Podcast
Questions and Answers
Which famous management thinker was related with the development of "Theory X"?
Which famous management thinker was related with the development of "Theory X"?
Feedback of ______ is necessary to improve the quality of the product.
Feedback of ______ is necessary to improve the quality of the product.
Ali is a manager in a multinational organization. He believes that the employees of the company are lazy and do not have much ambition. Ali can be classed as ______ manager based on the perspectives of Douglas McGregor.
Ali is a manager in a multinational organization. He believes that the employees of the company are lazy and do not have much ambition. Ali can be classed as ______ manager based on the perspectives of Douglas McGregor.
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Which one of the following individuals is most closely associated with scientific management?
Which one of the following individuals is most closely associated with scientific management?
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Which management theory focuses on managing the total organization?
Which management theory focuses on managing the total organization?
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TCS represents what factor to the Pakistan Postal Service in its specific environment?
TCS represents what factor to the Pakistan Postal Service in its specific environment?
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Who presented the Concept of Quality?
Who presented the Concept of Quality?
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Amir is representing his company at the local Chamber of Commerce Annual Business Recognition luncheon. He is performing which of the following managerial role?
Amir is representing his company at the local Chamber of Commerce Annual Business Recognition luncheon. He is performing which of the following managerial role?
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Usman currently holds a management position within his company. His job responsibilities include maintaining a focus toward long-term issues that may impact the company as well as developing appropriate goals to guide the organization. Jim is most probably which type of manager?
Usman currently holds a management position within his company. His job responsibilities include maintaining a focus toward long-term issues that may impact the company as well as developing appropriate goals to guide the organization. Jim is most probably which type of manager?
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What type of forecasting technique relies on the judgment and opinion of knowledgeable individuals?
What type of forecasting technique relies on the judgment and opinion of knowledgeable individuals?
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People with which of the following decision making style have a high tolerance for ambiguity and tend to focus on the people or social aspects of a work situation?
People with which of the following decision making style have a high tolerance for ambiguity and tend to focus on the people or social aspects of a work situation?
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Within the members of the North American Free Trade Agreement trade has ______ since the treaty was signed.
Within the members of the North American Free Trade Agreement trade has ______ since the treaty was signed.
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The best way to characterize management is to say that it is:
The best way to characterize management is to say that it is:
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Which of the following is noted for the development of time motion studies that utilized stopwatches and cameras to analyze workplace efficiencies?
Which of the following is noted for the development of time motion studies that utilized stopwatches and cameras to analyze workplace efficiencies?
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If a group's desire for consensus and cohesiveness overwhelms its desire to reach the best possible decision, it is called:
If a group's desire for consensus and cohesiveness overwhelms its desire to reach the best possible decision, it is called:
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When call center managers spend much of their time monitoring customer calls and giving employees feedback about how to improve their dialogue with customers in the future, these managers are using which of the following skills?
When call center managers spend much of their time monitoring customer calls and giving employees feedback about how to improve their dialogue with customers in the future, these managers are using which of the following skills?
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CEO of Siemens presents 10000 $ scholarships to the winners of Math, Science and Technology in a high school. He is acting the role of:
CEO of Siemens presents 10000 $ scholarships to the winners of Math, Science and Technology in a high school. He is acting the role of:
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Which famous management thinker developed "Theory Y"?
Which famous management thinker developed "Theory Y"?
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Sony Corporation's focus on product innovation is an example of which of the following dimensions of organizational culture?
Sony Corporation's focus on product innovation is an example of which of the following dimensions of organizational culture?
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Discrepancy between existing and a desired state of affairs is called:
Discrepancy between existing and a desired state of affairs is called:
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Estimated cost of Sydney Opera House was:
Estimated cost of Sydney Opera House was:
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Which of the following approaches to ethical decision-making focuses on the consequences of an action?
Which of the following approaches to ethical decision-making focuses on the consequences of an action?
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All of the following are characteristics of total quality management EXCEPT:
All of the following are characteristics of total quality management EXCEPT:
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Tax revenues and government grants for a city are called its:
Tax revenues and government grants for a city are called its:
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The general economic condition consists of all of the following EXCEPT:
The general economic condition consists of all of the following EXCEPT:
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All of the following are reasons to look at theoretical perspectives of management EXCEPT:
All of the following are reasons to look at theoretical perspectives of management EXCEPT:
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Which of the following statement Best describes a Procedure?
Which of the following statement Best describes a Procedure?
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The decision-making model consists of four styles: directive, analytic, behavioral and ______.
The decision-making model consists of four styles: directive, analytic, behavioral and ______.
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______ is characteristic of liquidity ratios.
______ is characteristic of liquidity ratios.
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______ is a communication that flows from a higher level to one or more lower levels in the organization.
______ is a communication that flows from a higher level to one or more lower levels in the organization.
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1st stage of group development is ______.
1st stage of group development is ______.
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______ is an individual's capacity to influence decisions.
______ is an individual's capacity to influence decisions.
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An organizational design with low departmentalization, wide spans of control, authority centralized in a single person and little formalization are characteristics of ______.
An organizational design with low departmentalization, wide spans of control, authority centralized in a single person and little formalization are characteristics of ______.
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Study Notes
Management Thinkers and Theories
- Douglas McGregor is associated with the development of Theory X.
- Frederick Herzberg is not associated with the development of Theory X.
- Douglas McGregor developed Theory Y.
- Abraham Maslow is associated with a different set of theories related to human needs.
- Chester Barnard developed a different management theory.
Product Feedback
- Customer feedback is necessary for improving product quality.
- Employee feedback is necessary for improving product quality.
- Investor feedback is necessary for improving product quality.
Management Styles
- A manager who believes employees are lazy and unambitious can be categorized as a Theory X manager, based on Douglas McGregor's perspectives.
Scientific Management
- Frederick Taylor is closely associated with scientific management.
- Mary Parker Follett is an advocate for organizational behavior.
- Harold Koontz and Max Weber are connected to different management theories.
Managerial Roles
- Amir acting as a company representative at a Chamber of Commerce luncheon is acting in a figurehead role.
- A manager focused on long-term issues and goals is likely a top-level manager.
- A manager focused on short-term issues is likely a first-line manager.
- A manager maintaining a focus on external contacts outside the formal chain of command is acting as a liaison.
Decision-Making Styles
- Analytical decision-making styles involve a high tolerance for ambiguity and focus heavily on social aspects.
Management Principles
- A manager fulfilling all legal requirements but no further is considered socially obligated.
- A manager who actively looks to improve processes to enhance production and reduce waste is acting in a managerial role.
- A manager who is paying minimum wage and complying with necessary laws is fulfilling their social obligation.
- Strategies and plans aimed at achieving long-term organizational goals are a key aspect of management.
- Total quality management focuses on continual improvement in all organizational functions.
- A manager focused on motivating employees for their own sake is acting socially responsibly.
- All of the following are related to the management functions, except for those acting as employees.
Components of Organizational Culture
- Sony's focus on product innovation exemplifies the people orientation aspect of corporate culture.
- Paying attention to detail is a factor in organizational culture.
- A focus on outcomes is a crucial component in organizational culture.
- An assertive organizational approach is also an aspect of organizational culture.
Organizational Resources
- Tax revenues and government grants for a city are considered financial resources.
- Computer systems and campus facilities on a university campus represent an organization's physical resources.
Forecasting Techniques
- Qualitative forecasting utilizes the judgment of knowledgeable individuals.
Decision-Making Concepts
- Selecting an alternative with the highest score is a fundamental principle of decision-making.
- Understanding the present, identifying problems, gathering data, and identifying solutions are all stages of decision-making.
- Evaluating the decision's effects is an important step in the process.
- Groupthink occurs when a group's desire for consensus and cohesiveness exceeds its goal of reaching the best outcome.
Management Levels
- Plant managers are middle-level managers.
- First-line managers are at the lowest level of management.
- Managers performing work directly on a task are first-line managers.
Management Actions
- A manager's role in damage control is to take corrective action and provide help.
- A manager attempting to improve work efficiency is a figurehead.
- The process of gathering knowledge and sharing it among members of a company is considered knowledge management.
- Acting as a figurehead involves interacting with people to achieve organizational goals and satisfy stakeholder needs.
Communication
- The process of communication from a sender to a receiver is called encoding and decoding.
- A manager utilizing communication to share and motivate employees is considered decisional.
Management Theories
- Douglas McGregor is a key figure associated with different management theories.
- Frank and Lillian Gilbreth were early advocates for organizational behavior.
- The study of human behavior in the workplace is considered organizational behavior.
Ethics in Management
- The belief that a company's social responsibility goes beyond economic and legal requirements, emphasizing long-term societal benefits, is known as social responsibility.
- A manager who is acting socially responsibly would be attentive to stakeholders' needs and expectations, and go above and beyond legal and economic factors to benefit their impact on society.
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