6 Questions
Which work item should be used for Product and Service development utilizing an Agile approach?
User Story
Which work item should be used for Product and Service development utilizing a Waterfall approach?
Requirement
Which work item should be used for a Customer Service Request, Incident, or other type of ticket?
Ticket
Which type of work item can a Work Request represent?
All of the above
What does MPS stand for in relation to a Work Request work item?
Management Planning System
Which one of these is NOT a type of work item that a Work Request can represent?
Support code
Test your knowledge of Agile and Waterfall approaches in product and service development with this quiz. Learn when to use User Stories, Requirements, and Tickets for different types of work items.
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