Podcast
Questions and Answers
a. The guarantee is valid ____ three years.
a. The guarantee is valid ____ three years.
b. If it breaks down, we will replace it free ____ charge
b. If it breaks down, we will replace it free ____ charge
c. We can provide a new unit ____ no extra cost.
c. We can provide a new unit ____ no extra cost.
d. We guarantee delivery ____ three working days.
d. We guarantee delivery ____ three working days.
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e. We buy ____ certain services when we're busy.
e. We buy ____ certain services when we're busy.
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f. We have decided not to take _____ the extended warranty.
f. We have decided not to take _____ the extended warranty.
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g. Is the unit still _____ guarantee?
g. Is the unit still _____ guarantee?
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h. We’ve built ____ very good relationships with our suppliers.
h. We’ve built ____ very good relationships with our suppliers.
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i. We don’t deal _____ that supplier anymore.
i. We don’t deal _____ that supplier anymore.
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Match the two parts of the sentences.
Match the two parts of the sentences.
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Match the two parts of the sentences.
Match the two parts of the sentences.
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(Write true if the statement is correct, False if not)
We're thinking of changing our raw material SUPPLIERS
(Write true if the statement is correct, False if not) We're thinking of changing our raw material SUPPLIERS
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(Write true if the statement is correct, False if not)
It's a very COMPREHENSIVE warranty. It covers everything.
(Write true if the statement is correct, False if not) It's a very COMPREHENSIVE warranty. It covers everything.
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(Write true if the statement is correct, False if not)
I work in the Lab. I don't usually DEALT with our customers directly.
(Write true if the statement is correct, False if not) I work in the Lab. I don't usually DEALT with our customers directly.
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(Write true if the statement is correct, False if not)
We supply a wide range of goods and SERVICE.
(Write true if the statement is correct, False if not) We supply a wide range of goods and SERVICE.
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(Write true if the statement is correct, False if not)
We operate to very tight TOLERANCE levels.
(Write true if the statement is correct, False if not) We operate to very tight TOLERANCE levels.
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(Write true if the statement is correct, False if not)
It’s important to have a good REPUTATION in business
(Write true if the statement is correct, False if not) It’s important to have a good REPUTATION in business
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(Write true if the statement is correct, False if not)
Is the company on our APPROPRIATE list?
(Write true if the statement is correct, False if not) Is the company on our APPROPRIATE list?
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(Write true if the statement is correct, False if not)
We’re very busy at the moment. It’s one of our PEAK times
(Write true if the statement is correct, False if not) We’re very busy at the moment. It’s one of our PEAK times
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(Write true if the statement is correct, False if not)
I’ve just heard that our main supplier has gone BUST.
(Write true if the statement is correct, False if not) I’ve just heard that our main supplier has gone BUST.
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(Write true if the statement is correct, False if not)
Are you sure you’ve read the terms and CONDITIONS carefully?
(Write true if the statement is correct, False if not) Are you sure you’ve read the terms and CONDITIONS carefully?
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(Write true if the statement is correct, False if not)
We guarantee to replace it free of CHARGE.
(Write true if the statement is correct, False if not) We guarantee to replace it free of CHARGE.
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The warranty runs out within / in / until September.
The warranty runs out within / in / until September.
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It's due for renewal at/ on / in the beginning of the month.
It's due for renewal at/ on / in the beginning of the month.
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The guarantee runs for / until / in next June.
The guarantee runs for / until / in next June.
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We must have that part on / by / in next Friday.
We must have that part on / by / in next Friday.
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If the machine breaks down on / during / for the guarantee period, we offer an immediate replacement
If the machine breaks down on / during / for the guarantee period, we offer an immediate replacement
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We guarantee delivery for / by / within three working days.
We guarantee delivery for / by / within three working days.
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We usually take on extra fitters on / within / at peak times.
We usually take on extra fitters on / within / at peak times.
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We can't deliver the part until / on / during next Monday.
We can't deliver the part until / on / during next Monday.
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If the job is urgent, we will get to you for / during / within a couple of hours.
If the job is urgent, we will get to you for / during / within a couple of hours.
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Match the two parts of the expression
Match the two parts of the expression
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(Put the verb in brackets into the correct form.)
We_______(build up) good relationships over the past few years
(Put the verb in brackets into the correct form.) We_______(build up) good relationships over the past few years
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(Put the verb in brackets into the correct form.)
Have you heard the news? Our supplier _____(go bust)
(Put the verb in brackets into the correct form.) Have you heard the news? Our supplier _____(go bust)
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(Put the verb in brackets into the correct form.)
The contract ______(run out) tomorrow
(Put the verb in brackets into the correct form.) The contract ______(run out) tomorrow
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(Put the verb in brackets into the correct form.)
Our engineers _______(be) always on call 24 hours a day
(Put the verb in brackets into the correct form.) Our engineers _______(be) always on call 24 hours a day
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(Put the verb in brackets into the correct form.)
l’ll ______(put) a copy of the contract in the post to you tomorrow
(Put the verb in brackets into the correct form.) l’ll ______(put) a copy of the contract in the post to you tomorrow
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(Put the verb in brackets into the correct form.)
When we’re busy, we ______(hire in) casual workers
(Put the verb in brackets into the correct form.) When we’re busy, we ______(hire in) casual workers
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(Put the verb in brackets into the correct form.)
There ______(seem) to be something wrong with my laptop
(Put the verb in brackets into the correct form.) There ______(seem) to be something wrong with my laptop
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