Podcast
Questions and Answers
Which of the following items is covered under exterior maintenance?
Which of the following items is covered under exterior maintenance?
What type of electrical components are excluded from coverage?
What type of electrical components are excluded from coverage?
Which part is covered only if damaged by the failure of an internally lubricated part?
Which part is covered only if damaged by the failure of an internally lubricated part?
Which of the following is NOT considered a covered part in repairs?
Which of the following is NOT considered a covered part in repairs?
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What type of wear items are included in the service adjustments?
What type of wear items are included in the service adjustments?
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Which fluids are covered under the maintenance provisions?
Which fluids are covered under the maintenance provisions?
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Which system is covered under the Smart Tech option?
Which system is covered under the Smart Tech option?
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Which of the following is explicitly excluded from coverage under factory installed systems?
Which of the following is explicitly excluded from coverage under factory installed systems?
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Which type of vehicle coverage includes coverage for the smart tech system?
Which type of vehicle coverage includes coverage for the smart tech system?
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What is the maximum odometer reading eligible for the Current PLUS 15 model year?
What is the maximum odometer reading eligible for the Current PLUS 15 model year?
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Which coverage is NOT part of the Exclusionary agreement?
Which coverage is NOT part of the Exclusionary agreement?
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Under which option is the 'Disappearing Deductible' feature available?
Under which option is the 'Disappearing Deductible' feature available?
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Which of the following terms applies to Current PLUS 7 Model contract?
Which of the following terms applies to Current PLUS 7 Model contract?
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What type of coverage is designed to reflect manufacturer's comprehensive coverage?
What type of coverage is designed to reflect manufacturer's comprehensive coverage?
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What is an optional coverage that can be customized under Advantage Care?
What is an optional coverage that can be customized under Advantage Care?
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Which of the following systems is covered under all Advantage Care options?
Which of the following systems is covered under all Advantage Care options?
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Which Advantage Care option is primarily intended for used vehicles?
Which Advantage Care option is primarily intended for used vehicles?
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What mileage range is included in the eligibility for the Current PLUS 4 model?
What mileage range is included in the eligibility for the Current PLUS 4 model?
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What optional coverage is NOT mentioned as part of the Advantage Care options?
What optional coverage is NOT mentioned as part of the Advantage Care options?
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Which of the following is NOT true regarding the Powertrain Plus option?
Which of the following is NOT true regarding the Powertrain Plus option?
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What is the duration for Day 1 Coverage across all Advantage Care options?
What is the duration for Day 1 Coverage across all Advantage Care options?
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Which system is not covered under the Exclusionary agreement?
Which system is not covered under the Exclusionary agreement?
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Study Notes
Advantage Care Overview
- Advantage Care provides flexible coverage options suitable for various vehicles, budgets, and mileage.
- It serves as a comprehensive solution for dealerships to offer customer protection plans.
Coverage Types
- Powertrain: Covers engine, turbocharger, transmission, transfer case, drivetrain system, seals, and gaskets for all plans.
- Powertrain Plus: Includes all Powertrain coverages plus air conditioning, cooling system, fuel system, electrical, suspension, brakes/ABS, and steering.
- Comprehensive: Encompasses all types alongside audio, hybrid systems, entertainment/navigation.
- Exclusionary: Similar to manufacturer comprehensive coverage without limits for specific components.
Eligibility and Terms
- Varying eligibility based on model year: Current PLUS options provide coverage from 12-120 months and mileage from 3,000-200,000.
- Offers Day 1 coverage and roadside assistance in all plans.
- Options for disappearing deductible and cancellable/transferable components.
Exclusionary Coverage Highlights
- Designed to mimic thorough manufacturer safeguards.
- Backed by a vertically integrated A-rated insurer.
- Customization options available, including custom suspension and ride share coverage.
Exclusions
- Interior maintenance items (e.g., buttons, carpet, water leaks) are not covered.
- Exterior maintenance items (e.g., glass, body panels, weather-strip) are excluded.
- Service adjustments and cleaning (e.g., contaminated fuel, air conditioning recharge, brake components) are not included.
- Non-factory replacement parts as well as aftermarket components are excluded fully.
- Specific factory-installed systems (e.g., Bluetooth, collision avoidance, GPS) require Smart Tech or Total Exclusionary coverage for protection.
Key Features
- Custom options available to suit specific client needs, enhancing the product's appeal.
- Comprehensive understanding of what is and isn't covered can guide clients in making informed decisions.
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Description
This quiz focuses on Advantage Care training, outlining the flexibility needed for dealerships to offer coverage across various vehicle types. It includes details on different product offerings such as Powertrain, Comprehensive, and Exclusionary plans. Test your knowledge on this essential retail environment topic.