Lesson 3: Functions of Communication PDF
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This document outlines the five functions of communication: regulation and control, social interaction, motivation, information dissemination, and emotional expression. It includes examples and explanations for each function using everyday situations as well as professional contexts.
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Lesson 3: Functions of Communication ORAL COMMUNICATION IN CONTEXTS FUNCTIONS OF COMMUNICATION REGULATION AND CONTROL SOCIAL INTERACTION MOTIVATION INFORMATION EMOTIONAL EXPRESSION REGULATION AND CONTROL It refers to the use of VERBAL CUES language, gestures, and Use o...
Lesson 3: Functions of Communication ORAL COMMUNICATION IN CONTEXTS FUNCTIONS OF COMMUNICATION REGULATION AND CONTROL SOCIAL INTERACTION MOTIVATION INFORMATION EMOTIONAL EXPRESSION REGULATION AND CONTROL It refers to the use of VERBAL CUES language, gestures, and Use of specific words to direct, order, request, etc. to emotions to manage regulate and control people. individual and group NONVERBAL CUES activities. Use of nonverbal actions, tone and etc. to control others. Regulation and Control Doctors’ Prescription “Take your medicine 3 times a day.” Parents’ Instruction to their child “Wash the dishes now, or else I won’t allow you to go to the party later.” Professional Setting The dress code in a business organization serves to dictate the style dressing among its members, particularly the employees. Regulation and Control SOCIAL INTERACTION It is the most familiar and VERBAL CUES the primary reason why Use of specific words to direct, order, request, etc. to people communicate; interact with other people. used to produce social NONVERBAL CUES relationships, to develop Use of nonverbal actions, bonds, intimacy, relations. tone and etc. to initiate a conversation. Social Interaction A student has to talk with his parents regarding his allowance and school requirements. Invitation “Would you like some coffee, tea, or me?” MOTIVATION It is the most purposive VERBAL CUES function. This is when the Use of specific words to Speaker’s purpose is to direct, order, request, etc. to motivate an individual. persuade or try to persuade another person to change his/ NONVERBAL CUES her opinion or perspective. In Use of nonverbal actions, this case, there is a goal to be tone and etc. to persuade achieved, a motive that must someone. be accomplished. Motivation INTRINSIC MOTIVATION Intrinsic motivation is defined as the motivation to engage in a behavior because of the inherent satisfaction of the activity rather than the desire for a reward or specific outcome. EXTRINSIC MOTIVATION Extrinsic motivation is a catalyst for action that is driven by external rewards. These can be tangible, such as money or grades, or intangible, such as praise or fame. Motivation Encouraging words serve to stimulate people to perform or do better, that is, motivate them in a positive way. A breast cancer patient may desire to live longer after she hears words of hopes from her loved ones. INFORMATION DISSEMINATION This function is used when the VERBAL CUES Speaker wants to make others Use of specific words to aware of certain data, direct, order, request, etc. to share information concepts and processes – knowledge that may be useful NONVERBAL CUES to them. Use of nonverbal actions, tone and etc. to inform someone Information Dissemination A new policy to be implemented school-wide must be communicated to all members before its implementation. EMOTIONAL EXPRESSION The Speaker appeals to the VERBAL CUES Listener’s feelings and Use of specific words to emotions to encourage him/ direct, order, request, etc. to express and regulate her to act in a particular emotions direction. NONVERBAL CUES Use of nonverbal actions, tone and etc. to share emotions Emotional Expression When one informs another about the impending super typhoon, the informer may express various emotions in different situations. As he informs his loved ones, he may show fear because their house is not a safe place to stay when there is a super typhoon. He may show love or concern as he informs them to get ready for the calamity. He may show joy and excitement as he envisions another day of no classes. Emotional Expression