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TLC - Understanding Bodyshops (Estimate and Supplements)

10 Questions

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TLC - Understanding Bodyshops (Estimate and Supplements)

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Questions and Answers

Which of the following is an advantage of using a preferred body shop?

Greater choice in selecting a shop

Potential for higher quality repairs

Streamlined process and quicker claims processing (correct)

More personalized service

What does the term "Direct Billing" refer to in the context of preferred body shops?

Billing handled directly by the insurance company to the customer

Billing handled directly between the body shop and the insurance company (correct)

Billing handled directly by the customer to the body shop

Billing handled directly between the body shop and parts suppliers

Which of the following is a potential disadvantage of using a preferred body shop?

Limited choice of shops (correct)

Non-guaranteed work

Higher out-of-pocket expenses

Longer repair process

Why is it important to choose friendly body shops to send clients to?

They can help prove causation and provide detailed undercarriage inspections Signup and view all the answers

What is an "undercarriage inspection" primarily used for?

To assess the extent of damage and structural integrity Signup and view all the answers

What does "O/H" stand for in insurance estimates?

Overhaul Signup and view all the answers

Which type of part is described as "new original equipment manufacturer parts"?

OEM Parts Signup and view all the answers

What does "LT" signify in insurance estimate terminology?

Left side of the vehicle Signup and view all the answers

Explain the potential conflict of interest that might arise with preferred body shops and how it can impact repair quality.

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Describe the process and significance of conducting an undercarriage inspection when a vehicle is brought into a body shop for repairs.