Creative Problem Solving PDF

Summary

This presentation outlines the concept of creative problem-solving. It includes thought-provoking questions and a case study on how one company addressed staffing challenges during a period of restricted resource access.

Full Transcript

Creative Problem Solving Questions to Trick your Brain 1. Someone falls out of a thirty story building, but lives. With luck and their landing pad not being factors, how could they have survived the fall? 2. There are a dozen eggs in a carton. Twel...

Creative Problem Solving Questions to Trick your Brain 1. Someone falls out of a thirty story building, but lives. With luck and their landing pad not being factors, how could they have survived the fall? 2. There are a dozen eggs in a carton. Twelve people each take a single egg, but there is one egg left in the carton. How? 3. A boat has a ladder that’s ten feet long, and hangs off the side of the boat, with its last two feet submerged in water. If the ocean tide rises five feet, how much of the ladder will be underwater? 4. What weighs more – 100 pounds of feathers, or 100 pounds of quarters? 5. If you were alone in a dark cabin, with only one match and a lamp, a fireplace, and a candle to choose from, which would you light first? WNS Global Services WNS Global Services Creative Problem Solving A It is a way of solving problems or identifying opportunities using un-conventional thinking. It encourages you to find fresh perspectives and come up with innovative solutions, so that you can formulate a B plan to overcome obstacles and reach your goals. 2 WNS Global Services Why Use Creative Problem Solving? Dealing with obstacles and challenges is a regular part of working life, and overcoming them isn't always easy. To improve your products, services, communications, and interpersonal skills, and for you and your organization to excel, you need to encourage creative thinking and find innovative solutions that work.. 5 WNS Global Services 4 Step Problem Solving Technique Step 1 Step 2 Clarify Ideate Step 3 Step 4 Develop Implement WNS Global Services Clarify WNS Global Services Ideate and Develop – Divergent Thinking and Convergent Thinking WNS Global Services Implement your Solution 1. Communicate with relevant stakeholders 2. Monitor 3. Evaluate WNS Global Services Case Study During the recent covid times, most companies are either not hiring or not hiring in volumes/ masses. However, one such company is still hiring in bits and pieces. The challenge here is that, given the present situation, it would take about 3-5 days( on an average), for the company to ship the required infrastructure to the NH’s place. This means, that the NH is not being utilized for a good 3-5 days. How can the company utilize this time and WNS Global Services keep the employees engaged in the Key Takeaways

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