5 Questions
What are the objectives covered in the presentations for Chapter 1 of A+ Guide to IT Technical Support, 9th Edition?
The objectives covered in the presentations for Chapter 1 include identifying the various parts inside a desktop computer case and describing how they connect together, identifying the various ports, slots, and internal components of a laptop computer, describing various hardware components in mobile devices and types of wired and wireless connections mobile devices can make, and describing the purpose of various tools needed for IT technical support.
Where can a complete set of images from the book be found?
A complete set of images from the book can be found on the Instructor Companion Site.
What types of connections can mobile devices make, as mentioned in the objectives?
Mobile devices can make both wired and wireless connections.
What are the special concerns when supporting and maintaining laptops?
The special concerns when supporting and maintaining laptops include understanding the various ports, slots, and internal components of a laptop computer.
What is the purpose of the presentations for A+ Guide to IT Technical Support, 9th Edition?
The purpose of the presentations is to cover the objectives found in the opening of each chapter and to help customize the presentations to fit class needs.
Test your knowledge of IT technical support with this quiz on A+ Guide to IT Technical Support presentations. Assess your understanding of chapter objectives and figures from the book. Customize your learning experience and prepare for your IT class with this quiz.
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