Accessing PCC Library's Online Resources
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Questions and Answers

What is indicated by the bulldog pawprint icon with alt text on the Library's website?

  • A resource only available on campus
  • A resource available to the general public
  • A free online resource
  • A resource that requires a username and password for access (correct)

    • Who can access the paid online resources provided by the Library?

  • Only PCC Faculty and Staff
  • PCC Faculty, Staff, Students, and anyone with a myPittCC account (correct)
  • Only PCC Students
  • The general public

    • What is the username required to access the databases?

  • Your PCC student ID number
  • Your entire myPittCC e-mail address (including @my.pittcc.edu) (correct)
  • Your library card number
  • Your first and last name

    • What is the password required to access the databases?

    <p>Your same PCC portal (myPittCC, Moodle) password</p> Signup and view all the answers

    What happens after you click the Login with myPittCC button?

    <p>You are directed to the campus portal sign in page</p> Signup and view all the answers

    Why might you be prompted after logging in?

    <p>To verify your identity by receiving a text or phone call</p> Signup and view all the answers

    What option is available for community residents with a current PCC Library account?

    <p>A community login</p> Signup and view all the answers

    What should PCC, ECHS, or CCP students do if their myPittCC login is not working?

    <p>Contact a PCC Librarian for help</p> Signup and view all the answers

    What is required to access BOARDVITALS?

    <p>Active myPittCC email account</p> Signup and view all the answers

    What is the correct format for a myPittCC username?

    <p>First initial, middle initial, and entire last name followed by last three digits of student ID number</p> Signup and view all the answers

    What should you do if your password autofills on the site?

    <p>Delete the autofilled password and type it in yourself</p> Signup and view all the answers

    What should you do if you can't log in to myPittCC or the Library's online resources?

    <p>Contact PCC Technical Support</p> Signup and view all the answers

    What is the minimum length of a myPittCC password?

    <p>14 characters</p> Signup and view all the answers

    What should you do if you forgot your myPittCC password?

    <p>Contact PCC Technical Support</p> Signup and view all the answers

    What resource requires a login provided by a PCC Paralegal course instructor?

    <p>Westlaw</p> Signup and view all the answers

    What is the purpose of clearing the browser's cache?

    <p>To remove stored passwords</p> Signup and view all the answers

    Study Notes

    Library Online Resources

    • Online resources (databases) provided by the Library are paid resources that include information not typically found for free on the internet.
    • To access these resources, logging in is necessary.

    Logging In

    • The username and password to access databases are the same as those used to access myPittCC and Moodle.
    • Username: entire myPittCC email address (including @my.pittcc.edu)
    • Password: same PCC portal (myPittCC, Moodle) password

    Proxy Login Page

    • After clicking a database link, the Library's proxy login page appears.
    • With a myPittCC account, click the "Login with myPittCC" button.
    • Enter entire myPittCC email address and password on the campus portal sign-in page.

    Community & Temporary Logins

    • Community residents with a current PCC Library account and others affiliated with PCC programs and continuing education courses can access databases.
    • PCC, ECHS, or CCP students with a temporary username and password can use the Community Login section.

    Exceptions to Access

    • ALLDATA Repair: on-campus access only
    • BOARDVITALS and Dogwood Digital Library: active myPittCC email account required
    • Westlaw: current PCC Paralegal students only; login provided by course instructor

    Troubleshooting

    • If login issues arise, check the username's format and correct typing.
    • If password autofills, delete and re-enter the password manually.
    • Clear browser cache to remove stored passwords.
    • Try logging in to myPittCC to ensure the same password works.

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    Description

    Learn how to access PCC Library's paid online resources, including logging in and using the bulldog pawprint icon.

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