Politeness Strategies PDF

Positive Politeness Strategies Use A ppropriate Forms of A ddress “Dr. Reyes, your expertise in this field is invaluable to our team. We’d love to hear your thoughts on the proposal.” Establish Com mon Ground “We’ve both been working here for a few years now, so we understand how important it is t...

Positive Politeness Strategies Use A ppropriate Forms of A ddress “Dr. Reyes, your expertise in this field is invaluable to our team. We’d love to hear your thoughts on the proposal.” Establish Com mon Ground “We’ve both been working here for a few years now, so we understand how important it is to maintain client relationships.” Be Optimistic “I know this project seems challenging, but I’m confident that with our combined efforts, we can meet the deadline.” Sender A sserts K now ledge of and Concern for Receiver's W ants “I remember you mentioned needing more time for this task, so I’ve arranged for an extension. I want to make sure you’re comfortable with the timeline.” Negative Politeness Strategies Go on Record as Incurring a Debt “If you could help me with this report, I’d owe you one.” Show Deference “If it’s not too much trouble, could you please review this document for me, sir?” Be Pessimistic “I’m not sure if you’d have the time, but could you possibly take a look at this report?” Hedging “It might be a good idea, perhaps, to consider another option.” M inimize Imposition “I just need a moment of your time, if that’s okay.” Impersonalize Sender and Receiver “The report needs to be reviewed by tomorrow, so it would be helpful if someone could take a look at it.” A dmit Impingement “I hate to bother you, but could you help me with this task?” Give Reasons “Could you possibly lend me a hand with this? I’m really struggling to meet the deadline.” Beg Forgiveness “I’m really sorry to ask this, but could you assist me with this issue?” Positive Politeness Strategies Use A ppropriate Forms of A ddress “Good evening, Lt. Anderson. How was your day today? Is there anything we can assist you with tonight?” Establish Com mon Ground “I see you’ve booked the city tour—our guests often tell us it’s one of the best ways to experience the local culture!” Be Optimistic “I’m sure you’re going to love the sunset view from our rooftop lounge—it’s absolutely stunning!” Sender A sserts K now ledge of and Concern for Receiver's W ants “We’ve noticed you prefer a quiet room, so we’ve arranged for you to stay in one of our quieter areas of the hotel.” Negative Politeness Strategies Go on Record as Incurring a Debt “We truly appreciate your patience during this busy time. If you have any special requests during your stay, please don’t hesitate to let us know—we’ll do our best to accommodate them.” Show Deference “If it’s not too much trouble, could we please ask you to confirm your reservation details?” Be Pessimistic “I’m not sure if you would be interested, but we have a special dinner offer available tonight if you’d like to consider it.” Hedging “It seems that your room might not be ready just yet. Perhaps we could offer you a complimentary drink while you wait?” M inimize Imposition “If you have just a moment, we’d like to inform you about our spa services—no obligation, of course.” Impersonalize Sender and Receiver “Guests are requested to check out by 11 AM to allow our housekeeping team sufficient time to prepare rooms for new arrivals.” A dmit Impingement “I’m really sorry to interrupt your evening, but there’s a small issue with your booking that I need to clarify.” Give Reasons “Could we ask you to move to the other side of the lounge? We’re expecting a large group, and this will help us accommodate everyone comfortably.” Beg Forgiveness “I sincerely apologize for the mix-up with your reservation. We’ll do everything we can to make things right for you.”