Travel and Tourism in the Philippines PDF
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This document presents an overview of travel agencies, tourism acts, and essential travel documents. It discusses the different types of travel agencies and the various documents required for international travel, such as passports, visas, and tickets. Information about the Philippines is also included.
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Accommodation: Hotels, resorts, 1. History of Travel Agency hostels, and short-term rentals like Airbnb. Travel agencies emerged in the 19th Food and Beverage: Restaurants, century, pionee...
Accommodation: Hotels, resorts, 1. History of Travel Agency hostels, and short-term rentals like Airbnb. Travel agencies emerged in the 19th Food and Beverage: Restaurants, century, pioneered by Thomas Cook in catering, and local dining experiences. England, offering package tours. Attractions: Cultural sites, theme parks, Early agencies primarily booked railway museums, and natural wonders. and steamship travel. Travel Services: Travel agencies, tour By the 20th century, agencies expanded operators, and online booking platforms. to air travel and group tours. Today, online travel agencies (OTAs) 5. Travel Document like Expedia and Booking.com dominate, offering self-service options. Essential documents for international travel include: 2. Tourism Act of 2009 (RA 9593) ○ Passport: Issued by the traveler’s country of citizenship. Enacted in the Philippines to promote ○ Visa: Permission to enter a sustainable tourism development. specific country for tourism, Strengthens the Department of Tourism work, or study. (DOT) as a policy-making body. ○ Ticket: Proof of a confirmed Established the Tourism Promotions booking with an airline, cruise, Board for marketing efforts. or bus company. Aims to support local communities, ○ Additional documents like ID enhance infrastructure, and attract cards, vaccination records, and investment. travel insurance may be required. 3. IATA and NON-IATA 6. Slogan: Various Slogans of IATA (International Air Transport Countries Association): A global trade association for airlines. Slogans highlight a country’s unique ○ Provides standardized ticketing appeal to attract tourists. Examples: systems and airline codes. ○ Philippines: “It’s More Fun in the ○ Ensures safety and efficiency in Philippines.” air travel. ○ Malaysia: “Truly Asia.” NON-IATA Agencies: Independent ○ Australia: “There’s Nothing Like travel agencies not accredited by IATA. Australia.” ○ Often cater to niche markets or ○ Thailand: “Amazing Thailand.” operate through consolidators These slogans are part of broader for ticket bookings. marketing campaigns by tourism ○ Lower operating costs but boards. limited direct access to global airline systems. 7. Passport 4. Sectors of the Travel Industry A government-issued travel document identifying the holder as a citizen or Transportation: Airlines, railways, national. cruise lines, and car rentals. Includes personal details (name, photo, date of birth, etc.) and travel history (stamps, visas). Some countries issue biometric passports with embedded microchips for added security. 8. Visa A formal authorization permitting entry into a country. Types of visas include tourist, work, student, and transit visas. Some countries offer visa-free or visa-on-arrival privileges for certain nationalities. Electronic visas (e-visas) are increasingly common for ease of application. 9. DSWD Clearance A Philippine government-issued document for minors traveling abroad without parents. Ensures the safety of minors and prevents child trafficking. Required for: ○ Minors traveling alone. ○ Minors traveling with non-parent guardians. Issued after submitting birth certificates, parent/guardian consent, and other supporting documents. Travel Management Companies 3. Domestic Operators: Focus on local travel within the (TMC) Philippines. 4. Ground Operators: Provide What is TMC: TMCs provide corporate local logistics for larger travel management services, handling operators. travel booking, expense management, and policy compliance. Traditional vs. Modern TMC: ○ Traditional: Offline, personalized service, high Start-up Procedures in Opening a dependency on agents. Tour and Travel Agency ○ Modern: Online platforms, self-service tools, data analytics, 1. Selecting a Location: Choose a and 24/7 support. high-traffic area or operate online for Functions: Booking, policy compliance, better reach. risk management, cost tracking, 2. Staffing Requirements: Hire customer reporting. service reps, travel consultants, and Characteristics: Professional expertise, marketing staff. advanced tools, global network, 3. Legal Requirements: Register the personalized solutions. business, secure licenses (e.g., DOT Sources of Sales/Revenue: accreditation), and comply with tax Transaction fees, commission from regulations. suppliers, subscription plans for 4. Profitability & Growth Factors: Strong businesses. marketing, competitive pricing, excellent service, and partnerships with suppliers. 5. Money-Saving Options: Use online tools, start small, negotiate with The Tour and Travel Agency suppliers, and adopt digital marketing. Business Classifications of Travel Agencies: 1. Retail Agencies: Serve customers directly. 2. Wholesale Agencies: Sell packages to retailers. 3. Online Agencies (OTAs): Operate digitally (e.g., Expedia). Types of Tour Operators in the Philippines: 1. Inbound Operators: Handle tourists visiting the Philippines. 2. Outbound Operators: Organize tours for Filipinos traveling abroad.