Podcast
Questions and Answers
What should a customer have to be eligible to apply for an Ackermans Store account?
What should a customer have to be eligible to apply for an Ackermans Store account?
Which of the following is NOT allowed when applying for an Ackermans Store account?
Which of the following is NOT allowed when applying for an Ackermans Store account?
What is the monthly service fee for an Ackermans Store account with a zero balance?
What is the monthly service fee for an Ackermans Store account with a zero balance?
Which of the following benefits is provided to account holders in financial distress?
Which of the following benefits is provided to account holders in financial distress?
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How can a customer check their outstanding balance on their Ackermans Account?
How can a customer check their outstanding balance on their Ackermans Account?
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Which document type is explicitly stated as not acceptable for identification during the application process?
Which document type is explicitly stated as not acceptable for identification during the application process?
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What happens after a customer submits their application for an Ackermans account?
What happens after a customer submits their application for an Ackermans account?
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What can a customer do to increase their buying power on an Ackermans Store account?
What can a customer do to increase their buying power on an Ackermans Store account?
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Study Notes
Storecard Overview
- Ackermans Storecard can be used at multiple retailers: Ackermans, Shoe City, Refinery, Dunns, PEP, and Tekkie Town.
- The card is valid only in the country of issue.
Application Process
- Customers must be 18 years or older and have a minimum income of R1200.
- Three contact details and address information are necessary for application.
- Up to five supplementary cards can be issued for family members.
Account Management
- Access account information for free via USSD by dialing 130602#.
- Check outstanding balance and view mini statements through the USSD service.
- Apply for a credit limit increase via USSD.
- Opt for paperless communication by switching to email or mobile statements.
Hardship Benefits
- Account holders eligible for hardship benefits in cases of death, retrenchment, or temporary disability, subject to terms.
Text Messaging Service
- Send Ackermans Account Card number to 45090 for an immediate SMS response regarding credit limit, balance, and payment due. Costs R1 per SMS.
Additional Information
- Monthly service fee is R19.00, but no fee applies if the balance is zero.
- Drivers' licenses cannot be used as identification for applications.
- Avoid using correction fluid (Tippex) on application forms.
- Applications must be submitted directly by the customer; proxies cannot apply on behalf of others.
- Ensure documents are collected and faxed back if required.
- The response time from TENACITY for application status is approximately 48 hours.
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Description
This quiz covers the key aspects of the Ackermans Storecard, including its usage, benefits, and application process. Explore the terms and conditions that come with the card and learn how it can be applied for in various retail outlets. Perfect for anyone looking to understand the benefits of store cards better.
