Podcast
Questions and Answers
What is the time frame in which you can cancel the modem service after delivery?
What is the time frame in which you can cancel the modem service after delivery?
- 14 days (correct)
- 7 days
- 10 days
- 30 days
What method is NOT listed for contacting customer support to cancel the service?
What method is NOT listed for contacting customer support to cancel the service?
- Using live chat at www.nomadinternet.com
- Sending a message via social media
- Calling on a phone number (correct)
- Emailing [email protected]
Which fees are specified as non-refundable?
Which fees are specified as non-refundable?
- Monthly subscription fee and activation fee
- SIM kit fee, activation fee, and shipping charges (correct)
- Installation fee and shipping charges
- Shipping charges and SIM kit fee
In the cancellation period, what action must you perform to initiate cancellation?
In the cancellation period, what action must you perform to initiate cancellation?
What is the primary condition under which you may cancel the service?
What is the primary condition under which you may cancel the service?
Flashcards
Trial Period
Trial Period
A 14-day period to test the service.
Cancellation
Cancellation
Ending the service within 14 days.
Support Channels
Support Channels
Live chat or email to request cancellation.
Non-refundable Fees
Non-refundable Fees
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NomadInternet
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Study Notes
Return Policy
- 14-day trial period for modem and services
- Customers can cancel if dissatisfied
- Contact Nomad Internet via live chat or email
- SIM kit fee, activation fee, and shipping charges are non-refundable
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