Podcast
Questions and Answers
What does the term 'Agility' refer to in organizations?
What does the term 'Agility' refer to in organizations?
Which concept is closely associated with Lean principles from post-World War II Japan?
Which concept is closely associated with Lean principles from post-World War II Japan?
How should organizations view change according to Agile principles?
How should organizations view change according to Agile principles?
What does Agile working emphasize in its approach?
What does Agile working emphasize in its approach?
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Why is Agile considered a mindset rather than just a framework?
Why is Agile considered a mindset rather than just a framework?
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Which of the following is NOT a characteristic of Agile organizations?
Which of the following is NOT a characteristic of Agile organizations?
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What is one of the historical roots of Lean concepts?
What is one of the historical roots of Lean concepts?
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Which approach best describes incremental processes in Agile working?
Which approach best describes incremental processes in Agile working?
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What does an iterative process primarily aim to achieve?
What does an iterative process primarily aim to achieve?
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What characterizes an Agile organization?
What characterizes an Agile organization?
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What is the role of Minimum Viable Product (MVP) in the iterative process?
What is the role of Minimum Viable Product (MVP) in the iterative process?
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Which of the following best describes agile marketing?
Which of the following best describes agile marketing?
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What is a key skill necessary for modern marketing teams operating in an agile framework?
What is a key skill necessary for modern marketing teams operating in an agile framework?
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Which statement accurately reflects the concept of self-steering teams in an agile organization?
Which statement accurately reflects the concept of self-steering teams in an agile organization?
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What is a fundamental aspect of testing in agile marketing?
What is a fundamental aspect of testing in agile marketing?
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What benefit does breaking down silos in an agile organization provide?
What benefit does breaking down silos in an agile organization provide?
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What is a key characteristic of the marketing environment in 2023?
What is a key characteristic of the marketing environment in 2023?
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What is essential for companies to adapt to rapid changes in the marketing landscape?
What is essential for companies to adapt to rapid changes in the marketing landscape?
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Which of the following factors is NOT mentioned as part of today's marketing requirements?
Which of the following factors is NOT mentioned as part of today's marketing requirements?
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How many marketing technology solutions did ChiefMartech identify for firms in 2023?
How many marketing technology solutions did ChiefMartech identify for firms in 2023?
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What aspect must the new marketing operating model effectively support?
What aspect must the new marketing operating model effectively support?
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In the context of the marketing operating model, what does 'math and magic' refer to?
In the context of the marketing operating model, what does 'math and magic' refer to?
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What does an operating model represent in an organization?
What does an operating model represent in an organization?
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What is a crucial part of the marketing future related to customer interaction?
What is a crucial part of the marketing future related to customer interaction?
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What are co-marketing, co-branding, and co-creation primarily considered to be?
What are co-marketing, co-branding, and co-creation primarily considered to be?
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Which concept emphasizes the importance of collective thinking and action among brands?
Which concept emphasizes the importance of collective thinking and action among brands?
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Which of the following is NOT a characteristic of co-marketing?
Which of the following is NOT a characteristic of co-marketing?
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What is a potential outcome of effective co-branding?
What is a potential outcome of effective co-branding?
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What is one of the main goals of co-creation in marketing?
What is one of the main goals of co-creation in marketing?
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Which element plays a crucial role in the partnership strategies like co-branded initiatives?
Which element plays a crucial role in the partnership strategies like co-branded initiatives?
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What is a primary benefit of co-branding for companies involved?
What is a primary benefit of co-branding for companies involved?
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In what context are collaborative partnerships particularly effective?
In what context are collaborative partnerships particularly effective?
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What is a primary focus of the course outlined?
What is a primary focus of the course outlined?
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Which module addresses customer behavior and needs?
Which module addresses customer behavior and needs?
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What is suggested as a competitive advantage in the course outline?
What is suggested as a competitive advantage in the course outline?
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Which aspect does the module on Responsible Marketing cover?
Which aspect does the module on Responsible Marketing cover?
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In the context of the course, what does Agile Marketing refer to?
In the context of the course, what does Agile Marketing refer to?
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What technology is emphasized in connection to marketing reinvention?
What technology is emphasized in connection to marketing reinvention?
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What factor is crucial for understanding research and insights in marketing?
What factor is crucial for understanding research and insights in marketing?
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Which module addresses the importance of brand identity and trust?
Which module addresses the importance of brand identity and trust?
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What is a goal of competitive advantage as discussed in the course?
What is a goal of competitive advantage as discussed in the course?
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What is a primary benefit of understanding customer needs?
What is a primary benefit of understanding customer needs?
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Which module is related to data-driven customer intelligence?
Which module is related to data-driven customer intelligence?
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What is emphasized within the agile marketing module?
What is emphasized within the agile marketing module?
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Which major contemporary issue is marketing in times of crisis expected to address?
Which major contemporary issue is marketing in times of crisis expected to address?
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What is the intent behind purpose-driven marketing?
What is the intent behind purpose-driven marketing?
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What is the primary focus of the evolution in marketing channels?
What is the primary focus of the evolution in marketing channels?
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Which of the following is NOT considered a media channel in marketing?
Which of the following is NOT considered a media channel in marketing?
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Why is determining total attribution in the marketing ecosystem challenging?
Why is determining total attribution in the marketing ecosystem challenging?
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Which stage of the sales funnel should marketers consider when choosing a channel?
Which stage of the sales funnel should marketers consider when choosing a channel?
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What strategic move did Deliveroo make in response to post-pandemic sales decline?
What strategic move did Deliveroo make in response to post-pandemic sales decline?
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What percentage of marketing touchpoints are classified as media?
What percentage of marketing touchpoints are classified as media?
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What creates additional challenges in measuring marketing effectiveness?
What creates additional challenges in measuring marketing effectiveness?
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Which of the following is a necessary component for measuring impact in marketing ecosystems?
Which of the following is a necessary component for measuring impact in marketing ecosystems?
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Study Notes
IHEC Strategic Marketing - Agile Marketing
- Course offered by Olivier Schunck at IHEC Brussels Management School
- Course duration: 2024-2025, part of a larger course (21GEO22A)
- Focuses on agile marketing, crucial knowledge in the contemporary digital era
Course Outline
- Marketing's Journey: A brief history of marketing and where it stands today
- Strategic Marketing: Basics of marketing strategy explained in a step-by-step manner
- Customer Centricity: Customer behaviour and needs, focusing on distinctive customer experiences
- Research & Insights: Data-driven and human-centric insights into the customer
- Market & Competition: Competitive advantages for standing out and innovating
- Digital & Social Marketing: Marketing strategy in the digital world using social media
- Emerging Technology: AI, Gen AI, and emerging technologies in marketing
- Brand & Purpose: Brand identity, trust, and purpose-driven marketing
- Responsible Marketing: Marketing in crisis situations, sustainable and ethical marketing
- Agile Marketing: Resilient and agile marketing operating models
GoGreen Marketing Case Study
- GoGreen is a producer of outdoor gear
- GoGreen sells products through own stores, retailers, and online
- A competitor launches a new outdoor shoe line
- How the marketing team should respond in the short term
- Need to create a rapid response squad
- Conduct market and competitor analysis
- Assess financial impact and current budget
- Strengthen brand image (quality, sustainability)
- Target promotional campaigns at key customers
- Partner with influencers and increase community engagement
- Prioritize new product launches/improvements
- Enhance SEO and digital marketing
- Partner with influential celebrities/events to promote offers
Agile Marketing Operating Models
- The future of marketing constantly evolves
- Agile operating models support a responsive approach to fast change
- The operating model focuses on agility, adaptable frameworks, cutting edge tech, and ROI
- The model takes into consideration the interaction between components of the model in the business environment and ensures adaptability
- The right model for marketing operating models should support the required strategy execution and ensure that the internal processes required are aligned to changing customer expectations
- Crucial for global companies, with complex set-ups with unknown costs
The Future of Marketing
- AI-hyper-personalization
- Gen AI Content
- Synthetic Data
- Voice Commerce
- 5G/Blockchain
- AR/VR Marketing
- Immersive Marketing
- Robotics & Drones
- Other technologies
- The future of marketing is constantly evolving - highlighting dynamic changes and technologies
- The speed at which innovation happens and technology develops impacts investment decisions and digital skills
Marketing Operating Model
- An operating model is a blueprint for an organization's daily operations
- This model provides an abstract, visual representation of organisational function and value delivery
- Visual tools and frameworks for better understanding of workings and value aspects of the business
Marketing Operating Model Components
- Core capabilities
- Organisation
- Governance and decision-making processes
- Technology
- People and culture
- Performance management processes
Agile Marketing Orientation
- Agile marketing focuses on rapidly adapting to a dynamic business world
- Agile marketing methodologies allow the team to respond to customer changes
- Agile methodology involves iteration, creating Minimum Viable Products and rapidly adapting
- Importance of flexibility, speed and data-driven decisions.
- Continuous improvement and adaptation to change vital for success in today's rapidly changing environment
Agile Marketing - How does it work?
- Squads for multi-disciplinary work, responsible for entire value chains
- Data-driven decisions, rapid experimentation and MVPs
- Measuring results and continuous iteration
- Clear KPIs (Key Performance Indicators) ensure alignment with goals
Exam January 2025
- Written exam in English
- Multiple-choice questionnaire
- Open-ended question section
- Materials: Lectures, slides, supplementary materials, videos, and case discussions
- No specific dates or survey data required; focus on general concepts and principles.
Agile and Consistency go together
- Agility and consistency are not mutually exclusive
- Both agility and consistency are essential for strategic leadership in a complex, unpredictable market
- Agility supports adaptation to changing environments, but consistency is required for stability and direction
Case Studies
- Deliveroo: The food delivery platform transitioned to an advertising model in response to pandemic-related sales decline
- Adidas: The sportswear company is reorganizing its model to focus on direct-to-consumer interactions while strengthening its supply chain
- McDonald's: This global fast-food company adjusts its menu offerings based on local tastes and requirements
External Partnerships
- Passion Partnerships: Sponsorship for sporting, cultural, scientific or humanitarian activities
- Public-Private Partnerships (PPP): Collaboration with public and private sectors
- Technology Partnerships: Collaborations with tech companies on platforms and innovations
- Innovation Partnerships: Focus on disruptive technology and scaling up
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Description
Test your knowledge on Agile principles and methodologies in marketing. This quiz covers fundamental concepts like agility in organizations, the significance of Lean principles, and the characteristics of Agile working. Challenge yourself to see how well you understand Agile concepts and their application in modern marketing.