22 Questions
What is one of the primary ways that human beings gauge interest or disinterest?
Eye contact
What type of non-verbal communication includes vocal qualities like loudness or tone of voice?
Paralanguage
What is often an indicator of someone's attitude?
Facial expressions
What is an example of physiology in non-verbal communication?
An increase in sweat
What is an advantage of non-verbal communication?
Easy presentation of information
What can be an indication of unease or dishonesty in non-verbal communication?
Wavering eyes
What is an example of touch in non-verbal communication?
A hug or a handshake
What can be developed through noticing how emotions feel physically and being intentional about non-verbal communication?
Non-verbal communication skills
What is the primary benefit of using visual communication tools for visual learners?
They are better at understanding information they can see
What is an advantage of using visual communication in a presentation?
It helps in quick decision making
What is a common issue with the use of visual images and content for relaying information?
It can be ambiguous and lead to delays in taking decisions
What is an advantage of using visual communication in a presentation, in addition to oral communication?
It adds impact to the information and helps in quicker understanding
What is a step you can take to develop your visual communication skills better?
Ask others before including visuals, and then set personal goals
What is an advantage of using visual communication in a presentation, in terms of the audience's experience?
It creates a consistent experience with use of professional infographics and visual content
What is the primary role of the sender in the communication process?
To generate an idea and encode it into a message
What is the term for the process of translating symbols into understandable ideas?
Decoding
What is the purpose of feedback in the communication process?
To ensure effective encoding, transmission, decoding, and understanding
What is the term for any disturbance that affects the communication process?
Noise
What is the primary advantage of oral communication?
It provides a high level of understanding and transparency
What is the primary disadvantage of oral communication?
It is not formal or very organized
What is an example of a channel in the communication process?
A telephone
How many components are involved in the communication process?
5
Explore the benefits and drawbacks of oral communication, including its lack of authenticity and rigidity, as well as the importance of non-verbal cues like body language and gestures.
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