6 Questions
What is the primary focus of the first technique of active listening?
Focusing on the intent of the other person
What percentage of communication is non-verbal?
90%
What is the purpose of using verbal cues in active listening?
To encourage the speaker to continue
Why is it important to pay attention to the speaker's non-verbal cues?
Because they make up a significant portion of communication
What is an example of clarifying in active listening?
Summarizing the speaker's message in a few sentences
What is the benefit of paraphrasing in active listening?
It ensures the listener understands the speaker's message
Test your knowledge on effective listening techniques, including focusing on intent, paying attention to body language, and more. Learn how to improve your communication skills with these 6 essential techniques.
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