Podcast
Questions and Answers
What is the purpose of the Elder-Links / Community Services Referral record?
What is the purpose of the Elder-Links / Community Services Referral record?
- To meet the State of Florida's Mandated Reporting requirement
- To provide medical assistance to an abused person
- To save information for future access on the MDFR intranet (correct)
- To report abuse or neglect to DCF directly
What must be done if a person is in immediate need of medical assistance and access is denied?
What must be done if a person is in immediate need of medical assistance and access is denied?
- Document the incident without further action
- Contact DCF Abuse Hotline directly
- Fill out the Elder-Links form immediately
- Request police intervention for assistance (correct)
What does submitting the Elder-Links referral record entail if interrupted?
What does submitting the Elder-Links referral record entail if interrupted?
- The record can be saved and edited later (correct)
- The record is sent immediately to DCF
- The record submission is automatically ignored
- The record is lost and must be started again later
What should never be done when reporting to the Florida DCF Abuse Hotline?
What should never be done when reporting to the Florida DCF Abuse Hotline?
When should police be requested to respond to an incident scene?
When should police be requested to respond to an incident scene?
What is the proper first action for a Miami-Dade Fire Rescue employee who suspects abuse of a vulnerable adult?
What is the proper first action for a Miami-Dade Fire Rescue employee who suspects abuse of a vulnerable adult?
What is required to complete after contacting the DCF hotline regarding suspected abuse?
What is required to complete after contacting the DCF hotline regarding suspected abuse?
Which of the following methods is considered the preferred way to report suspected abuse to DCF?
Which of the following methods is considered the preferred way to report suspected abuse to DCF?
If an employee suspects immediate danger to a child or vulnerable adult, what should they do first?
If an employee suspects immediate danger to a child or vulnerable adult, what should they do first?
What information must be documented when reporting an incident to DCF by phone?
What information must be documented when reporting an incident to DCF by phone?
What does the Elder-Links Program provide assistance for?
What does the Elder-Links Program provide assistance for?
Which of the following is NOT a way to contact DCF when reporting suspected abuse?
Which of the following is NOT a way to contact DCF when reporting suspected abuse?
What should an employee do if they feel uncertain about how to approach a situation involving Elder-Links assistance?
What should an employee do if they feel uncertain about how to approach a situation involving Elder-Links assistance?
Study Notes
Reporting to Employee Support and Community Assistance (ESCA)
- Miami-Dade Fire Rescue employees must assist individuals in need through the Elder-Links Program or community services.
- Required action includes completing an Elder-Links/Community Services Referral via the MDFR intranet or ePCR tablet.
- Contacts for ESCA Elder-Links Office: 786-331-4925 or 786-331-4932 for queries.
Reporting Abuse, Neglect, or Exploitation
- Florida Statute 415 mandates immediate reporting of suspected abuse, neglect, or exploitation of children or vulnerable adults by Fire Rescue employees.
- Reports can be made to the Department of Children and Family Services (DCF) via telephone or online.
- For critical situations, contact police before DCF.
Reporting Methods to DCF
- Option 1: Call DCF Florida Abuse Hotline at 1-800-96-ABUSE (1-800-962-2873). Document the hotline counselor's name and ID for Elder-Links referral.
- Option 2: Submit an online DCF report; prepare all information beforehand. Specific links provided for reporting children or adults.
Elder-Links Referral Record Requirements
- Complete an Elder-Links Referral Record after contacting DCF. Include the DCF hotline counselor’s name and ID.
- Elder-Links referral does not fulfill Florida's mandated reporting obligation; DCF must be contacted first.
Note on Saving and Editing Records
- If interrupted while filling out an Elder-Links record, select Submit to save. Access later via MDFR intranet to edit.
- Do not fax records to DCF; it does not guarantee receipt.
Additional Information
- If immediate medical assistance is needed and access is denied, the Unit OIC must request police assistance.
- In cases of suspected criminal violations involving second-party abuse or neglect, the Unit OIC should also contact police for investigation.
- Responsibility to report incidents to DCF remains, even if law enforcement responds to the scene or transportation to a hospital occurs.
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