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Questions and Answers
What is the primary purpose of measurement in the context of marketing?
What is one of the major problems facing marketers?
Why is research important in marketing?
What is one of the reasons why marketers should measure their marketing performance?
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What is one of the challenges of measurement?
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What should marketers test according to the provided content?
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What is a consequence of not measuring marketing performance?
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What is a reason not to measure marketing performance?
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What are some factors that influence how someone responds to an advertisement?
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What is the purpose of pre-tests in advertising?
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What type of testing involves evaluating performance throughout a campaign?
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What is the main difference between lab testing and field testing?
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What is neuromarketing used for?
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What are the two methods of measurement used in neuromarketing?
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What is an example of biometric measurement used in neuromarketing?
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What is the benefit of online surveying in advertising?
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Study Notes
Importance of Measurement in IMC
- Measurement is crucial to test campaign success and evaluate return on investment (ROI)
- Without proper measurement, facts and data remain unknown, uncertain, and unqualified
Goals of Measurement
- To measure ROI and evaluate campaign success
- To know where money is being wasted and where it's being invested properly
- To gain a better understanding and inform decision making
Phases of Evaluation
- Pre-tests: measures taken before the campaign to test ideas and eliminate bad ads
- During tests: evaluating performance throughout the campaign to see consumer response
- Post-tests: measures taken after the campaign to determine success and evaluate the next campaign
Reasons to Measure
- Provides accountability
- Allows comparison of past performance
- Provides credibility
- Helps design marketing programs and allocate marketing budget
- Avoids costly mistakes
- Evaluates alternative strategies
- Increases efficiency of IMC campaign
- Increases reach and awareness
- Determines if objectives have been achieved
Reasons Not to Measure
- Costly, especially for smaller companies
- Research can be difficult and time-consuming
- Internal disagreement on what to test
- Can limit creativity
- Time-consuming
What to Measure/Test
- Campaign objectives
- Influencer/spokesperson reception
- Message variables (e.g., sex appeals to men vs. women)
- Context experience (e.g., ad reception in different environments)
- Effectiveness of the campaign
Measurement Process
- Source factors
- Message variables
- Media strategies
- Budget decisions
Types of Testing
- Lab testing (neuromarketing) under controlled conditions, but lacks realism
- Field tests in natural viewing settings, but lacks control
- Online surveying for quicker and lower-cost testing
- Neuro Marketing: measures subconscious response to stimuli in natural environments and real-time
- Biometric measurement (facial expression, eye gaze, heart rate, brain function)
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Description
Learn about measurement methods for campaign success, including divergence and relevance, and how to avoid confirmation bias in research.