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Questions and Answers
Which of the following is the best definition of active listening?
Which of the following is the best definition of active listening?
- Hearing what the speaker says
- Making a conscious effort to understand the speaker's perspective (correct)
- Interrupting the speaker to ask questions
- Ignoring the speaker's emotions
What is the difference between hearing and active listening?
What is the difference between hearing and active listening?
- Hearing is a physical process, while active listening is a mental process (correct)
- Active listening is a physical process, while hearing is a mental process
- Hearing involves understanding the speaker's perspective, while active listening involves only hearing the words
- Hearing and active listening are the same thing
What does active listening involve besides listening to the words being said?
What does active listening involve besides listening to the words being said?
- Listening for the content of what is being said as well as the attitude behind what is being said (correct)
- Asking a lot of questions
- Ignoring the speaker's emotions
- Interrupting the speaker to share your own experiences
Active listening is the same as hearing.
Active listening is the same as hearing.
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Active listening means trying to understand things from the speaker's point of view.
Active listening means trying to understand things from the speaker's point of view.
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When practicing active listening, it is not important to understand the attitude behind what is being said.
When practicing active listening, it is not important to understand the attitude behind what is being said.
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Study Notes
Active Listening Definition
- Active listening is not the same as hearing.
- The best definition of active listening is trying to understand things from the speaker's point of view.
Key Components of Active Listening
- Involves listening to more than just the words being said.
- Requires understanding the attitude behind what is being said.
Active Listening vs. Hearing
- Hearing and active listening are not the same thing.
- Active listening is a more comprehensive and empathetic process than hearing.
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