Proofs to help Case Managers
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Questions and Answers

Whos role is most important here at FLF?

  • PD
  • CM
  • CM,PD,DR
  • Everyone´s (correct)
  • Why it is important to fix the car?

  • Because clients will be satisfied and cooperative to go to the DRs appointments (correct)
  • For the CL to have the vehicle back
  • So the client can sell the vehicle
  • For the CL to avoid the car being on the body shop
  • Who will have to work more on the case?

  • CM (correct)
  • PD
  • Intakes
  • Negotiations
  • The case managers duties are just to build up the case on the BI and not to worry on PD?

    <p>False</p> Signup and view all the answers

    If adjuster calls and tells the DR liability has been accepted, Who is responsable to update FV?

    <p>DR</p> Signup and view all the answers

    Which evidence is more important to determine if the client is lying or telling the truth

    <p>undercarriage</p> Signup and view all the answers

    We have until when to open the claim and send the LOR?

    <p>ASAP</p> Signup and view all the answers

    Do we send letter to preserve EDR on all cases

    <p>No</p> Signup and view all the answers

    When do we request an accident reconstruction expert?

    <p>Depends on the case</p> Signup and view all the answers

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