Accessing PCC Library's Online Resources
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Questions and Answers

What is indicated by the bulldog pawprint icon with alt text on the Library's website?

  • A resource only available on campus
  • A resource available to the general public
  • A free online resource
  • A resource that requires a username and password for access (correct)

Who can access the paid online resources provided by the Library?

  • Only PCC Faculty and Staff
  • PCC Faculty, Staff, Students, and anyone with a myPittCC account (correct)
  • Only PCC Students
  • The general public

What is the username required to access the databases?

  • Your PCC student ID number
  • Your entire myPittCC e-mail address (including @my.pittcc.edu) (correct)
  • Your library card number
  • Your first and last name

What is the password required to access the databases?

<p>Your same PCC portal (myPittCC, Moodle) password (C)</p> Signup and view all the answers

What happens after you click the Login with myPittCC button?

<p>You are directed to the campus portal sign in page (D)</p> Signup and view all the answers

Why might you be prompted after logging in?

<p>To verify your identity by receiving a text or phone call (D)</p> Signup and view all the answers

What option is available for community residents with a current PCC Library account?

<p>A community login (B)</p> Signup and view all the answers

What should PCC, ECHS, or CCP students do if their myPittCC login is not working?

<p>Contact a PCC Librarian for help (A)</p> Signup and view all the answers

What is required to access BOARDVITALS?

<p>Active myPittCC email account (B)</p> Signup and view all the answers

What is the correct format for a myPittCC username?

<p>First initial, middle initial, and entire last name followed by last three digits of student ID number (C)</p> Signup and view all the answers

What should you do if your password autofills on the site?

<p>Delete the autofilled password and type it in yourself (D)</p> Signup and view all the answers

What should you do if you can't log in to myPittCC or the Library's online resources?

<p>Contact PCC Technical Support (A)</p> Signup and view all the answers

What is the minimum length of a myPittCC password?

<p>14 characters (A)</p> Signup and view all the answers

What should you do if you forgot your myPittCC password?

<p>Contact PCC Technical Support (A)</p> Signup and view all the answers

What resource requires a login provided by a PCC Paralegal course instructor?

<p>Westlaw (D)</p> Signup and view all the answers

What is the purpose of clearing the browser's cache?

<p>To remove stored passwords (C)</p> Signup and view all the answers

Study Notes

Library Online Resources

  • Online resources (databases) provided by the Library are paid resources that include information not typically found for free on the internet.
  • To access these resources, logging in is necessary.

Logging In

  • The username and password to access databases are the same as those used to access myPittCC and Moodle.
  • Username: entire myPittCC email address (including @my.pittcc.edu)
  • Password: same PCC portal (myPittCC, Moodle) password

Proxy Login Page

  • After clicking a database link, the Library's proxy login page appears.
  • With a myPittCC account, click the "Login with myPittCC" button.
  • Enter entire myPittCC email address and password on the campus portal sign-in page.

Community & Temporary Logins

  • Community residents with a current PCC Library account and others affiliated with PCC programs and continuing education courses can access databases.
  • PCC, ECHS, or CCP students with a temporary username and password can use the Community Login section.

Exceptions to Access

  • ALLDATA Repair: on-campus access only
  • BOARDVITALS and Dogwood Digital Library: active myPittCC email account required
  • Westlaw: current PCC Paralegal students only; login provided by course instructor

Troubleshooting

  • If login issues arise, check the username's format and correct typing.
  • If password autofills, delete and re-enter the password manually.
  • Clear browser cache to remove stored passwords.
  • Try logging in to myPittCC to ensure the same password works.

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Description

Learn how to access PCC Library's paid online resources, including logging in and using the bulldog pawprint icon.

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