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Questions and Answers

a. The guarantee is valid ____ three years.

b. If it breaks down, we will replace it free ____ charge

c. We can provide a new unit ____ no extra cost.

d. We guarantee delivery ____ three working days.

<p>in</p> Signup and view all the answers

e. We buy ____ certain services when we're busy.

<p>in</p> Signup and view all the answers

f. We have decided not to take _____ the extended warranty.

<p>out</p> Signup and view all the answers

g. Is the unit still _____ guarantee?

<p>under</p> Signup and view all the answers

h. We’ve built ____ very good relationships with our suppliers.

<p>up</p> Signup and view all the answers

i. We don’t deal _____ that supplier anymore.

<p>with</p> Signup and view all the answers

Match the two parts of the sentences.

<p>Are we covered = for accidental damage? I’m glad we took out = an extended warranty The service contract is = due for renewal. 1 = 1</p> Signup and view all the answers

Match the two parts of the sentences.

<p>The policy doesn’t provide cover against = theft. We have a very = small workforce. The packing machine tends = to break down quite often. 1 = 1</p> Signup and view all the answers

(Write true if the statement is correct, False if not) We're thinking of changing our raw material SUPPLIERS

<p>True</p> Signup and view all the answers

(Write true if the statement is correct, False if not) It's a very COMPREHENSIVE warranty. It covers everything.

<p>True</p> Signup and view all the answers

(Write true if the statement is correct, False if not) I work in the Lab. I don't usually DEALT with our customers directly.

<p>False</p> Signup and view all the answers

(Write true if the statement is correct, False if not) We supply a wide range of goods and SERVICE.

<p>False</p> Signup and view all the answers

(Write true if the statement is correct, False if not) We operate to very tight TOLERANCE levels.

<p>True</p> Signup and view all the answers

(Write true if the statement is correct, False if not) It’s important to have a good REPUTATION in business

<p>True</p> Signup and view all the answers

(Write true if the statement is correct, False if not) Is the company on our APPROPRIATE list?

<p>False</p> Signup and view all the answers

(Write true if the statement is correct, False if not) We’re very busy at the moment. It’s one of our PEAK times

<p>True</p> Signup and view all the answers

(Write true if the statement is correct, False if not) I’ve just heard that our main supplier has gone BUST.

<p>True</p> Signup and view all the answers

(Write true if the statement is correct, False if not) Are you sure you’ve read the terms and CONDITIONS carefully?

<p>True</p> Signup and view all the answers

(Write true if the statement is correct, False if not) We guarantee to replace it free of CHARGE.

<p>True</p> Signup and view all the answers

The warranty runs out within / in / until September.

<p>in</p> Signup and view all the answers

It's due for renewal at/ on / in the beginning of the month.

<p>at</p> Signup and view all the answers

The guarantee runs for / until / in next June.

<p>until</p> Signup and view all the answers

We must have that part on / by / in next Friday.

<p>by</p> Signup and view all the answers

If the machine breaks down on / during / for the guarantee period, we offer an immediate replacement

<p>during</p> Signup and view all the answers

We guarantee delivery for / by / within three working days.

<p>within</p> Signup and view all the answers

We usually take on extra fitters on / within / at peak times.

<p>at</p> Signup and view all the answers

We can't deliver the part until / on / during next Monday.

<p>until</p> Signup and view all the answers

If the job is urgent, we will get to you for / during / within a couple of hours.

<p>within</p> Signup and view all the answers

Match the two parts of the expression

<p>Wear = Tear Repair = maintenance Terms = conditions Goods = services</p> Signup and view all the answers

(Put the verb in brackets into the correct form.) We_______(build up) good relationships over the past few years

Signup and view all the answers

(Put the verb in brackets into the correct form.) Have you heard the news? Our supplier _____(go bust)

Signup and view all the answers

(Put the verb in brackets into the correct form.) The contract ______(run out) tomorrow

Signup and view all the answers

(Put the verb in brackets into the correct form.) Our engineers _______(be) always on call 24 hours a day

Signup and view all the answers

(Put the verb in brackets into the correct form.) l’ll ______(put) a copy of the contract in the post to you tomorrow

Signup and view all the answers

(Put the verb in brackets into the correct form.) When we’re busy, we ______(hire in) casual workers

Signup and view all the answers

(Put the verb in brackets into the correct form.) There ______(seem) to be something wrong with my laptop

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