Advice and Active Listening
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Questions and Answers

Your friend asks, 'What do you think I should do?' as she sits down on your ______.

bed

If you tell her what to do, you risk your friend feeling ______ if things don't turn out as you hoped.

let down

It's human nature to want to offer ______ when someone comes to you with a problem.

solutions

We might reassure your friend that 'everything will be ______.'

<p>OK</p> Signup and view all the answers

Friends often really only want someone to ______ to them.

<p>listen</p> Signup and view all the answers

It's important to work out whether they're actually seeking ______, or simply wanting to talk.

<p>advice</p> Signup and view all the answers

There's no harm in asking whether they'd like you to suggest a ______ or two.

<p>solution</p> Signup and view all the answers

If you're unable to think of a way to resolve the situation, just ______ so.

<p>say</p> Signup and view all the answers

You can go back to your friend later with a few ______ if you think of something helpful.

<p>suggestions</p> Signup and view all the answers

Can you remember a time when you weren't sure what to do, or thought you'd acted in the ______ way?

<p>wrong</p> Signup and view all the answers

Flashcards

The urge to give advice

The feeling of wanting to give advice, even if you're not sure if it's needed.

The instinct to fix

When someone comes to you with a problem, it's natural to want to offer a solution.

Unwise advice

Giving advice that you wouldn't take yourself.

Helpless advice

A situation where you give advice that doesn't really help and leaves you uncertain.

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Distinguishing between needing advice and wanting to vent

Understanding whether someone is seeking actual advice or just wants to talk things through.

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Asking before advising

Instead of assuming you know what someone needs, it is better to ask first if they would like suggestions.

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Honesty in advising

If you are unable to come up with helpful advice, it is better to be honest and offer to listen and support them.

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Empathy in advice

Putting yourself in another person's position to understand their situation better.

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Drawing on personal experience

Reflecting on a personal experience to offer more insightful advice.

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Study Notes

Giving Advice

  • Giving advice can be tricky; your friend might feel disappointed if things don't turn out as you hoped, whether you agree or disagree with their actions
  • It's natural to want to offer solutions, but sometimes simply listening is more helpful than offering advice
  • People often seek advice because they feel a need to be heard or need reassurance, not necessarily for concrete solutions.
  • Try actively listening to understand the situation and the friend's emotions, rather than just offering solutions
  • If you can't resolve their situation, honesty is key; don't feel pressured to suggest solutions you don't think will work, step away and then revisit the issue later when you have thought things over
  • Sometimes, the greatest help may be reminding the friend of the positive aspects of their life, distracting them for a while and offering experiences together to take their minds off things
  • Judging your friend's actions is unhelpful; encourage them to think about what they can do
  • Allowing your friend to "talk it out" can be beneficial, even if the problem isn't resolved immediately
  • Don't expect to have all the answers or be the solution; being a supportive presence, creating fun experiences together and reminding them of other aspects of life will be highly beneficial

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Description

This quiz explores the nuances of giving advice and the importance of active listening in supporting friends. It discusses how simply being present can sometimes be more beneficial than offering solutions. Learn how to navigate these conversations with empathy and honesty.

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