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Questions and Answers
Whos role is most important here at FLF?
Whos role is most important here at FLF?
- PD
- CM
- CM,PD,DR
- Everyone´s (correct)
Why it is important to fix the car?
Why it is important to fix the car?
- Because clients will be satisfied and cooperative to go to the DRs appointments (correct)
- For the CL to have the vehicle back
- So the client can sell the vehicle
- For the CL to avoid the car being on the body shop
Who will have to work more on the case?
Who will have to work more on the case?
- CM (correct)
- PD
- Intakes
- Negotiations
The case managers duties are just to build up the case on the BI and not to worry on PD?
The case managers duties are just to build up the case on the BI and not to worry on PD?
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If adjuster calls and tells the DR liability has been accepted, Who is responsable to update FV?
If adjuster calls and tells the DR liability has been accepted, Who is responsable to update FV?
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Which evidence is more important to determine if the client is lying or telling the truth
Which evidence is more important to determine if the client is lying or telling the truth
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We have until when to open the claim and send the LOR?
We have until when to open the claim and send the LOR?
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Do we send letter to preserve EDR on all cases
Do we send letter to preserve EDR on all cases
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When do we request an accident reconstruction expert?
When do we request an accident reconstruction expert?
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