically sent their electronic boarding pass?

<p>24 hours (B)</p> Signup and view all the answers

Does a DCS provide pre-determined templates for passenger check-in?

<p>False (D)</p> Signup and view all the answers

What is another term for weight and balance?

<p>Load Control (C)</p> Signup and view all the answers

Where will the reconciliation be conducted by the PGSA?

<p>All the above (A)</p> Signup and view all the answers

What is another term commonly used for weight and balance?

<p>Load manifest (B)</p> Signup and view all the answers

Which of the following is not included in a fall back kit?

<p>Amadeus (D)</p> Signup and view all the answers

What is another name for the business class/service?

<p>Club class (D)</p> Signup and view all the answers

Which acronym represents one of the systems related to airline operations?

<p>ARS (B)</p> Signup and view all the answers

Flashcards

What is a CRS?

A computerized system used by airlines and travel agencies to manage reservations, ticketing, and other operations.

How does a CRS work with a GDS?

A CRS interfaces with the Global Distribution System (GDS) to facilitate communication and data exchange, enabling travel agents to access real-time flight availability and make bookings.

How does a CRS help airlines?

A CRS system helps airlines to increase their revenue by automating processes, managing inventory efficiently, and offering personalized services to customers.

What are the types of databases?

A database organizes information in a structured way for efficient retrieval and management. There are different types of databases but 'Database Geography' does not exist as a type of database.

Signup and view all the flashcards

What is the main goal of a CRS?

The objective of a CRS system is to streamline operations, minimize manual tasks, and increase efficiency for both reservation agents and system administrators.

Signup and view all the flashcards

How are distances between cities stored in a CRS?

CRS stores distances using a matrix that interacts with different entities.

Signup and view all the flashcards

Can a registered user act as a guest?

A registered user can choose to act as a guest and bypass the login process when making a reservation.

Signup and view all the flashcards

What governs a CRS user's access?

Whether a user is a guest or a registered user determines the features and privileges they have access to within the CRS system.

Signup and view all the flashcards

Is confirming a blocked ticket necessary?

A blocked ticket must be confirmed to secure the reservation. Failure to confirm will lead to cancellation.

Signup and view all the flashcards

What does ACI stand for?

The Airport Council International, a global organization representing airports worldwide, is a significant player in the air transport industry. It works to promote safe, efficient, and sustainable airport operations and strives to improve the passenger experience globally.

Signup and view all the flashcards

What are the three core components of the air transport system?

Air transport systems are comprised of three vital components – airlines, airports, and regulatory bodies. Airlines handle aircraft operations and passenger transportation. Airports provide infrastructure and services for air travel. Regulatory bodies, like the FAA or ICAO, establish standards and ensure safety in the aviation sector.

Signup and view all the flashcards

Which entity views flight crew and paying passengers as one entity?

In the aviation context, both flight crew members and paying passengers are viewed as passengers on the aircraft. This unified perspective underscores the shared responsibility of both groups in ensuring a safe and secure journey.

Signup and view all the flashcards

What category does baggage handling fall under?

Ground handling and support services encompass a range of activities undertaken at airports to facilitate aircraft operations and passenger services. These services include baggage handling, aircraft maintenance, and fuel loading.

Signup and view all the flashcards

When was IATA Founded?

The International Air Transport Association (IATA) was established in 1945 as a global trade association for airlines. It aims to standardize aviation processes, promote safety, and advocate for the interests of the airline industry.

Signup and view all the flashcards

What is EDP?

Electronic Departure Control is a system used in airlines to manage and control departures.

Signup and view all the flashcards

What does the DCS NOT manage?

The Departure Control System (DCS) is a system that manages a variety of tasks related to flight departures, except for the boarding process.

Signup and view all the flashcards

When is a flight typically created?

A flight is usually created 24 hours before its scheduled departure time.

Signup and view all the flashcards

What are the key purposes of check-in?

Check-in is an essential part of the flight process that involves calling and reminding passengers, recognizing and accepting their information, and verifying their identities.

Signup and view all the flashcards

Which system can automatically assign seats during check-in?

Amadeus is a system that can automatically assign seats to passengers based on their selected cabin zone during the check-in process.

Signup and view all the flashcards

AHM 176

A collection of regulations, practices, and recommendations issued by the International Civil Aviation Organization (ICAO) that address the handling of passengers with reduced mobility.

Signup and view all the flashcards

Resolution 740

A document that outlines security procedures related to passenger baggage, including inspection and screening.

Signup and view all the flashcards

Global Distribution System (GDS)

A global system used by airlines and travel agencies to process reservations and manage ticketing.

Signup and view all the flashcards

CRS for Airlines

A computer reservation system (CRS) helps airlines maximize profits by enabling them to manage flight availability, pricing, and seat inventory effectively.

Signup and view all the flashcards

GDS Providers

Independent companies that run global distribution systems (GDS), connecting airlines and travel agencies to provide reservation services.

Signup and view all the flashcards

How often does IATA publish the revised TIM?

The International Air Transport Association (IATA) releases updated Timetables of International Flights (TIM) every three months, providing airlines and travel agents with the latest flight schedules and operational data.

Signup and view all the flashcards

What does LMC stand for?

The Last Minute Changes (LMC) feature in an airline reservation system allows agents to make modifications to bookings or tickets shortly before departure. This helps accommodate passenger requests for changes or address unforeseen circumstances.

Signup and view all the flashcards

What is ISAGO?

The International Standard for Airport Ground Handling (ISAGO) is a document that standardizes and recommends practices for assessing ground handling systems. It helps ensure safe, efficient, and consistent ground operations across the industry.

Signup and view all the flashcards

What does SPML stand for?

The Special Monitoring List (SPML) in airline reservation systems contains information on passengers requiring special attention due to various reasons, such as medical needs, baggage limitations, or security concerns.

Signup and view all the flashcards

Who can sit near emergency exits?

To ensure safety and comply with regulations, adults seated next to emergency exits on aircraft must be at least 15 years old. They must be able to assist in an emergency evacuation and understand safety procedures.

Signup and view all the flashcards

What is the main focus of airline operations?

The primary goal of airlines, airports, and ground handling agents is to ensure efficient operations.

Signup and view all the flashcards

What are the key steps in passenger handling at departure?

Passenger handling at departure airports includes tasks like check-in, baggage handling, boarding, and loading.

Signup and view all the flashcards

Who sets the guidelines for Ground Service Providers?

The International Air Transport Association (IATA) defines the responsibilities of Ground Service Providers (GSPs) for various services at airports.

Signup and view all the flashcards

What are ramp services?

Ramp services are essential pre-flight activities for aircraft and passengers, including services for the aircraft itself and for passengers.

Signup and view all the flashcards

What major functions are vital for air travel?

Communication, load control, and flight operations are crucial aspects of airline operations, involving communication between ground and flight crews, flight preparation, and crew administration.

Signup and view all the flashcards

Reconciliation

The process of adjusting flight information to reflect actual departures and arrivals, ensuring accurate records for all flights.

Signup and view all the flashcards

Weight and Balance

The process of ensuring the aircraft's weight and balance are within safe limits for takeoff and landing.

Signup and view all the flashcards

Fallback kit

A fallback kit contains essential manual tools and documents needed in case of a computer system failure, ensuring continued operations.

Signup and view all the flashcards

Phone interface for CRS

A CRS (Computer Reservation System) offers a user-friendly phone interface, enabling customers to access and manage flight information from anywhere.

Signup and view all the flashcards

Business/Club Class

Business class, also known as club class, offers higher-level service and amenities compared to economy class.

Signup and view all the flashcards

Departure Control System (DCS)

A system used by airlines to manage check-in, boarding, weight and balance, baggage reconciliation, and other departure-related operations.

Signup and view all the flashcards

CUSS

Common Use Self Service. It's a shared platform for airlines to offer check-in, baggage drop-off, and other services for passengers before they head to the gate.

Signup and view all the flashcards

What is weight and balance?

Weight and balance involves determining the weight and distribution of the aircraft, passengers, baggage, and cargo. This is crucial for a safe and efficient flight.

Signup and view all the flashcards

How is baggage tracked in airports?

Baggage tracking systems track baggage, from check-in to loading and offloading, allowing for efficient bag management.

Signup and view all the flashcards

Who is responsible for weight and balance at the gate?

The load controller is responsible for ensuring safe and efficient loading of the aircraft by managing weight and balance.

Signup and view all the flashcards

Study Notes

CRS in full

  • Computer Reservations System

How the PGSA will get a clear idea of how the CRS works

  • Interfaces
  • Research

How CRS helps Airlines

  • Maximize their profits

Types of Databases

  • Database User
  • Database Reservations
  • Database Geography (not a type)

CRS System Objective

  • Maximize repetitive work done by system administrators and reservation agents
  • Maintain consistency in customer information in case of emergency
  • Minimize awareness among frequent travelers

Studying That Suits You

Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

Quiz Team

More Like This

Airline Network Systems Quiz
5 questions
Airline Cabin Management Quiz
16 questions
Use Quizgecko on...
Browser
Browser