Protocol 29 Abuse and Neglect Reporting 01/15/2020
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Questions and Answers

What is the purpose of the Elder-Links / Community Services Referral record?

  • To meet the State of Florida's Mandated Reporting requirement
  • To provide medical assistance to an abused person
  • To save information for future access on the MDFR intranet (correct)
  • To report abuse or neglect to DCF directly

    • What must be done if a person is in immediate need of medical assistance and access is denied?

  • Document the incident without further action
  • Contact DCF Abuse Hotline directly
  • Fill out the Elder-Links form immediately
  • Request police intervention for assistance (correct)

    • What does submitting the Elder-Links referral record entail if interrupted?

  • The record can be saved and edited later (correct)
  • The record is sent immediately to DCF
  • The record submission is automatically ignored
  • The record is lost and must be started again later

    • What should never be done when reporting to the Florida DCF Abuse Hotline?

    <p>Fax records to the Abuse Hotline</p> Signup and view all the answers

    When should police be requested to respond to an incident scene?

    <p>If there is suspicion of a second party abuse or neglect incident</p> Signup and view all the answers

    What is the proper first action for a Miami-Dade Fire Rescue employee who suspects abuse of a vulnerable adult?

    <p>Report the suspicion to the Department of Children and Family Services.</p> Signup and view all the answers

    What is required to complete after contacting the DCF hotline regarding suspected abuse?

    <p>An Elder-Links Referral Record must be submitted.</p> Signup and view all the answers

    Which of the following methods is considered the preferred way to report suspected abuse to DCF?

    <p>Calling the DCF Florida Abuse Hotline.</p> Signup and view all the answers

    If an employee suspects immediate danger to a child or vulnerable adult, what should they do first?

    <p>Call the police immediately.</p> Signup and view all the answers

    What information must be documented when reporting an incident to DCF by phone?

    <p>The name and identification number of the DCF counselor.</p> Signup and view all the answers

    What does the Elder-Links Program provide assistance for?

    <p>Abuse, neglect, and community service needs.</p> Signup and view all the answers

    Which of the following is NOT a way to contact DCF when reporting suspected abuse?

    <p>Writing a letter to DCF offices.</p> Signup and view all the answers

    What should an employee do if they feel uncertain about how to approach a situation involving Elder-Links assistance?

    <p>Contact the ESCA Elder-Links Office for guidance.</p> Signup and view all the answers

    Study Notes

    Reporting to Employee Support and Community Assistance (ESCA)

    • Miami-Dade Fire Rescue employees must assist individuals in need through the Elder-Links Program or community services.
    • Required action includes completing an Elder-Links/Community Services Referral via the MDFR intranet or ePCR tablet.
    • Contacts for ESCA Elder-Links Office: 786-331-4925 or 786-331-4932 for queries.

    Reporting Abuse, Neglect, or Exploitation

    • Florida Statute 415 mandates immediate reporting of suspected abuse, neglect, or exploitation of children or vulnerable adults by Fire Rescue employees.
    • Reports can be made to the Department of Children and Family Services (DCF) via telephone or online.
    • For critical situations, contact police before DCF.

    Reporting Methods to DCF

    • Option 1: Call DCF Florida Abuse Hotline at 1-800-96-ABUSE (1-800-962-2873). Document the hotline counselor's name and ID for Elder-Links referral.
    • Option 2: Submit an online DCF report; prepare all information beforehand. Specific links provided for reporting children or adults.
    • Complete an Elder-Links Referral Record after contacting DCF. Include the DCF hotline counselor’s name and ID.
    • Elder-Links referral does not fulfill Florida's mandated reporting obligation; DCF must be contacted first.

    Note on Saving and Editing Records

    • If interrupted while filling out an Elder-Links record, select Submit to save. Access later via MDFR intranet to edit.
    • Do not fax records to DCF; it does not guarantee receipt.

    Additional Information

    • If immediate medical assistance is needed and access is denied, the Unit OIC must request police assistance.
    • In cases of suspected criminal violations involving second-party abuse or neglect, the Unit OIC should also contact police for investigation.
    • Responsibility to report incidents to DCF remains, even if law enforcement responds to the scene or transportation to a hospital occurs.

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