Academic Writing Strategies
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Questions and Answers

Which of the following is a macro environmental factor that influences marketing decisions?

  • Economic trends (correct)
  • Company culture
  • Marketing team structure
  • Product pricing
  • What is an implication of AI integration in services for businesses?

  • Improved customer service (correct)
  • Decreased marketing budgets
  • Increased labor costs
  • Reduced product offerings
  • What does sustainable technology refer to?

  • Using technology to reduce environmental impact (correct)
  • Using technology to replace human labor
  • Using technology to increase marketing reach
  • Using technology to increase profit margins
  • What are machine customers?

    <p>Customers who use AI-powered technology</p> Signup and view all the answers

    How do macro environmental factors influence business decisions?

    <p>By influencing the service delivery and product offerings</p> Signup and view all the answers

    What is the impact of AI integration in services on business decisions?

    <p>Improved customer service and customized experiences</p> Signup and view all the answers

    What is the primary goal of marketing innovation?

    <p>To satisfy customer needs and desires</p> Signup and view all the answers

    What is the term for the process of selecting a specific segment of the market to target?

    <p>Targeting</p> Signup and view all the answers

    Which of the following is a key aspect of consumer behavior?

    <p>The process of selecting, purchasing, using, or disposing of products</p> Signup and view all the answers

    What is the primary goal of using original examples in a short answer structure?

    <p>To show a deep understanding of the topic</p> Signup and view all the answers

    What is the primary goal of pricing strategies?

    <p>To maximize profit margins</p> Signup and view all the answers

    What is the purpose of using words from the question in the answer?

    <p>To signpost the answer for the marker</p> Signup and view all the answers

    Which of the following is an example of a marketing innovation?

    <p>Introducing a new product to the market</p> Signup and view all the answers

    What type of words in a question help to identify what is being asked?

    <p>Task words</p> Signup and view all the answers

    What is the primary goal of branding?

    <p>To create a competitive advantage</p> Signup and view all the answers

    What is the main benefit of integrating an example into an answer?

    <p>It shows a deeper understanding of the topic</p> Signup and view all the answers

    Which of the following is a key aspect of services marketing?

    <p>Providing intangible value to customers</p> Signup and view all the answers

    What is the primary goal of ethical marketing?

    <p>To ensure that marketing practices are socially responsible and respectful</p> Signup and view all the answers

    What is the purpose of deconstructing a question?

    <p>To identify the key elements of the question</p> Signup and view all the answers

    What is the main focus of a short answer structure?

    <p>To make a statement that indicates understanding of the question's importance</p> Signup and view all the answers

    What type of words in a question help to identify the specific topic or area being addressed?

    <p>Topic words</p> Signup and view all the answers

    What is the benefit of using information from across the course in a short answer?

    <p>It strengthens the answer by showing a deeper understanding of the topic</p> Signup and view all the answers

    Study Notes

    Short Answer Structure

    • Start with a short introduction that indicates understanding of the importance of the question
    • Make a statement that explains what the answer will cover
    • Use examples to enrich the answer, with original examples that are clearly relevant and integrated into the essay
    • Use words from the question to signpost the answer for the marker
    • Strengthen the answer by using information from across the course

    Identifying and Deconstructing Questions

    • Identify task words (e.g. analyse, compare, define, describe, explain)
    • Identify topic words (related to the course material)
    • Identify limit words (e.g. three emerging trends/changes in the technological environment in New Zealand)

    Marketing Course Review

    The Marketing Environment

    • Includes consumer behaviour, segmentation, targeting, and positioning, market research, marketing innovation, pricing, marketing communication, organizational framework, and marketing strategies

    Course Coverage

    Consumer Behaviour

    • Study of processes involved when individuals or groups select, purchase, use, or dispose of products, services, ideas, or experiences to satisfy needs and desires

    Segmentation, Targeting, and Positioning

    • Related to identifying and targeting specific markets

    Market Research

    • Gathering and analysing data to understand consumer behaviour and market trends

    Marketing Innovation

    • Developing new products, services, or ideas to satisfy changing customer needs

    Pricing Strategies

    • Setting prices for products or services based on market conditions and customer demand

    Marketing Communication

    • Using various media to convey messages and promote products or services

    Services Marketing

    • Marketing intangible products, such as services, experiences, or ideas

    Branding

    • Creating and maintaining a unique identity for a product, service, or idea

    Ethical Marketing

    • Considering social and environmental implications when making marketing decisions

    Exam Preparation

    • Review course material, including marketing environment, consumer behaviour, segmentation, targeting, and positioning, market research, marketing innovation, pricing, marketing communication, and services marketing
    • Practice with sample questions and past exam papers
    • Use Study Smart resources on Blackboard and additional resources, including MCQs

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    Description

    Learn effective techniques for writing short answers and essays, including structuring your response, using relevant examples, and integrating them seamlessly into your writing.

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