Performance Management Questions PDF
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This document contains multiple-choice questions about performance management, including concepts like critical incident method, narrative forms, rating scales, and performance appraisal methods. The questions cover topics essential to understanding employee performance evaluation within an organizational context.
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1. Performance management is the process of ensuring that employee activities and outputs align with the organization's goals. A) True B) False ANSWER: A 10. The critical incident method records specific instances of employee behaviors that are especially effective or ineffective. A) True B) False A...
1. Performance management is the process of ensuring that employee activities and outputs align with the organization's goals. A) True B) False ANSWER: A 10. The critical incident method records specific instances of employee behaviors that are especially effective or ineffective. A) True B) False ANSWER: A 11. Narrative forms involve writing a detailed account of an employee’s performance. A) True B) False ANSWER: A 12. The Behaviorally Anchored Rating Scale (BARS) combines elements of the traditional rating scales and critical incidents. A) True B) False ANSWER: A 13. Mixed standard scales use statements representing good, average, and poor performance to evaluate employees. A) True B) False ANSWER: A 14. Management by Objectives (MBO) involves setting specific measurable goals with each employee and then periodically reviewing the progress. A) True B) False ANSWER: A 15. Electronic performance monitoring uses technology to assess employee performance in real time. A) True B) False ANSWER: A 16. Using multiple methods for performance appraisal can provide a more comprehensive evaluation. A) True B) False ANSWER: A 17. Unclear standards refer to performance appraisal criteria that are not clearly defined. A) True B) False ANSWER: A 18. The halo effect occurs when a rater’s overall impression of an employee influences the ratings of specific performance factors. A) True B) False ANSWER: A 19. Central tendency error involves rating all employees as average. A) True B) False ANSWER: A 2. The performance management process includes setting expectations, monitoring performance, and providing feedback. A) True B) False ANSWER: A 20. Leniency or strictness error refers to the tendency to rate all employees either too high or too low. A) True B) False ANSWER: A 21. Recency effects occur when recent events disproportionately influence performance ratings. A) True B) False ANSWER: A 22. Bias in performance appraisal can result from personal prejudices affecting the rater’s judgment. A) True B) False ANSWER: A 23. Effective appraisals require clear communication of performance standards and expectations. A) True B) False ANSWER: A 24. Providing continuous feedback throughout the appraisal period can improve the effectiveness of performance appraisals. A) True B) False ANSWER: A 25. The appraisal interview is a formal meeting where the employee’s performance is discussed. A) True B) False ANSWER: A 26. During the appraisal interview, it is important to focus only on the employee's weaknesses. A) True B) False ANSWER: B 3. Performance appraisal is the evaluation of an employee’s job performance and contribution to the organization. A) True B) False ANSWER: A 4. Performance appraisal is not needed if regular feedback is provided to employees. A) True B) False ANSWER: B 5. One of the objectives of performance appraisal is to identify areas for employee development and training. A) True B) False ANSWER: A 6. The graphic rating scale technique involves evaluating employees on a predefined scale for various performance factors. A) True B) False ANSWER: A 7. The ranking method ranks all employees in a group from the best to the worst performer. A) True B) False ANSWER: A 8. The paired comparison method compares each employee with every other employee in the group. A) True B) False ANSWER: A 9. The forced distribution method categorizes employees into predefined performance categories. A) True B) False ANSWER: A