Adit Platform Patient Card Feature Quiz
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Questions and Answers

What is the purpose of linking your Adit app user account to a physical phone extension?

  • To improve call quality on softphones
  • To enable automatic patient search for incoming calls on hardphones (correct)
  • To allow automatic patient search for incoming calls on web browsers
  • To access additional settings in the Adit Desktop app

    • When will the Patient Card automatically pop up if you are using the Adit platform through your web browser?

  • Only if you are taking the call on your softphone (correct)
  • Only if you are taking the call on a hardphone
  • It will not pop up automatically
  • Regardless of whether you take the call on a hardphone or softphone

    • What action is required if you have not yet assigned a physical phone to your user account?

  • Choose a different location from the left navigation bar
  • Update your web browser settings
  • Select the gear icon in the top right corner of your Adit page
  • Assign a physical phone to your user account (correct)

    • What does each Line correspond to in the Adit platform?

    <p>Physical phones</p> Signup and view all the answers

    What should be done after selecting the Line number to edit it?

    <p>Save the changes</p> Signup and view all the answers

    What is the purpose of linking each user to their respective hardphone lines?

    <p>To enable them to switch to a different phone extension when needed</p> Signup and view all the answers

    What action is required after setting up each staff member with their own user login?

    <p>Link the users to their respective hardphone lines</p> Signup and view all the answers

    What does opting IN mean in the context of this feature?

    <p>Enabling the automatic patient card pop for incoming callers</p> Signup and view all the answers

    What is the purpose of the preference setting 'Show call pop for calls picked up from associated hardphone(s)'?

    <p>To turn off the automatic patient card pop for hardphone calls</p> Signup and view all the answers

    What does opting out allow users to do?

    <p>Turn off the automatic patient card pop for hardphone calls</p> Signup and view all the answers

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