Accommodation Preferences for Transferees

Podcast Beta

Play an AI-generated podcast conversation about this lesson

Questions and Answers

What type of hotels typically provide clean, safe, and comfortable rooms with limited services and amenities?

Boutique hotels

Resort hotels

Budget/economy hotels (correct)

Luxury hotels

Which of the following amenities is commonly found in guest rooms at budget/economy hotels?

Private balcony

Full kitchen

Wireless internet (correct)

Mini bar

What distinguishes the guest experience in budget/economy hotels from higher-end hotels?

Personalized service

Limited services and amenities (correct)

Higher rates

Extensive room amenities

Which of the following hotel chains is classified under budget/economy hotels?

Ibis Signup and view all the answers

What type of facilities does a budget hotel generally lack compared to business hotels?

Business center kiosk Signup and view all the answers

What type of accommodations may transferees prefer during their relocation?

Extended stay hotels or apartments Signup and view all the answers

Why might leisure travellers be willing to spend more on accommodations?

For the existence of additional services or value Signup and view all the answers

What is a common characteristic of business travellers' accommodation needs?

Need for accommodations allowing work while travelling Signup and view all the answers

How does the type of accommodation booked impact leisure travellers?

It significantly influences their entire travel experience Signup and view all the answers

What is a noteworthy trend among leisure travellers regarding accommodations?

An interest in non-traditional, non-hotel options Signup and view all the answers

What must be accurately described to accommodate leisure travellers' expectations?

Location, service, and facilities Signup and view all the answers

What factor primarily differentiates luxury travellers from other segments?

The level of personalized service desired Signup and view all the answers

What might leisure travellers do to allocate more funds for accommodations?

Reduce spending in some other elements of the trip itinerary Signup and view all the answers

What is a distinguishing feature of ultra-luxury hotels?

Providing access to exclusive activities and authentic experiences Signup and view all the answers

Which service is NOT typically provided by luxury hotels?

Free airport flights Signup and view all the answers

What type of clientele do upscale hotels mainly cater to?

Business travellers Signup and view all the answers

How often do luxury hotel housekeeping services typically occur?

At least twice a day Signup and view all the answers

Which professionals in a hotel are typically responsible for assisting with luggage?

Hotel doorman and bellmen Signup and view all the answers

What do hotel concierges typically provide to guests?

Planning assistance for various activities Signup and view all the answers

In smaller cities where luxury hotels are unavailable, what type of hotels typically offer the best accommodations?

Upscale hotels Signup and view all the answers

Which of the following is generally true regarding the services offered at upscale hotels compared to luxury hotels?

Services at upscale hotels can be nearly equal to those of luxury hotels Signup and view all the answers

What is primarily featured on property and chain websites for hotels?

Rich photos of the hotel property Signup and view all the answers

What is one key advantage of using online resources for hotel information?

They display hotel photos and maps Signup and view all the answers

Why do hotels encourage direct bookings through their websites?

To reduce costs associated with commissions Signup and view all the answers

What role do national tourist office publications play in promoting travel destinations?

They share information about regions and hotels Signup and view all the answers

What aspect of hotel listings can vary based on membership in a tourist bureau?

Inclusion of hotels in listings Signup and view all the answers

Which tools are travel agencies likely to access when partnered with hotels?

Exclusive agent-only portals Signup and view all the answers

What is a potential benefit of using multiple resources when searching for hotel information?

To gather comprehensive comparisons and accuracy Signup and view all the answers

What is one of the primary types of content that tourist board staff deliver to travel agents?

Product presentations Signup and view all the answers

What is a significant benefit of soft brand marketing for independently owned hotels?

Promotion of their reputation through association Signup and view all the answers

Which of the following hotels has the highest number of properties worldwide?

Preferred Hotels & Resorts Signup and view all the answers

Which option represents a type of hotel meal plan?

All-inclusive plan Signup and view all the answers

What type of hotel feature is legally required in some countries to assist individuals with disabilities?

Accessible facilities Signup and view all the answers

What does the term 'bedding types' refer to in the hotel industry?

Variety of bed configurations Signup and view all the answers

Which of the following brands does NOT have other brand extensions?

The Leading Hotels of the World Signup and view all the answers

Which of the following is a common term used in hotel-related conversations?

Hotel facilities Signup and view all the answers

What is a critical learning objective for professionals in the hospitality industry?

Understanding hotel-related vocabulary Signup and view all the answers

Study Notes

Accommodations Preferences

Non-traditional accommodations like private homes and apartments are preferred by some customers, particularly for combining business and leisure.
Transferees often require temporary lodging of one to two months, seeking "home-like" features (living area, bedroom, kitchen).
Extended stay hotels offer amenities similar to apartments at a competitive daily rate compared to hotels.

Business Travelers

Most business travelers need accommodations conducive to working during their stay, often requiring apartment-like features.
Features such as living rooms and small kitchens are valuable additions for longer stays.

Leisure Travelers

Price-conscious leisure travelers pay for their own expenses but look for added value in accommodations.
Quality of service and amenities remain a high expectation, regardless of the price point.
Group travel with family or friends is common among leisure travelers, some of whom seek alternative lodging options like home stays or rentals.
Online platforms offer various rental options and may collaborate with property owners for commissions.

Luxury Travelers

Wealthy travelers seek personalized services that replicate the luxury they enjoy at home, including comprehensive in-room services.
Luxury hotels often provide multilingual staff, concierge services, and exclusive experiences not available to average travelers.
Ultra-luxury options offer unique access to local activities and traditions that enhance travel experiences.

Upscale Hotels

Upscale hotels cater primarily to business travelers, often providing services comparable to luxury hotels.
Room rates reflect the hotel's category, but available services may be nearly equal to those of luxury hotels in larger cities.
Properties may include casual dining options and essential amenities such as wireless internet.

Budget/Economy Hotels

Budget hotels (1 or 2 stars) provide clean, safe, and comfortable accommodations with limited services.
Soft-branded hotels promote their reputation through affiliation with a brand while maintaining independence.

Industry Terminology

Understanding hotel-related vocabulary is crucial for effective communication within the travel industry.
Knowledge of facilities, room types, bedding configurations, and meal plans contributes to enhanced guest services.

Accessibility in Hotels

Certain hotels are required by law to provide accessible facilities for guests with disabilities, including special equipment and amenities.

Travel Resources

National tourist offices supply promotional materials and hotel listings to assist travel agents and consumers.
Hotels create websites to showcase their facilities, services, and improve direct booking options, often accessible via mobile devices.
Using multiple resources for hotel information (including online platforms) is recommended for comprehensive comparison and accuracy.

Studying That Suits You

Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

Description

This quiz explores the accommodation preferences of transferees, particularly when moving for business. It examines their inclination towards non-traditional housing options and proximity to recreational activities. Test your understanding of this segment's needs and behaviors.