ACCC and ASIC Debt Collection Guidelines Quiz

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Questions and Answers

What does Section 168 of the Competition and Consumer Act 2010 (Cth) prohibit?

  • The use of intimidation and scare tactics
  • The use of verbal abuse and threats
  • The use of deceptive advertising and marketing tactics
  • The use of physical force, harassment, and coercion (correct)

What is the maximum penalty for corporate breaches under Section 168 of the Competition and Consumer Act 2010 (Cth)?

  • $1,100,000
  • $50,000,000 (correct)
  • $220,000
  • $2,500,000

Which individuals or entities are covered by sections 168 and 12DJ of the Competition and Consumer Act 2010 (Cth) and the ASIC Act 2001 (Cth)?

  • Consumers only
  • Collectors, investigators, process servers, repossession agents, and clients (correct)
  • Credit card companies and banks
  • Government officials only

What have community organizations reported as significant problems for consumers in the context of debt collection?

<p>Undue harassment and coercion (A)</p> Signup and view all the answers

What activities are covered by section 12DJ of the ASIC Act 2001 (Cth)?

<p>Supply of goods and services and collection of related payments (D)</p> Signup and view all the answers

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