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Questions and Answers

What is the primary focus when understanding the needs of an employee?

  • Implementing strict policies
  • Treating them as one would like to be treated
  • Understanding their frame of reference (correct)
  • Focusing on the manager's expectations

Which step emphasizes the importance of implementing feedback?

  • Study the supervisor's performance
  • Create new policies after every mistake
  • Set the task to continue looking for feedback (correct)
  • Evaluate and analyze previous actions

What is essential for enhancing workplace motivation according to the SUCCESS model?

  • Emphasizing competition among employees
  • Restricting employee autonomy
  • Focusing solely on financial incentives
  • Creating programs that validate employee value (correct)

In the context of the SUCCESS model, why is it important for employees and management to work toward a common goal?

<p>To ensure alignment in performance and expectations (B)</p> Signup and view all the answers

Which step in the SUCCESS model focuses on recognizing effective strategies?

<p>Concentrate on what is working (C)</p> Signup and view all the answers

What is the primary goal of human resources planning in healthcare?

<p>To ensure the availability of employees with required skills (B)</p> Signup and view all the answers

Which method is NOT commonly used to conduct a job analysis?

<p>Focus groups (C)</p> Signup and view all the answers

What does job analysis help determine regarding a position?

<p>The tasks, responsibilities, and required qualifications (B)</p> Signup and view all the answers

Which of the following is a key component of recruitment?

<p>Generating a pool of qualified applicants (B)</p> Signup and view all the answers

Which recruitment source focuses on promoting individuals from within an organization?

<p>Internal promotion (B)</p> Signup and view all the answers

Which of the following methods is effective for external recruitment?

<p>Executive search firms (D)</p> Signup and view all the answers

What aspect does job analysis NOT directly facilitate?

<p>Employee satisfaction surveys (C)</p> Signup and view all the answers

Which method can be utilized in recruitment to reach a wider audience?

<p>Internet and social media (D)</p> Signup and view all the answers

What is the primary goal of human resources management in healthcare?

<p>To build and maintain the relationship between employees and the organization (C)</p> Signup and view all the answers

Which of the following is NOT a function of HRM in healthcare?

<p>Inventory management (B)</p> Signup and view all the answers

Why is HRM particularly important in the healthcare sector?

<p>The industry is labor-intensive with high levels of stress (A)</p> Signup and view all the answers

Which megatrend is essential for determining future challenges in healthcare HRM?

<p>Human resources planning and recruitment (B)</p> Signup and view all the answers

In which healthcare career pathway would you find roles like radiologists and pathologists?

<p>Diagnostic Services (D)</p> Signup and view all the answers

What is one of the challenges that HRM faces in the healthcare industry?

<p>High levels of competition among healthcare providers (D)</p> Signup and view all the answers

Which of the following roles falls under the Support Services pathway in healthcare?

<p>Nursing aids (D)</p> Signup and view all the answers

What aspect of patient care technology creates high levels of stress in the healthcare workforce?

<p>Pressure from increased patient loads and uncertainty (B)</p> Signup and view all the answers

What is the first step in the selection process for a job candidate?

<p>Application forms (D)</p> Signup and view all the answers

Which of the following is NOT considered an individual characteristic influencing a job decision?

<p>Total compensation (D)</p> Signup and view all the answers

Performance appraisal includes monitoring employees' progress toward what?

<p>Setting performance objectives (A)</p> Signup and view all the answers

Which appraisal method involves receiving feedback from multiple raters?

<p>360-degree appraisal (C)</p> Signup and view all the answers

What defines a continuing performance appraisal process?

<p>Involves setting and monitoring performance objectives (C)</p> Signup and view all the answers

Which of the following is an example of a performance evaluation format?

<p>Rating scales (B)</p> Signup and view all the answers

In performance appraisals, what is 'critical incident'?

<p>Reporting unusual performance events (B)</p> Signup and view all the answers

Which statement about the components of performance appraisal is inaccurate?

<p>It is restricted to senior-level employees. (A)</p> Signup and view all the answers

What are Behavioral Observation Scales (BOS) used for in performance appraisal?

<p>Identifying the best performers (C)</p> Signup and view all the answers

Job security is classified under which type of factor affecting job choice?

<p>Organizational characteristic (D)</p> Signup and view all the answers

What is a key benefit of performance reviews for employees?

<p>Opportunity to discuss compliance issues (A)</p> Signup and view all the answers

Which of the following is NOT one of the ground rules for conducting performance reviews?

<p>Focus on personal traits (C)</p> Signup and view all the answers

Which retention method can help reduce labor turnover?

<p>Adequate training and development (B)</p> Signup and view all the answers

What does SMART stand for in the context of goal setting?

<p>Specific, Measurable, Achievable, Relevant, Time-bound (B)</p> Signup and view all the answers

Which factor is essential for effective human performance management?

<p>Monitoring work efficiency and progress (C)</p> Signup and view all the answers

Which option is an example of an employee assistance program?

<p>Counseling for personal issues (B)</p> Signup and view all the answers

What is one method to improve employee retention?

<p>Implement robust hiring and onboarding processes (C)</p> Signup and view all the answers

Which of the following is NOT listed as a benefit of adequate compensation?

<p>Higher employee turnover (C)</p> Signup and view all the answers

How can organizations create opportunities for career growth?

<p>Implement career ladders and promote from within (A)</p> Signup and view all the answers

What is a primary focus of successful performance management?

<p>Linking performance to appropriate scheduling and staffing (A)</p> Signup and view all the answers

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