Built Environment Interface Management PDF

CONSTRUCTION INTERFACE MANAGEMENT INTERFACE MANAGEMENT IN BUILT ENVIRONMENT PROJECTS Copyright ©2024 Project Management Institute, Inc. All rights reserved. This material is being provided as part of a PMI course....

CONSTRUCTION INTERFACE MANAGEMENT INTERFACE MANAGEMENT IN BUILT ENVIRONMENT PROJECTS Copyright ©2024 Project Management Institute, Inc. All rights reserved. This material is being provided as part of a PMI course. 1 “Good communication is the bridge between confusion and clarity.” — Nat Turner Copyright ©2024 Project Management Institute, Inc. All rights reserved. This material is being provided as part of a PMI course. 2 Context Interface management (IM) is the management of communications, relationships, and deliverables among two or more interface stakeholders. Increases stakeholder alignment Improves visibility and oversight Facilitates communication Mitigates risk Copyright ©2024 Project Management Institute, Inc. All rights reserved. This material is being provided as part of a PMI course. 3 Objectives Apply interface management in Apply common industry built environment projects language for IM Employ interface Leverage the key benefits that the management effectively implementation of effective IM brings throughout the project to built environment projects Copyright ©2024 Project Management Institute, Inc. All rights reserved. This material is being provided as part of a PMI course. 4 Sections List 1 The Need and Purpose for Interface Management 2 Industry Language, Definitions, and Element Breakdown 3 Key Benefits of Effective IM Implementation 002 Copyright ©2024 Project Management Institute, Inc. All rights reserved. This material is being provided as part of a PMI course. 5 The Need and Purpose for Interface Management in Built Environment Projects Copyright ©2024 Project Management Institute, Inc. All rights reserved. This material is being provided as part of a PMI course. 6 Introduction Complex capital projects need a controlled communication environment in which discussions among vendors can be documented and assessed. Copyright ©2024 Project Management Institute, Inc. All rights reserved. This material is being provided as part of a PMI course. 7 The Need for IM Tools and Processes As more individuals and contractors join the project, there is an increasing chance of miscommunication, lack of communication, or the inability to stay within scope, budget, and schedule. Consistent identification Streamlined Monitoring of ongoing of critical interfaces communication work progress while mitigating risks Copyright ©2024 Project Management Institute, Inc. All rights reserved. This material is being provided as part of a PMI course. 8 Tools and Processes in IM IM systems ensure all parties are working with the same information to form bridges between various parties. When IM systems are automated, they can better help enforce necessary project processes, such as governance, risk, compliance, and stakeholder coordination Copyright ©2024 Project Management Institute, Inc. All rights reserved. This material is being provided as part of a PMI course. 9 Let’s Discuss ? Have you ever been on a job where you were not part of the IM connections from an early stage? Did the project suffer because of it? Copyright ©2024 Project Management Institute, Inc. All rights reserved. This material is being provided as part of a PMI course. 10 Industry Language, Definitions, and Element Breakdown Copyright ©2024 Project Management Institute, Inc. All rights reserved. This material is being provided as part of a PMI course. 11 Language and Interface management (IM): Definitions Interface The management management of communications, relationships,(IM) and deliverables among two or more interface stakeholders. Interface stakeholder: Interface A stakeholder, stakeholder stakeholder group or organization involved in a formal interface management agreement within an IM plan for a project. Internal interface: Internal Interfaces identified within interface a single scope of work. External interface: External interface Interfaces identified between two or more scopes of work. Interface point (IP): Interface Part of the project’s scope as definedpoint (IP) by project documents, in which the responsibility passes from one interface stakeholder to another. Copyright ©2024 Project Management Institute, Inc. All rights reserved. This material is being provided as part of a PMI course. 12 Language and Template: Definitions Template Typically used to register an interface point. Interface register: Interface A stakeholder, stakeholder registerinvolved in a formal group or organization interface management agreement within an IM plan for a project. Internal agreement (IA): Interface A formal and documented agreement communication between(IA) two interface stakeholders regarding an IP. Interface action items (IAIs) Interfacethataction Include the tasks/activities items are performed (IAIs)the agreed to provide deliverables defined in each IA. Interface control document/drawing (ICD): Interface The control documentation document/drawing that identifies (ICD) and captures interface information and any approved interface change requests. Copyright ©2024 Project Management Institute, Inc. All rights reserved. This material is being provided as part of a PMI course. 13 Let’s Try It Match the IM component with its definition! Interface agreement (IA) Include tasks Part of a Central and actions formal IM repository performed for agreement Internal interface deliverables within an IM of interface plan data Interface action items (IAIs) Those identified Formal between two communica- Interface register or more tion between scopes of two interface work stakeholders External interface Identifies and captures Those interface identified Interface stakeholder information within a and change single scope requests of work Interface control document/drawing (ICD) Copyright ©2024 Project Management Institute, Inc. All rights reserved. This material is being provided as part of a PMI course. 14 IM Element Hierarchy INTERFACE POINT Every interface point gives rise to Interface Interface A numerous interface agreements (IAs). stakeholder stakeholder Each interface stakeholder may be dealing with several interface points B and their accompanying IAs. Interface Interface point Interface point point (IP)1 (IP) 2 (IP) n C Interface Interface Interface Interface Interface agreement (IA) 1 agreement (IA) 2 agreement (IA) 3 agreement (IA) 2 agreement (IA) n STAKEHOLDER INTERFACE Interface action Interface action item (IA) 1 item (IA) n Interface control document/drawing (ICD) Copyright ©2024 Project Management Institute, Inc. All rights reserved. This material is being provided as part of a PMI course. 15 Let’s Discuss ? How can IM help improve stakeholder buy-in? Copyright ©2024 Project Management Institute, Inc. All rights reserved. This material is being provided as part of a PMI course. 16 Let’s Try It The concessions at Avocet are going to take tremendous amounts of coordination on your part to make sure everything goes smoothly. In addition to a new restaurant named “Here Fishy Fishy,” there will be an additional three table service restaurants and over 35 take-out food vendors. To ensure that their needs are met, how many interface points do you predict you will need per vendor? How many of those points can you name? Copyright ©2024 Project Management Institute, Inc. All rights reserved. This material is being provided as part of a PMI course. 17 Interface Configuration Management INTER-PROJECT INTERFACES A major part of communication takes place between stakeholders within the scope of a project. INTRA-PROJECT INTERFACES Inter-project Intra-project Extra-project EXTRA-PROJECT interfaces interfaces interfaces INTERFACES Copyright ©2024 Project Management Institute, Inc. All rights reserved. This material is being provided as part of a PMI course. 18 Let’s Discuss Let’s discuss the benefits of interface management! Come up with three potential benefits! Copyright ©2024 Project Management Institute, Inc. All rights reserved. This material is being provided as part of a PMI course. 19 Key Benefits of Effective IM Implementation Copyright ©2024 Project Management Institute, Inc. All rights reserved. This material is being provided as part of a PMI course. 20 Introduction Research conducted by the Construction Industry Institute (CII) indicates that IM implementation includes the following benefits: Increased stakeholder alignment Facilitated communication across the project Improved real-time visibility and oversight Proactive risk mitigation (Nooteboom, 2004) Copyright ©2024 Project Management Institute, Inc. All rights reserved. This material is being provided as part of a PMI course. 21 Increased Stakeholder Alignment MIP The methods and strategies for managing interfaces are recorded in the master interface plan (MIP). All stakeholders are working toward common goals by following clear guidelines. Copyright ©2024 Project Management Institute, Inc. All rights reserved. This material is being provided as part of a PMI course. 22 Facilitated Communication Across the Project Globally dispersed projects can lead to cultural and language differences among stakeholders. IM facilitates communication by creating a formalized framework for the effective sharing and distribution of information. Copyright ©2024 Project Management Institute, Inc. All rights reserved. This material is being provided as part of a PMI course. 23 Improved Real-Time Visibility and Oversight Interface stakeholders can gain real-time and shared, global visibility over the deliverables by: Defining clear roles and responsibilities Implementing agreed-upon deadlines to provide interface-related deliverables Accessing real-time project information Copyright ©2024 Project Management Institute, Inc. All rights reserved. This material is being provided as part of a PMI course. 24  Proactive Risk Mitigation A common understanding of interfaces, This assists in the early identification deliverables, and their associated Interface stakeholders can effectively of interfaces and the management deadlines is achieved by the adoption share and distribute the risk related to of interfaces throughout the whole of a formalized IM approach. detailed information. life cycle of a project. Copyright ©2024 Project Management Institute, Inc. All rights reserved. This material is being provided as part of a PMI course. 25 Let’s Discuss ? How can you leverage interface management to reduce risk in your future projects? Copyright ©2024 Project Management Institute, Inc. All rights reserved. This material is being provided as part of a PMI course. 26 Meanwhile, on Avocet Island Applying What You’re Learning Copyright ©2024 Project Management Institute, Inc. All rights reserved. This material is being provided as part of a PMI course. 27 Interface Management on Read up on the concessions project on Avocet Island in your Avocet Island Activity Workbook. Your task is to identify three to five interface points for each category below for ‘Here Fishy Fishy’ on page 6 of your Activity Workbook: Internal Interfaces Peer/Subcontractor Interfaces Design Team Interfaces Be ready to discuss your decisions with your classmates. 6 Copyright ©2024 Project Management Institute, Inc. All rights reserved. This material is being provided as part of a PMI course. 28 Return and Report Copyright ©2024 Project Management Institute, Inc. All rights reserved. This material is being provided as part of a PMI course. 29 Wrapping Up Interface Management in Built Environment Projects Copyright ©2024 Project Management Institute, Inc. All rights reserved. This material is being provided as part of a PMI course. 30 Summary IM is the management of communications, relationships, and deliverables among two or more interface stakeholders. Research conducted by CII indicates that IM implementation increases stakeholder alignment, facilitates communication across the project, improves real-time visibility and oversight, and proactively mitigates risk. Large capital projects and megaprojects need communication among vendors to take place in a controlled environment, where discussions can be documented and assessed. Copyright ©2024 Project Management Institute, Inc. All rights reserved. This material is being provided as part of a PMI course. 31 Interface Management in Built Environment Projects Apply interface management in built environment projects Apply common industry language for IM Employ interface management effectively throughout the project Leverage the key benefits that the implementation of effective IM brings to built environment projects Copyright ©2024 Project Management Institute, Inc. All rights reserved. This material is being provided as part of a PMI course. 32 Up Next: Interventions Throughout the Project Life Cycle Copyright ©2024 Project Management Institute, Inc. All rights reserved. This material is being provided as part of a PMI course. 33