Podcast
Questions and Answers
What is the time frame in which you can cancel the modem service after delivery?
What is the time frame in which you can cancel the modem service after delivery?
What method is NOT listed for contacting customer support to cancel the service?
What method is NOT listed for contacting customer support to cancel the service?
Which fees are specified as non-refundable?
Which fees are specified as non-refundable?
In the cancellation period, what action must you perform to initiate cancellation?
In the cancellation period, what action must you perform to initiate cancellation?
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What is the primary condition under which you may cancel the service?
What is the primary condition under which you may cancel the service?
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Study Notes
Return Policy
- 14-day trial period for modem and services
- Customers can cancel if dissatisfied
- Contact Nomad Internet via live chat or email
- SIM kit fee, activation fee, and shipping charges are non-refundable
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